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Thompson & Morgan Reviews | Customer Service Reviews for https://www.feefo.com/reviews/thompson-morgan | Feefo

Displaying all 110,683 reviews

DIANE GEARY

Poole Dorset

1 year ago

Date of purchase: 09/05/2024

What DIANE GEARY said about Thompson & Morgan:

Perfect every time

Megan

Thompson & Morgan

1 year ago

Hello Diane. Thank you for your fantastic feedback. Kind regards, Megs

Product reviews

Trusted Customer

1 year ago

Date of purchase: 05/06/2024

Happy

Quick and efficient service

Megan

Thompson & Morgan

1 year ago

Hello. Thank you for your brilliant feedback. Kind regards, Megs

Product reviews

joyce duncan

Elgin

1 year ago

Date of purchase: 21/05/2024

What joyce duncan said about Thompson & Morgan:

Hanging baskets

Service was OK but plants this year not up to their usual standard

Hannah L

Thompson & Morgan

12 months ago

Joyce, we are thrilled to hear the service towards your order was ok and thank you for your positive feedback on this. We are however saddened to learn you didn't find our plants to be up to standard this year and apologise this has been the case. I have popped you an email and hope we can look further into this for you and ensure the best outcome is achieved. Kind regards, Hannah, Thompson and Morgan Customer Care

Product reviews

MARIE WEARS

Coventry

1 year ago

Date of purchase: 21/05/2024

What MARIE WEARS said about Thompson & Morgan:

Poor value

Extremely poor Poor B packaging meant the plants were upside down and died. They were replaced but plants and baskets were broken and died AGAIN. So after a very expensive order I will NEVER USE...

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Hannah L

Thompson & Morgan

12 months ago

Marie, we take great care when processing and packing orders to ensure such errors are kept to a minimum. Thankfully such problems are rare, but I appreciate when they happen the disappointment and inconvenience this causes and so sorry this has occurred with your order. I have contacted you directly this afternoon and hope we can resolve this swiftly. Kind regards, Hannah, Thompson and Morgan Customer Care

Product reviews

Chirag Naik

1 year ago

Date of purchase: 05/06/2024

What Chirag Naik said about Thompson & Morgan:

Good and prompt service

Hannah L

Thompson & Morgan

12 months ago

Good and prompt service, YES Chirag! This is exactly what we like to see in a review and thank you so much for sharing with our team. Kind regards, Hannah, Thompson and Morgan Customer Care

Product reviews

Stephen Batchelor

Birmingham

1 year ago

Date of purchase: 22/05/2024

What Stephen Batchelor said about Thompson & Morgan:

Blooming

Garden ready begonias perfect all ways good quality never disappointed will bye again next year

Hannah L

Thompson & Morgan

12 months ago

Stephen, thank you so much for your excellent review on the Garden ready Begonias you have received and it is great to hear you will purchase these again next year. Your feedback has been a delight to read this Monday afternoon. Kind regards, Hannah, Thompson and Morgan Customer Care

Product reviews

Hannah L

Thompson & Morgan

12 months ago

We are so sorry to learn of the disappointment towards the tubers you have grown this year however, we are unable to locate this order as the one you have left feedback on is for the garden ready order. Please do contact us directly with your order number if the tubers were purchased from Thompson and Morgan and we will ensure the relevant action is taken. Kind regards, Hannah, Customer Care Team

Duncan

Falkirk

1 year ago

Date of purchase: 27/05/2024

What Duncan said about Thompson & Morgan:

Good quality at a fair price

The plants arrived in good condition. I got an email to tell me when to expect delivery and they arrived as promised. Over the years I have bought various items from the company and have always been...

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Megan

Thompson & Morgan

1 year ago

Hello Duncan. Thank you for your feedback. I am delighted to learn your plants have arrived safely with you. Happy gardening! Kind regards, Megs

Product reviews

Trusted Customer

1 year ago

Date of purchase: 05/06/2024

Excellent

Excellent service, Fast Delivery, Highly Recommended!!!

Megan

Thompson & Morgan

1 year ago

Hello. Thank you for your excellent review! Kind regards, Megs

Trusted Customer

1 year ago

Date of purchase: 05/06/2024

Good

Everything

Megan

Thompson & Morgan

1 year ago

Hello. Thank you for your brilliant review! Kind regards, Megs

Product reviews

GEOFFREY ALLPRESS

Crewe

1 year ago

Date of purchase: 30/05/2024

What GEOFFREY ALLPRESS said about Thompson & Morgan:

Poor

Hannah L

Thompson & Morgan

12 months ago

We are truly sorry to learn you found our service to be poor and apologise for any issues you have encountered towards this. We try our very best to ensure the best is provided for our customers and appreciate your feedback on this so we can ensure relevant improvements are made going forward. Kind regards, Hannah, Thompson and Morgan Customer Care

Product reviews

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About Thompson & Morgan

Since the first seed catalogue was published in 1855, Thompson & Morgan has grown to become one of the UK's largest Mail Order Seed and Plant companies. Through the publication of our catalogues and the operation of our award-winning website, Thompson & Morgan is able to provide home gardeners with the very best quality products money can buy. In addition to our longstanding UK presence, the brand also operates throughout the world through its international website and offers its popular seed range through major garden centres across Europe.

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0333 400 0033

Poplar Lane, Ipswich, Suffolk, IP8 3BU, United Kingdom

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Thompson & Morgan Reviews

Geranium Jackpot Mixed F1 HybridMore reviews of this product (1,770)View product websiteI have been delighted with everything I ordered from you this SUMMER. Garden is looking soo good.... thankyou

Spring Onion White Lisbon - SeedsMore reviews of this product (49)View product websiteThe seeds are germinating nicely

Fruit Salad Pre-Planted BasketMore reviews of this product (102)View product websiteThe plug plants of the coloured flowers died after 4/5 days even with careful watering and care. The white ones are alright but overall effect disappointing .

Begonia x tuberhybrida Apricot Shades Improved F1 HybridMore reviews of this product (3,106)View product websitePoor packaging so badly the baskets were upside down and dying, and when replaced the baskets were broken and plants ALL DIED. So NO I will not be using them again EVER

Dahlia Figaro MixedMore reviews of this product (121)View product website

Begonia Nonstop MixedMore reviews of this product (819)View product website

Gazania Tiger Stripes MixedMore reviews of this product (304)View product website

Geranium Jackpot Mixed F1 HybridMore reviews of this product (1,770)View product website

Petunia Easy Wave Ultimate MixedMore reviews of this product (320)View product website

Pansy Summertime Mix Garden ReadyMore reviews of this product (85)View product website

Zinnia Profusion MixedMore reviews of this product (19)View product website

Begonia x tuberhybrida Illumination MixedMore reviews of this product (309)View product websitePaid two much for what I got sub standard begonias tubers many did not grow ,I'm a experienced gardenr they were the worst ever.had to bye some extra garden ready begonias.

Lavender DuoMore reviews of this product (24)View product websiteGreat value for money. 30 strong plug plants. Pot them up and with a little care you have the makings of a lovely fragrant lavender hedge.

Sweet Pea Heirloom Mixed - SeedsMore reviews of this product (49)View product websiteGood

Californian Poppy Sun Shades - SeedsMore reviews of this product (21)View product websitegood

Sweet Pea High Scent - SeedsMore reviews of this product (81)View product websiteGood

Sweet Pea Sweet Dreams - SeedsMore reviews of this product (157)View product websiteGood

Petunia Easy Wave Ultimate MixedMore reviews of this product (320)View product websitethe plants arrived in poor condition not up to normal packaging. I will look for alternative suppliers 60% were lost in transit

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