Sephora Reviews

Hi, thank you for your feedback, and we're truly sorry to hear about the disappointment caused by not receiving your free sample. We understand how frustrating this must be, especially after reaching out to our team. This isn’t the experience we want for our customers, and we apologise for any inconvenience. We’ve followed up on your enquiry and kindly ask you to check your inbox, as we’ve sent you an email regarding this matter. Please reply at your earliest convenience so we can ensure it’s properly resolved.Thank you again for bringing this to our attention. We appreciate your feedback and hope to have the opportunity to serve you better in the future. Warm regards, Customer Care

Hi ,thank you for your feedback, and we're very sorry to hear about the trouble you've experienced with your order and our communication. We completely understand how frustrating this must be and truly appreciate your patience. Our team has sent you an email regarding this issue, and we kindly ask that you reply at your earliest convenience so we can resolve it as quickly as possible. Thank you again for bringing this to our attention. We’re committed to resolving the issue to your satisfaction. Warm regards, Customer Care