Suttons Reviews

Hi Roger, thank you for your feedback. You should begin to see signs of growth from your plants in the next few weeks as the weather warms. If you have any concerns over the performance of your plants please contact our customer care team directly via phone, email or our website and they will be happy to assist you.

Thank you for taking the time to provide us with your feedback Brian. We are so sorry to hear that you are not happy with the quality of plants received on this occasion, this is very disappointing and certainly not up to our high standards of quality. Customer satisfaction is one of the most important things we strive for, and we always want to hear from our customers if any problems occur with their products. We are delighted to hear that our Customer care team were able to arrange a replacement for you and our confident these will be received in a better condition. We sincerely thank you for taking the time to share your thoughts with us and hope you will let us know how your replacement are received.

Hi Ian, thank you for your feedback. Customer satisfaction is one of the most important things we strive for, and we always want to ensure our customers are happy with their order. Sadly, we do not appear to have received your email into our systems, please could you kindly resend this to us and ensure you send it to info@suttons-seeds.co.uk. You should hear back from our customer care team within 48-72 hours and received a notification straight away that your email has been received. We would have expected your bumper garden collection 72 plug plants to be delivered to you last week, I am sorry to hear that these have not been received. Please be sure to inlcude this in your correspondance so our customer care team can arrange a replacment for you.

Thank you for your feedback Peter. We are sorry to hear that you are not happy with the plants received. We can see you ordered our Grafted Tomato Collection containing a selection of our four most popular and award winning medium round and cherry varieties, our records show the correct varieties were supplied. We are so sorry to hear that you are not happy with your order on this occasion, and this arrived in poor condition, this is very disappointing and certainly not up to our high standards of service and quality. Customer satisfaction is very important to us, and we always want to ensure our customers are happy with their order. We apologise for the disappointment. Please contact our customer care team directly via phone, email or our website regarding your disappointment and they will be happy to assist you with a resolution.

Thank you so much for your feedback amendment Peter. We are delighted to hear we were able to assist you with your order issue and you were happy with the resolution offered. Customer satisfaction is one of the most important things we strive for, and we always want to ensure our customers are happy with their order. We truly appreciate your custom with us and hope you will shop with us again in the future.

Hi David, thank you for taking the time to provide us with your feedback. We are so sorry to hear that you are not happy with the quality of plants received on this occasion, this is very disappointing and certainly not up to our high standards of quality. Customer satisfaction is one of the most important things we strive for, and we always want to ensure our customers are happy with their order. Please contact our customer care team directly via phone, email or our website regarding your disappointment and they will be happy to assist you with a resolution.

Good morning David, thank you for sharing your experience with us. We are so sorry to hear that our customer services did not get back in touch with you, we can see that we have responded to your emails regarding the delivery of your order and are happy to hear that this did arrive after the delay in transit. Our team here at Suttons is committed to providing high-quality products and we are sorry to hear that some plants were lost due to the delays transit times. We hope you‘ll give us chance to prove ourselves. Please contact our customer care team directly via phone, email or our website regarding your disappointment with the condition of your plants and they will be happy to assist you with a resolution.

Good morning Carole, thank you for taking the time to provide us with your feedback. It truly means the world to us when our customers take the time to share their experience! We are so happy that we were able provide you with an excellent experience and would like to thank you for you custom. We hope you’ll visit us again soon. Have a wonderful day!

Hi Michael, thank you for your feedback. We are so sorry to hear that you are not happy with the quality of the plants received on this occasion, this is very disappointing and certainly not up to our high standards of quality. Customer satisfaction is one of the most important things we strive for, and we always want to ensure our customers are happy with their order. We always want to hear from our customers if any problems occur with their products and have a lovely customer service team who are always happy to assist. If you have issues with the condition of a product on arrival, please contact our customer services team directly via phone, email or through our websites contact us form and they will be happy to help you with your problem.

Good morning Brian, thank you for taking the time to provide us with your feedback. It truly means the world to us when our customers take the time to share their experience! We are so happy that we were able provide you with an excellent experience and would like to thank you for you custom. We hope you’ll visit us again soon. Have a wonderful day!

Thank you for your feedback. We are so sorry to hear that you are not happy with the quality of the plants received on this occasion, this is very disappointing and certainly not up to our high standards of quality. Customer satisfaction is one of the most important things we strive for, and we always want to ensure our customers are happy with their order. We always want to hear from our customers if any problems occur with their products and have a lovely customer service team who are always happy to assist. If you have issues with the condition of a product on arrival, please contact our customer services team directly via phone, email or through our websites contact us form and they will be happy to help you with your problem.