Thank you for taking the time to leave your feedback. We’re really sorry to hear that delivery was a disappointment on this occasion.
We do just want to gently clarify that our free, fully tracked delivery option is an estimated service rather than a guaranteed one, as delivery times are ultimately dependent on the courier once the parcel leaves us. That said, we completely understand how frustrating it can be when things don’t arrive as expected, especially when a gift is involved.
The service was first class and kept me informed about delivery.would recommend 100%.
The Present Tree
The Present Tree
3 months ago
Thank you! 🌱
We love keeping gifts on track and hearts happy, so it’s wonderful to hear you felt looked after every step of the way. Here’s to many more surprises that grow, bloom, and bring joy long after they’re unwrapped! 🌿✨
Product reviews
The Present Tree
The Present Tree
3 months ago
Thank you so much for your kind words, and for placing your trust in us. 🌱
We’re delighted to hear your Camellia tree gift brought joy to its new home. Knowing you’ve chosen to return to us means the world and here’s to many more thoughtful gifts that grow, bloom, and create lasting memories! 🌸
Beautifully presented an added star or heart a lovely extra
Fast delivery
Instructions easy to follow
Thank you
The Present Tree
The Present Tree
3 months ago
Thank you so much for your kind words and we are over the moon to hear that you had a great experience with us. 🌿
Product reviews
The Present Tree
The Present Tree
3 months ago
⭐️
The Present Tree
The Present Tree
3 months ago
Thank you so much for this lovely 5-star review 🌟
We’re absolutely delighted to hear your friend loved her Wild Plum tree and engraved star. It’s such a meaningful gift, and there’s something very special about watching a tree grow year after year as a living reminder of friendship.
We’re also pleased to hear it arrived quickly and well packaged; that’s always our aim. Wishing your friend many happy moments as she watches her Wild Plum tree flourish.
Thank you again for choosing The Present Tree 🌱
Arrived quickly and before preferred date with no extra change
The Present Tree
The Present Tree
3 months ago
Thank you so much for your wonderful review!
We're so glad to hear your tree arrived ahead of schedule and exactly when you wanted. We love making gifting simple and stress-free, and it’s wonderful to know it made your experience special. 🌱
Product reviews
The Present Tree
The Present Tree
3 months ago
We’re so thrilled to hear your friends loved their Entwined Cherry tree! 🌸 What a magical way to celebrate an engagement; a gift that grows alongside their love. Thank you for letting us be part of such a special moment, and for trusting us to help create a memory that will blossom for years to come. 🌱💚
Thank you! Perfection is what we strive for every day and we are delighted to have hit the mark for you. 🌿
MJ
Martine Jerrard
3 months ago
Will be ordering again very soon. 🌳
Product reviews
The Present Tree
The Present Tree
3 months ago
Thank you so much for your lovely review 🌳💚
We’re really pleased we could get everything sorted quickly and make sure your husband’s birthday gift arrived in time. Knowing the tree is already full of buds and ready to grow makes it even more special; there’s so much joy in watching a young tree change with the seasons. Thank you for trusting us at a moment that clearly meant a lot, and we hope this Wild Plum brings many happy memories as it grows. 🌿
Having just checked your parcel's tracking, Royal Mail states that it was delivered on your nominated delivery date of 22nd December 2025.
SW
SWJ
3 months ago
It was only delivered on that day as I had to have redirected from Royal Mail. They were going to deliver on Saturday 20th December and not the nominated day.
The Present Tree
The Present Tree
3 months ago
Thank you for letting us know, and we’re sorry for the delivery hiccup. Our free and tracked delivery option is an estimated service and cannot guarantee the delivery date. We’re glad that, despite Royal Mail’s initial schedule, the tree arrived safely on the day you needed after the redirection. We always aim for a smooth, timely delivery, especially at such a busy time of year, and we appreciate your patience. We hope the tree brings much joy to the recipient! 🌿
Product reviews
The Present Tree
The Present Tree
3 months ago
Thank you for your review.
Your Grapevine tree gift is deciduous and naturally in its winter dormant phase. It is in effect hibernating. The card enclosed with your tree explains this seasonal change. When your tree's fresh, new leaves appear in spring they are glorious and well worth the wait!
If you are not happy with your tree gift we have a no-quibbles returns policy.
PERFECTION !!! I really can't add anymore
I just wish every company I ordered from delivered the service these did
The Present Tree
The Present Tree
3 months ago
Thank you so very much for this wonderful review 🌿
“Perfection” is a word we hold close to our hearts, and knowing that our service made you feel this way truly means the world to us. We put great care into every tree, every package and every moment of the journey, so hearing this is deeply encouraging for our whole team.
We’re so grateful you chose The Present Tree, and we hope your tree brings lasting joy for many years to come. 🌳
Product reviews
The Present Tree
The Present Tree
3 months ago
Thank you so much for this truly heart-warming review! 🌸
We’re delighted that the Entwined Cherry tree exceeded your expectations. It’s such a special little tree, full of symbolism and promise, and we love knowing it made that first impression. Hearing that the delivery was “more than perfect” really makes us smile, as we take great care over every step of the journey.
Your words will mean a great deal to others who are considering gifting a tree, and to our small team who pour so much love into what we do. Thank you for your trust and may your Entwined Cherry tree bring joy, beauty and meaning for many years to come. 💚🌱
We are delighted to hear that you had such a great experience with us from start to finish and we can't wait to welcome you back again! Thank you. 🙏🏻
Product reviews
The Present Tree
The Present Tree
3 months ago
Thank you so much for your lovely review 🌿
We’re thrilled that the Wild Plum tree gift hamper arrived safely and made the gift-giving experience so easy and joyful. It’s wonderful to hear that everything was beautifully packaged and ready for planting. We love making it simple for someone to create a little moment of magic in their garden.
We’re keeping our fingers crossed with you that spring brings a perfect start for your recipient’s new tree, and that it grows to bring years of beauty and joy! 💚
Date of purchase: 17/11/2025
0
Share
BH
Bryan Hale
Feefo Verified
3 months ago
What Bryan Hale said about The Present Tree:
Excellent
The Present Tree
The Present Tree
3 months ago
Thank you! Excellence is what we strive for every day and we are delighted to know that we hit the mark for you. 🌱
Product reviews
The Present Tree
The Present Tree
3 months ago
Thank you for your wonderful review 🌿
We’re so pleased to hear that your Camellia tree gift arrived right on schedule and in perfect condition! We take great care with every tree and every delivery, so it’s lovely to know it reached you exactly as it should. Here’s to many happy moments with your new tree! 🌺
Gift arrived slightly earlier than expected, even at a busy time of year. Every effort was made to provide accurate delivery information.
The Present Tree
The Present Tree
3 months ago
Thank you so much for your kind words 🌸
We’re delighted that your gift arrived safely, even a little earlier than expected during such a busy time of year! We always do our very best to provide accurate delivery information, and it’s wonderful to hear that this made the experience smooth for you.
Product reviews
The Present Tree
The Present Tree
3 months ago
Thank you so much for your lovely feedback 🌿
We’re thrilled that the recipients were delighted with their Entwined Cherry tree! It’s such a special little tree, full of symbolism and promise, and we’re glad the packaging and planting instructions helped make the gift experience so smooth. Your kind words mean a lot to us, and we’d be absolutely delighted to help you create another meaningful gift in the future. 🌸
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.