How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Suttons Reviews | Customer Service Reviews for https://www.feefo.com/reviews/suttons | Feefo

23,046 out of 23,044 reviews

Roger Dormer

Feefo Verified

Enfield

4 years ago

What Roger Dormer said about Suttons:

Failure to deliver.

I'm sure the onions were fine. They just didn't reach me.

Amy

Suttons

4 years ago

I am sorry to hear that you have not received your onions as expected. I have tracked your order and it is showing as delivered on 17/09/21 at 18.24 by Yodel. If this is not the case please do get in touch with our Customer Service Team direct and they can look to resolve this for you. Apologies for any disappointment caused. Kind Regards, Suttons.

Product reviews

Date of purchase: 15/09/2021

fleur

Feefo Verified

4 years ago

What fleur said about Suttons:

Fast delivery and plant arrived in great condition. Would buy from them again.

Megan

Suttons

4 years ago

We appreciate your kind feedback, thank you for taking the time to leave a 5 star review. We are so pleased to hear you are happy with the plants and service you have received.

Product reviews

Date of purchase: 16/09/2021

Patricia Whipps

Feefo Verified

Romney Marsh. Kent

4 years ago

What Patricia Whipps said about Suttons:

Always happy with the plants. Healthy.

Brilliant. Caring. Very generous people.

Naomi

Suttons

4 years ago

Many thanks for your 5 star review and I am pleased to hear you are happy with your plants. Your comments are appreciated and thank you for taking the time to let us know.

Product reviews

Date of purchase: 15/09/2021

Julia Savage

Feefo Verified

4 years ago

What Julia Savage said about Suttons:

Good product

Good quality product, packaging improving, but still need to improve to ensure as much as possible is recyclable

Naomi

Suttons

4 years ago

Many thanks for taking the time to leave your review. Your comments regarding our packaging are noted and will be passed on.

Product reviews

Date of purchase: 17/09/2021

Donna Spencer

Feefo Verified

4 years ago

What Donna Spencer said about Suttons:

Great service and quality products

Excellent service , fast delivery . Tracking of the delivery process also very good .

Naomi

Suttons

4 years ago

Thank you for your 5 star review. I am glad to hear you are pleased with our overall service. Your comments are appreciated.

Product reviews

Date of purchase: 15/09/2021

brian evans

Feefo Verified

4 years ago

What brian evans said about Suttons:

GOOD SERVICE AND DELIVERY

Naomi

Suttons

4 years ago

Many thanks for taking the time to leave your review. Your comments are appreciated.

Product reviews

Date of purchase: 15/09/2021

Christine McAllen

Feefo Verified

4 years ago

What Christine McAllen said about Suttons:

Recommended

Good plants, good size, hopefully they will produce good fruit

Naomi

Suttons

4 years ago

Thank you for your 5 star review. I am pleased to hear you are happy with your order. Given the correct care your plant should produce a crop of fruit next year. Your comments are appreciated and thank you for taking the time to let us know.

Product reviews

Date of purchase: 14/09/2021

Trusted Customer

Feefo Verified

4 years ago

The service was excellent and plants in very good condition when they arrived.

Naomi

Suttons

4 years ago

Many thanks for your 5 star review. I am pleased to hear you are happy with our plants and service. Your comments are appreciated.

Product reviews

Date of purchase: 15/09/2021

william paterson

Feefo Verified

4 years ago

What william paterson said about Suttons:

bulbs

I am very pleased with the service

Naomi

Suttons

4 years ago

Thank you for taking the time to leave your review. I am glad to hear you are happy with our service. Your comments are appreciated.

Product reviews

Date of purchase: 16/09/2021

Trusted Customer

Feefo Verified

4 years ago

GOOD SERVICE,GOOD PRODUCT

VERY PLEASED WITH SERVICE.PLANTS ARRIVED ON TIME AND VERY HEALTHY LOOKING.SUTTONS KEPT ME INFORMED OF ORDER PROGRESS AT ALL TIMES.I HAVE USED SUTTONS FOR A FEW YEARS AND ALWAYS BEEN PLEASED WITH THE...

Naomi

Suttons

4 years ago

Thank you for your 5 star review. I am glad you are pleased with your order and we have kept you up to date with the progress. The products you have purchased should give you a good show in the Spring. Many thanks for taking the time to give us your feedback, it is appreciated.

Product reviews

Date of purchase: 14/09/2021

Not received a review invite?

Broccoli Sprouting Summer Purple - Seeds

View all media (7)

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Suttons Reviews

Onion Sets - ElectricMore reviews of this product (33)View product websiteSee earlier comments re: onions.

Pennisetum Plant - Cherry SparklerMore reviews of this product (1)View product websitePlant arrived in great condition

Large Patio Pot SaucerMore reviews of this product (10)View product websiteThese were fantastic. Absolutely love them. Brilliant price.

Snowdrop Giant Galanthus ElwesiiMore reviews of this product (73)View product websiteGood bulbs will know how good they are in the spring

Horticultural Potting GritMore reviews of this product (8)View product websiteNot what I expected but still a good quality product which I will use .

Tulip Magic Lavender Mango Charm MixMore reviews of this product (15)View product website

Iris Eyecatcher BulbsMore reviews of this product (51)View product website

Hyacinth Berries Cream MixtureMore reviews of this product (60)View product website

Snowdrop Giant Galanthus ElwesiiMore reviews of this product (73)View product website

Blueberry Vaccinium BrigittaMore reviews of this product (3)View product websiteLooking good, hopefully it will produce good food

Blueberry Plant - DukeMore reviews of this product (15)View product websiteLooking good, nice size hopefully will produce good fruit

Lavatera Plant - Baby BarnsleyMore reviews of this product (208)View product websiteService was excellent and plants in good condition

Daffodil Bulbs - Miniature CollectionMore reviews of this product (159)View product websiteI am very pleased with the items

Daffodil Double Bulbs - CheerfulnessMore reviews of this product (10)View product websiteI am very pleased with the items

Primula Plants - EverlastMore reviews of this product (19)View product websiteI am very pleased with the items

Tulip Everlasting Mixed Perennial BulbsMore reviews of this product (66)View product websiteVERY PLEASED WITH PRODUCT. I WILL BE BETTER ABLE TO JUDGE NEXT SPRING

Chionodoxa Mixed Glory Of The Snow 50 BulbsMore reviews of this product (19)View product websitePRODUCT ARRIVED HEALTHY AND WITH FULL INSTRUCTIONS

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?