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Suttons Reviews | Customer Service Reviews for https://www.feefo.com/reviews/suttons | Feefo

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Elspeth Evans

Feefo Verified

3 years ago

What Elspeth Evans said about Suttons:

Don’t look a gift horse in the mouth!

Suttons seem to be disposing of a lot of stock, presumably to make room for the next season’s batches. The last purchase I made has come through in dribs and drabs and I know the remainder isn’t...

Naomi

Suttons

3 years ago

Thank you for taking the time to leave your review. I am sorry if your recent order was despatched at different times but can see it has all been received. I am sorry if there was a problem with the Prunus and apologies for the delay in sending the replacement. The replacement was despatched recently and is out for delivery today with Yodel our courier service so I hope the plant arrives safely. The comments in your review are noted and we do appreciate your valued feedback. Kindest regards, Naomi, Suttons Customer Care.

Product reviews

Date of purchase: 15/08/2022

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Peter Kyle

Feefo Verified

3 years ago

What Peter Kyle said about Suttons:

Great service and product

Naomi

Suttons

3 years ago

Many thanks for leaving your 5 star review. It is great to hear you are happy with the service we provide and the products you have. Your comments are much appreciated. Kindest regards, Naomi, Suttons Customer Care.

Product reviews

Date of purchase: 10/08/2022

0

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David Dickson

Feefo Verified

Lauder

3 years ago

What David Dickson said about Suttons:

Lauder in bloom recommended Suttons

A "Lauder in bloom" member recommended Suttons for seeds of a plant I wanted. The buying experience was easy and reliable.

Naomi

Suttons

3 years ago

Thank you for taking the time to leave your great review. It is good to know you are happy with your experience with Suttons and appreciate your valued feedback. Kindest regards, Naomi, Suttons Customer Care.

Product reviews

Date of purchase: 26/07/2022

0

Trusted Customer

Feefo Verified

3 years ago

Great service

Sutton’s are always a very good company to deal with

Amy

Suttons

3 years ago

Thank you for your review. We are pleased to hear that you have always enjoyed the service received and we appreciate your great feedback. Kind Regards, Amy, Suttons Customer Care

Product reviews

Date of purchase: 10/08/2022

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Margaret White

Feefo Verified

3 years ago

What Margaret White said about Suttons:

Excellent company. Very healthy plants/bulbs. Delivery service as expected.

As usual Suttons bulbs have arrived in healthy condition. Looking forward to planting and reaping the benefits next year.

Amy

Suttons

3 years ago

Thank you for your wonderful review. It is great to hear that your bulbs arrived in great condition and we are sure that you will be delighted with the results they produce. Kind Regards, Amy, Suttons Customer Care

Product reviews

Date of purchase: 18/08/2022

0

Trusted Customer

Feefo Verified

3 years ago

Poor customer service experience

Not sure I received a response to my request.

Amy

Suttons

3 years ago

We are sorry if you did not have a response to a request you have made, we have looked at our emails from the email address provided on this review and we are unable to locate anything and we apologise if this has not reached us. We will message you direct to get things resolved for you. Kind Regards, Amy, Suttons Customer Care

Product reviews

Date of purchase: 18/08/2022

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MAUREEN ANN Peers

Feefo Verified

3 years ago

What MAUREEN ANN Peers said about Suttons:

Great watering can.

Quick delivery, great watering can 1 can waters all my pots on my balcony.

Amy

Suttons

3 years ago

Thank you for your review. We are pleased to hear that you were happy with the quality of the watering can received and we appreciate your great feedback. Kind Regards, Amy, Suttons Customer Care

Product reviews

Date of purchase: 09/08/2022

0

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ALAN PARFITT

Feefo Verified

3 years ago

What ALAN PARFITT said about Suttons:

WEbsite easy to use, order sent well packed and promptly

Amy

Suttons

3 years ago

Thank you for your review. It is great to hear that you found our website easy to use and that your order was well packaged and arrived as quickly as expected, we appreciate your great comments! Kind Regards, Amy, Suttons Customer Care

Product reviews

Amy

Suttons

3 years ago

We are sorry to hear that you were disappointed with the condition of your geraniums on arrival, we would expect all of our products to arrive in prime condition and we are sorry to hear that this was not the case. If you are ever disappointed with the condition of any of our products on arrival please do get in touch with our Customer Service Team direct who can look into your concerns. Kind Regards, Amy

Date of purchase: 04/08/2022

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Colin Gibbs

Feefo Verified

Maldon Essex

3 years ago

What Colin Gibbs said about Suttons:

very good service. Easy to order and prompt delivery

Amy

Suttons

3 years ago

Thank you for your wonderful review. It is great to hear that you are happy with your order. It is always good to hear positive reviews, and we pride ourselves in making sure your order arrives as quickly as possible Kind Regards, Amy, Suttons Customer Care

Product reviews

Date of purchase: 19/08/2022

0

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Richard Skinner

Feefo Verified

Balderton, Nottinghamshire

3 years ago

What Richard Skinner said about Suttons:

Suttons, the name for quality plants.

Always excellent service from Suttons. Good quality plants at competitive prices.

Amy

Suttons

3 years ago

Thank you for your review. It is great to hear that you have been consistently happy with the quality of the plants received and we appreciate your wonderful feedback. Kind Regards, Amy, Suttons Customer Care

Product reviews

Date of purchase: 10/08/2022

0

Suttons Reviews

Sweet Pea Seeds - Long Stem MixedMore reviews of this product (26)View product websiteYou insist on a rating. But until I’ve sown them I shan’t know how good they are. This is purchased for next year. Consequently you get a one star for failing to offer a not applicable option.

Pea Shoots Seeds - TwinkleMore reviews of this product (14)View product websiteNot sown yet. See previous comments. Supply a N/A option.

Spinach Seeds - F1 RubinoMore reviews of this product (10)View product websiteSown and coming up. Good! Does what it says on the packet.

Sweet Pea Seeds - True FragranceMore reviews of this product (5)View product websiteNot sown yet. Purchased for next year Thus a one star rating. Provide a N/A option

Alstroemeria inticancha Maya Pink BlushMore reviews of this product (31)View product websiteRather smaller than I’d thought they would be

Fargesia Asian WonderMore reviews of this product (11)View product website

Phormium Rainbow QueenMore reviews of this product (1)View product website

Fuchsia Hardy VersicolourMore reviews of this product (1)View product website

Cornus amomum Blue CloudMore reviews of this product (4)View product website

Chamaecyparis p Plant - Baby BlueMore reviews of this product (4)View product website

Poppy Seeds - Field Poppy rhoeasMore reviews of this product (20)View product websiteEasy buying experience and relianle

Gerbera Hardy Sweet Glow 7cm Pot x 1More reviews of this product (1)View product websiteGood plants looking forward to seeing them bloom

Gerbera Garvinea Sweet FiestaMore reviews of this product (1)View product websiteGood plants looking forward to seeing them bloom

Cornus amomum Blue CloudMore reviews of this product (4)View product websiteGood plants looking forward to seeing them later on

Gerbera Garvinea Sweet SparkleMore reviews of this product (4)View product websiteGood plants looking forward to seeing them bloom

Justicia rizziniiMore reviews of this product (6)View product websiteGood plants looking forward to seeing them bloom

Allium CollectionMore reviews of this product (88)View product websiteRated 5 stars because delivery and condition of the bulbs are excellent. So far over the years everything has arrived in good time and excellent in flowering in the expected season.

Alstroemeria Valley Collection Summer Paradise SeriesMore reviews of this product (23)View product website

Alstroemeria inticancha Maya Pink BlushMore reviews of this product (31)View product website

Recycled Living Black Watering Can 10 LitreMore reviews of this product (1)View product websiteGreat watering can 1 can waters all my pots on my balcony.

Geranium Best RedMore reviews of this product (961)View product websiteThought they looked a bit tatty so couldn't be bothered lo pot them

Alstroemeria Hardy Summer BreezeMore reviews of this product (16)View product websiteHealthy young plant but time will tell how good

Tulip Darwin MixedMore reviews of this product (20)View product websiteGood size bulbs and well packaged. Delivered quickly

Hydrangea Little SpookyMore reviews of this product (2)View product website

Pennisetum Plant - FireworksMore reviews of this product (8)View product website

Clematis New LoveMore reviews of this product (8)View product website

Anemone Wild SwanMore reviews of this product (3)View product website

Lomandra White SandsMore reviews of this product (4)View product website

Sedum Sunsparkler CollectionMore reviews of this product (4)View product websiteAll plants delivered in great condition, ready for planting out.

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