Super, stayed in contact all the way. Just note that it is self service apartment so not daily cleaning.
Product reviews
Cannot get a better locationin Chelsea, right next to station!
Date of purchase: 17/05/2024
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Alastair Clark
4 days ago
What Alastair Clark said about UnderTheDoormat:
Team waiting on arrival where nice and communicated well with us over WhatsApp
Product reviews
Well equipped flat with lots of space for 4 adults
Date of purchase: 15/05/2024
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DB
Dennis Burton
4 days ago
What Dennis Burton said about UnderTheDoormat:
Very responsive customer service team, welcoming and support concierge team from a hello with every arrival, accepting packages and laundry on my behalf, helping with requests, a flexible caring suppo
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Product reviews
I thought the price was fair considering the cleanliness of the flat, quality furnishing, weekly cleaning, convenience of the location and amenities in the building.
Date of purchase: 15/05/2024
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Bernadette Parker
4 days ago
What Bernadette Parker said about UnderTheDoormat:
glass door provided no privacy , particularly at night. Would have benefitted from door curtain or blind. Had great difficulty entering premises as key did not work properly. Bed mattress thin and
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Product reviews
On a positive note the shower was excellent.
Date of purchase: 15/05/2024
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Simon
Switzerland
7 days ago
What Simon said about UnderTheDoormat:
Great to be able to bag-drop at 9am, thank you (check-in wasn't until 4pm). Friendly desk staff even helped with the luggage.
Richard
UnderTheDoormat
6 days ago
Dear Simon, it was a pleasure to be able to host you in London. We are glad to hear that your experience matched the high standards of quality service that we provide to guests, and we'll ensure that the desk team is appreciated for their performance. Have a safe trip home, and we would love to have the chance to see you again. Kind regards, UnderTheDoormat Team
Product reviews
Stunning 1-br apartment with spare king bed in the lounge room. Nicely furnished. So so quiet. Its like being at home.
Richard
UnderTheDoormat
6 days ago
We are glad that the accommodation felt homely, it is important that the property provides guests with the ability to feel safe and comfortable while remaining in the center of London. We are constantly looking for ways to improve it, and happy to hear that the results have exceeded your expectations. Kind regards, UnderTheDoormat Team
Date of purchase: 10/05/2024
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Trusted Customer
8 days ago
Everything was exactly as it should be. Good organization, clean apartment, good communication.
Richard
UnderTheDoormat
8 days ago
Dear Guest,
We are happy to see that you had a pleasant stay with us, and thank you for providing your kind feedback. We always strive to provide the best experience for our guests and it is great to see that you enjoyed a pleasant stay with us. It would be an honour to welcome you again to one of our properties next time you visit London. Please feel free to contact us.
Best WIshes, Sonali on behalf of UnderheDoormat.
Product reviews
Everything was just wright. Professional and precise.
Date of purchase: 10/05/2024
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Andreas Fousteris
9 days ago
What Andreas Fousteris said about UnderTheDoormat:
ΑΨΟΓΗ ΕΞΥΠΗΡΕΤΗΣΗ
Richard
UnderTheDoormat
8 days ago
Dear Andreas,
Thank you for taking the time to review your recent stay with us. We are delighted to see that you had an enjoyable experience. Your wonderful feedback serves as motivation for our team to continue to deliver quality experiences for our guests. We now look forward to welcome you next time for another fantastic stay.
Best Wishes, Sonali on behalf of UnderTheDoormat.
Product reviews
ΠΟΛΥ ΚΑΛΗ ΤΟΠΟΘΕΣΙΑ, ΚΑΘΑΡΟ ΚΑΙ ΜΕ ΟΛΕΣ ΤΙΣ ΑΝΕΣΕΙΣ
Date of purchase: 10/05/2024
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Kathy Rolph
USA
9 days ago
What Kathy Rolph said about UnderTheDoormat:
Extremely helpful, pleasant, and knowledgeable.
Richard
UnderTheDoormat
6 days ago
Dear Rolph, we would absolutely love to have the chance to host you again, the room is considered a second home to some and our team works diligently to ensure that only the highest quality service is provided to all guests. Please don't hesitate to reach out if you are ever in London again, we look forward to seeing you. Kind regards, UnderTheDoormat Team
Product reviews
Beautifully equipped kitchen, attractive furnishings, very comfortable bed.
Date of purchase: 10/05/2024
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Trusted Customer
14 days ago
The service was amazing. Very nice and explained everything. The kitchen and bath room( we were not from around there!)
Richard
UnderTheDoormat
13 days ago
Dear Guest,
Thank you for taking the time to review your recent stay with us. We are delighted to see that you had an enjoyable experience. Your fantastic review helps us work hard to deliver the best possible service everyday. Should your travel plans bring you back to London, please get in touch as we would love to host you again.
Best Wishes, Sonali on behalf of UnderTheDoormat.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.