Tomato Travel Reviews

Thank you for your positive review, and it's gratifying to know you would recommend Tomato Travel! In regards to your comments regarding the South Korea part of your holiday and your hotel in Kanazawa, please be advised that we will take these comments into consideration and use them to improve our tours for future travellers. We can only strive to improve with helpful feedback from guests such as yourself! Thank you again for taking the time to let us know your thoughts about your recent trip.

Thank you for your positive review of your recent Tomato Travel tour, Swee! We're very happy to hear that you enjoyed your trip with us.

Thank you very much for your positive review, Robert! We appreciate you taking the time to let us know about your recent tour with Tomato Travel.

Thank you so much for your positive review, Peter! We are so happy to hear that you were happy with your tour and the level of service provided by our staff in Australia and Japan. We hope to see you again on a Tomato Travel tour. Have a wonderful day.

Thank you for taking the time to let us know about your recent experiences, Hilary. In regards to your flights, we understand that the reason your outbound flight went through Melbourne is because of a schedule change on Singapore Airline's part. Although we understand that this was less than ideal, this was Singapore's decision and ultimately out of our control. We apologise that your transfer was not correctly booked, but we do understand that your tour guide assisted in arranging alternative transport for you to ensure you did not miss your flight home. In regards to your other comments about dinner, we will take these into consideration and use them to improve our products for future travellers. Thank you again for taking the time to provide us with this feedback.

Thank you for your feedback, Christina. We appreciate you taking the time out to let us know your thoughts. We always strive to provide our guests with a high level of customer service, and we wish to have this goal reflected in our choice of hotel partners. We will take all of your feedback on board and use this to improve our tours for future guests. Thank you again.

Thank you for your positive review! We're glad to hear that you were happy with the services provided by our Australia and Japan teams.

Thank you so much for your positive review, Julie! We really appreciate you taking the time to let us know about your recent holiday, and that you enjoyed the food and the sightseeing inclusions. We hope to see you again on a Tomato Travel tour!

Thank you for taking the time to provide us with this feedback, Trevor. All of our peak season dates are chosen based on historical evidence, and this information is readily available on our website. All peak season dates also incur a seasonal surcharge. However, we understand that the date you were booked on was not one of our peak season departure dates. While we understand that you were disappointed not to see autumn leaves during your time in Japan, the date you were booked on was not a peak season departure date. Thank you for taking the time to let us know your thoughts, and we are happy to hear that you enjoyed your tour otherwise.

Thank you very much for your positive feedback, Jennifer!