The Present Tree Reviews

What a lovely story! 🌿 We’re delighted the Wild Pear tree could find its place in your friends’ budding orchard. A gift that grows year after year, carrying memories and adding life to their space, is exactly the kind of magic we hope to create 💚 Thank you so much for sharing your wonderful review!

Your Wild Apple tree arriving perfectly on the chosen day, wrapped so beautifully, sounds like a moment of pure joy!Gifts that grow and bloom with the years are truly special. We’re thrilled to hear this one found such a happy home, and we can’t wait for your next tree to create its own story 🌳

We are genuinely sorry to read this review and saddened that this was your lasting impression. We did respond to you directly by email as soon as you contacted us, explaining the nature of your Irish Oak tree gift. As a deciduous tree, it arrives in its winter dormant phase; something we carefully explain on our website and on the care card enclosed with every tree. While it may look bare at this time of year, it is very much alive and preparing to burst into leaf in spring. In our email, we offered two clear options: • to keep the tree with our spring growth guarantee; if it did not come into leaf, we would replace it immediately, no quibbles • or a full refund, should you wish to return the tree to us. We completely understand that returning a gift can feel inconvenient, but as with all living plants, we do need the item returned before a refund can be processed. This is standard practice and explained openly in our policies. We care deeply about every tree we send and every story behind it. We never dismiss concerns, and we’re always happy to continue the conversation; our email support remains open should you wish to revisit this. We truly wish this experience had ended differently and are sorry it caused disappointment. 🌱

What a joy to hear the Entwined Cherry tree made such a special Christmas wedding gift 🌸 A living tree is a little different from the usual present, growing and blossoming alongside the memories it celebrates . We’re thrilled the recipient was delighted and that it could bring such a unique moment of magic 🌿 Thank you for choosing The Present Tree for such a meaningful present.

Changing a message before delivery can feel tricky, so it’s wonderful to know it was dealt with swiftly and courteously. Thank you for your high recommendation, it really means so much! 💚

We’re thrilled your Rosemary tree arrived safely and on time, ready to bring a little green joy. 🌿 It’s wonderful to hear the quality and care made such a lovely impression and we can’t wait for your next tree to start its story. Thank you so much for sharing such a lovely review. 💚

We’re delighted the Orange tree could be such a special gift 🍊 Beautifully packaged and a little unexpected, it’s the kind of present that lingers in memory, bringing a touch of surprise, a moment of joy, and a tree that will grow alongside all the wonderful moments it celebrates. 🌳

Thank you so much for sharing such a beautiful review. What a lovely Christmas gift for your nan 🌿✨ Carefully tucked in its elegant presentation box and arriving without a fuss on Christmas Eve, the Hawthorn tree was ready to create its own little moment of wonder. With its story of tradition and cultural meaning, this isn’t just a tree, it’s a living memory, a touch of magic that will grow and bloom alongside the love it celebrates, year after year. 🧚‍♀️

Thank you for such a lovely review and for sharing your experience. What a delight to hear your mum loved her Christmas gift ☕🌿 Carefully packaged and arriving right on time, the Coffee tree created a little moment of magic on the day itself. Knowing it impressed with its quality as well makes it even more special; a living gift that will grow, flourish, and carry the memory of that Christmas for years to come. 💚

Thank you for sharing your experience and taking the time to leave us a review. We’re so pleased your Coffee tree arrived safely, carefully packed and right on the promised date ☕🌿 While it’s early days for the first coffee crop, it’s wonderful to hear the plant is thriving so far. A living gift like this carries the promise of growth, joy, and little moments of magic for many seasons to come 💚

Thank you for taking the time to share your honest feedback and we’re really sorry to hear that the gift felt underwhelming on opening. The Wild Pear Tree is a living, deciduous tree, and when sent as a Christmas gift it will always be in its winter dormant phase. At this time of year it can look like a simple twig, but this is exactly how a young pear tree should look while it rests and gathers energy for spring. When warmer days arrive, it will quickly come into leaf and begin to form branches; becoming the growing, characterful tree shown on our website and a gift that truly comes to life. We completely understand, though, that first impressions matter, especially with a Christmas gift and we’re sorry this wasn’t what you were expecting at the moment it was opened. We’re really pleased to hear it was beautifully packaged and arrived as planned, and we do hope that watching it awaken and grow will bring lasting enjoyment in the months ahead. If you ever need advice, reassurance, or support as it grows, we’re always here and very happy to help 🌱