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Thompson & Morgan Reviews

Rated
Excellent

Thompson & Morgan are one of the UK's largest Mail Order Seed and Plant companies.

Service
4.3
/5
Product
4
/5

5

4

3

2

1

5,264

1,460

727

375

531

8,357

ratings over the past year

Displaying all 103,318 reviews
Trusted Customer
2 hours ago
Date of purchase: 06/06/2024
Seeds were good value in the clearance sale and free postage too
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Trusted Customer
6 hours ago
Date of purchase: 19/03/2024
Some plants were not looking in good health when delivered but they did recover
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Trusted Customer
5 days ago
Date of purchase: 14/04/2024
I have been misled.
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Naomi
Thompson & Morgan
10 hours ago
I am sorry if you feel you have been misled. The plant you are referring to can be grown both indoors and outdoors as long as you acclimatise it each time between indoors and outdoors and vice versa. The information on our website does include this information and thank you for your feedback. Kindest regards, Naomi, Thompson & Morgan Customer Care.
Trusted Customer
7 hours ago
Naomi ... these plants have only been kept indoors by me, so no need to re-acclimatise them. I have followed the instructions, and all of these trees in both consignments have died reasonably quickly. I have dozens of Bonsai plants, but these in particular have been awful ... the second lot have all died now too ... and guess what ... you planted them in an even smaller pot than the first lot ... not even giving them a chance ... I am extremely disappointed and I would like a refund for this second lot as well please, as they are clearly not what I expected from your company. I have bought hundreds and hundreds of bulbs from your company without any complaints ... it looks like you are just not prepared to deal with this issue ... So yes, I feel as though I have been misled in a big way ... this particular product is clearly not what it should be. David Hunter
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Trusted Customer
9 hours ago
Date of purchase: 24/04/2024
Deliveries are usually well packed. The quality of the plants I have received has always been good. When there has been a problem with a plant suffering damage during delivery it has been replaced.
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Jean Parker
Bromley
11 hours ago
Date of purchase: 12/06/2024
What Jean Parker said about Thompson & Morgan:
From the ordering to the delivery, there has never been a problem for me. They are delivered promptly and well wrapped. I would recommend Thompson&Morgan to anyone.
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Megan
Thompson & Morgan
10 hours ago
Hello Jean. Thank you for your excellent feedback. I am delighted to hear of your comments. Kind regards, Megs
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Trusted Customer
12 hours ago
Date of purchase: 03/07/2024
Excellent quality of plants as always
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Megan
Thompson & Morgan
10 hours ago
Hello. Thank you for your brilliant feedback, I am delighted to learn your plants have arrived safely with you. Kind regards, Megs
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Trusted Customer
15 hours ago
Date of purchase: 07/06/2024
Items sent on time but disappointing results
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SM
Sarah Mclachlan
London
14 hours ago
Date of purchase: 21/06/2024
What Sarah Mclachlan said about Thompson & Morgan:
No problems, great discount, rapid delivery
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Megan
Thompson & Morgan
10 hours ago
Hello Sarah. Thank you for your great feedback, I am pleased your order has arrived safely with you. Kind regards, Megs
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Paul Taylor
Yorkshire
15 hours ago
Date of purchase: 21/05/2024
What Paul Taylor said about Thompson & Morgan:
Plants arrived well packaged, healthy and within time frame. There’s nothing more to add
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Megan
Thompson & Morgan
10 hours ago
Hello Paul. Thank you for your fantastic feedback, I am delighted to hear your order has arrived safely with you. Kind regards, Megs
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Trusted Customer
15 hours ago
Date of purchase: 18/06/2024
excellent all round service
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About Thompson & Morgan
Since the first seed catalogue was published in 1855, Thompson & Morgan has grown to become one of the UK's largest Mail Order Seed and Plant companies. Through the publication of our catalogues and the operation of our award-winning website, Thompson & Morgan is able to provide home gardeners with the very best quality products money can buy. In addition to our longstanding UK presence, the brand also operates throughout the world through its international website and offers its popular seed range through major garden centres across Europe.
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Poplar Lane, Ipswich, Suffolk, IP8 3BU, United Kingdom
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About Thompson & Morgan
Since the first seed catalogue was published in 1855, Thompson & Morgan has grown to become one of the UK's largest Mail Order Seed and Plant companies. Through the publication of our catalogues and the operation of our award-winning website, Thompson & Morgan is able to provide home gardeners with the very best quality products money can buy. In addition to our longstanding UK presence, the brand also operates throughout the world through its international website and offers its popular seed range through major garden centres across Europe.