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UnderTheDoormat Reviews | Customer Service Reviews for https://www.feefo.com/reviews/under-the-doormat | Feefo

DI

Diana

Feefo Verified

Sydney

7 years ago

What Diana said about UnderTheDoormat:

A beautiful home away from home in London!

We had a wonderful stay at your beautiful home. Everything was perfect to make it a very comfortable stay. Just like being in my own home. Greeting us when we arrived to show us around as well as...

Richard

UnderTheDoormat

7 years ago

Hi,

From all of us at UnderTheDoormat, we would like to thank you for taking out the time to leave us a review. We were thrilled to read about what an amazing trip you had, and that UnderTheDoormat's service was everything you had hoped for. Ensuring our guests get the best possible experience is our daily focus, and your review is what helps us grow and improve. We do hope to welcome you back to London and host you in another one of our amazing homes. Hope you have a fantastic day ahead!

Product reviews

Richard

UnderTheDoormat

7 years ago

Hi,

Thank you for taking out the time to leave a review on our home. We were so happy to read about how satisfied you were with the home and how it added to the amazing experience you had in London. Its your feedback that helps us improve our product offering on a daily basis, as we want to make sure our guests get the best possible experience. We hope to host you again in London, that way you can enjoy another one of our amazing homes. We hope you have a fantastic day ahead!

Date of purchase: 25/07/2017

0

TH

Tracey Hale

Feefo Verified

7 years ago

What Tracey Hale said about UnderTheDoormat:

Under the Doormat provided a great experience for us - will definitely book again!

Richard

UnderTheDoormat

7 years ago

Hi,

From all of us at UnderTheDoormat, we would like to thank you for taking out the time to leave us a review. We are thrilled to hear that our service was up to expectations and helped ensure you had an amazing experience in London. We look forward to welcoming you back to London, as we have many more homes and many more adventures for you to enjoy! We do hope you have an amazing day ahead!

Product reviews

Richard

UnderTheDoormat

7 years ago

Hi,

Thank you for leaving us a review. We are so glad to hear that the home was everything you expected. At UnderTheDoormat, we strive to improve our products and services and your feedback lets us know we are on the right track. We do hope next time you are in London, you will allow us to host you again as we have many other homes that we know you will love. Until next time, please do have an amazing day ahead!

Date of purchase: 20/11/2017

0

Trusted Customer

Feefo Verified

7 years ago

great apartment

The whole process went smoothly. Person met us and explained everything. Couldn’t be better.

Richard

UnderTheDoormat

7 years ago

Hi,

From all of us at UnderTheDoormat, we would like to thank you for taking out the time to leave us a review. We are thrilled to hear that our service was everything you had hoped for. Everyday we strive to improve our services as we want to ensure our guests have a seamless experience. Your review will go leaps and bounds towards informing us that we are definitely on the right track. We hope next time you are in London you will stay with us again, as we would love to host you for another amazing London experience! Please do have an amazing day ahead!

Product reviews

Richard

UnderTheDoormat

7 years ago

HI,

Thank you so much for leaving us a review. Everyone at UnderTheDoormat is over the moon to learn that the home helped ensure you had an amazing time in London. At UnderTheDoormat, ensuring our guests get the best possible experience is behind everything we do, and your review lets us know that our homes certainly adds to the entire experience. We hope to welcome you back to London again soon, as we have more homes we are sure you will love. Until next time, please do have an absolutely fantastic day!

Date of purchase: 15/09/2017

0

JA

Jorge Alaniz

Feefo Verified

7 years ago

What Jorge Alaniz said about UnderTheDoormat:

ubicación ideal

Me gusto mucho el lugar porque es un típico departamento ingles

Richard

UnderTheDoormat

7 years ago

Hi,

Thank you so much for leaving us a review, it means alot to us at UnderTheDoormat. It's awesome to hear that you had an amazing experience staying with us, and we do hope to welcome you back to London sometime soon as we have more homes ad more adventures for you to embark on! Please do have an amazing day ahead!

Kind Regards,

UnderTheDoormat

Product reviews

Date of purchase: 25/07/2017

0

CA

Catalin

Feefo Verified

Bucharest, Romania

7 years ago

What Catalin said about UnderTheDoormat:

Prompt and corteous

UnderTheDoormat answered all our queries very promptly. We arrived about one hour late due to airport traffic, but they were very understanding and waited for us at the address. There were issues...

Richard

UnderTheDoormat

7 years ago

Hi,

Thank you for your feedback. We are sorry to hear you did not have the experience we would love for all of our guests to enjoy. We are looking to improve and your feedback today helps us as a company grow day-by-day. We do hope you will stay in another of our homes again as we are certain we can give you the experience you deserve and the experience we want all of our guests to have. It was a pleasure welcoming you to London and we sincerely hope to see you again soon. Be sure to have an amazing day ahead!

Kind Regards,

UnderTheDoormat Team

Date of purchase: 25/01/2018

0

Trusted Customer

Feefo Verified

7 years ago

Very nice experience

Great Appartement, good location. Would come back!

Richard

UnderTheDoormat

7 years ago

Hi,

Thank you for leaving us a review. We are so happy to hear that you enjoyed your stay with us as ensuring our guests have the best possible experience is behind everything we strive to achieve. We are always looking to improve our services and your review today helps us grow in leaps and bounds. We sincerely look forward to welcoming you to London again and we are certain you will enjoy staying in another one of our lovely homes. Be sure to have an amazing day ahead!

Kind Regards,

UnderTheDoormat Team

Product reviews

Richard

UnderTheDoormat

7 years ago

Hi,

Thank you very much for your feedback. We are so glad that you appreciated the experience, our support. We sincerely look forward to welcoming you to London again and we are certain you will enjoy staying in another one of our lovely homes. Thanks again for the feedback and please do have an amazing day ahead!

Richard

UnderTheDoormat

7 years ago

Kind Regards,

UnderTheDoormat

Richard

UnderTheDoormat

7 years ago

Kind Regards,

UnderTheDoormat Team

Date of purchase: 08/11/2017

0

Trusted Customer

Feefo Verified

7 years ago

Great location +++ apartment

This was my best stay in London. Will come back again for sure!

Richard

UnderTheDoormat

7 years ago

Hi,

Thank you for leaving us a review. We are so happy to hear that you enjoyed your stay with us as ensuring our guests have the best possible experience is behind everything we strive to achieve. We are always looking to improve our services and your review today helps us grow in leaps and bounds. We sincerely look forward to welcoming you to London again and we are certain you will enjoy staying in another one of our lovely homes. Be sure to have an amazing day ahead!

Kind Regards,

UnderTheDoormat Team

Product reviews

Richard

UnderTheDoormat

7 years ago

Hi,

Thank you very much for your feedback. We are so glad that you appreciated your stay with us. We are always looking to improve our services and your review today helps us grow in leaps and bounds. We sincerely look forward to welcoming you to London again and we are certain you will enjoy staying in another one of our lovely homes. Be sure to have an amazing day ahead!

Kind Regards,

UnderTheDoormat Team

Date of purchase: 28/01/2018

0

Trusted Customer

Feefo Verified

7 years ago

Highly recommend

Richard

UnderTheDoormat

7 years ago

Hi,

Thank you for leaving us a review. We are so happy to hear that you enjoyed your stay with us as ensuring our guests have the best possible experience is behind everything we strive to achieve. We are always looking to improve our services and your review today helps us grow in leaps and bounds. We sincerely look forward to welcoming you to London again and we are certain you will enjoy staying in another one of our lovely homes. Be sure to have an amazing day ahead!

Kind Regards,

UnderTheDoormat Team

Product reviews

Richard

UnderTheDoormat

7 years ago

Hi,

Thank you very much for your feedback. We are so glad that you appreciated the comfortable and stylish home where you stayed. We are always looking to improve our services and your review today helps us grow in leaps and bounds. We sincerely look forward to welcoming you to London again and we are certain you will enjoy staying in another one of our lovely homes. Be sure to have an amazing day ahead!

Kind Regards,

UnderTheDoormat Team

Date of purchase: 06/01/2018

0

Trusted Customer

Feefo Verified

7 years ago

Thanks!

One of the best experiences of the short term property lets we have taken. Met by a friendly lady, shown around and left with welcome pack. Felt small and caring.

Richard

UnderTheDoormat

7 years ago

Hi,

From all of us at UnderTheDoormat, we would like to thank you for taking out the time to review our service. It brings us immense joy to find out you had an amazing experience, as ensuring our guests have a wonderful experience is behind everything we do. We would love to welcome you back to London, as we now have more stellar homes that we are confident you will truly love. We look forward to welcoming back to London, please do have an amazing day ahead!

Kind Regards,

UnderTheDoormat

Product reviews

Richard

UnderTheDoormat

7 years ago

Hi,

We are glad to hear that you had a comfortable stay in the home without any issues. Ensuring our guests have a seamless experience is very important to us. We have more amazing homes available now, hence if you are ever in London again, do look us up as we would love to for you to stay in another one of our homes. If you ever do need anything, just let us know. Have a fantastic day ahead!

Kind Regards,

UnderTheDoormat

Date of purchase: 24/01/2018

0

HK

Helen Kerr

Feefo Verified

7 years ago

What Helen Kerr said about UnderTheDoormat:

Very happy with service provided by Under the Doormat.

Met us on time at the flat, and arrived on time to collect keys at end of stay. Minor problem with washing machine was rectified promptly. Would have no hesitation in using them again.

Richard

UnderTheDoormat

7 years ago

Hi,

From all of us at UnderTheDoormat, we would like to thank you for taking out the time to leave us a review. Our guests comfort and happiness is very important to us, hence we are always improving our services. We are so glad to hear everything went smoothly in regards to your stay and we would love to welcome you back to London. We have some new homes that we are confident you will love! Do have an amazing day ahead.

Kind Regards,

UnderTheDoormat

Date of purchase: 14/09/2017

0

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