Merchant Logo
Rated
Excellent
Service
4.4
/5

5

4

3

2

1

2,791

275

57

66

345

3,534

ratings over the past year

Displaying all 177,928 reviews
Trusted Customer
24 days ago
Date of purchase: 03/05/2025
Easy to order and the items are always quick to arrive.
Easy to order and the items are always quick to arrive. Love the items I order and I always come back for more!
Trusted Customer
25 days ago
Date of purchase: 03/05/2025
Easy website to use, quick delivery.... What's not to like...
GA
GABRIELA A.
South Ockendon
25 days ago
Date of purchase: 03/05/2025
What GABRIELA A. said about Sephora:
Very satisfied!
Always happy with my purchase from Sephora.
Trusted Customer
25 days ago
Date of purchase: 22/04/2025
First time customer - would recommend without reservation.
Quick delivery, products as described, competitive prices. Recommended.
Trusted Customer
25 days ago
Date of purchase: 03/05/2025
Narcisso fragrance
Excellant . Good price and delivery on time . Love the perfume
AK
Angela Kaur
Nottingham
25 days ago
Date of purchase: 03/05/2025
What Angela Kaur said about Sephora:
Poor service, I have several complaints as I have not received my order, I have emailed the customer service several times and have not been in touch
Merchant Logo
Rima
Sephora
23 days ago
Hi ,thank you for your feedback, and we're very sorry to hear about the trouble you've experienced with your order and our communication. We completely understand how frustrating this must be and truly appreciate your patience. Our team has sent you an email regarding this issue, and we kindly ask that you reply at your earliest convenience so we can resolve it as quickly as possible. Thank you again for bringing this to our attention. We’re committed to resolving the issue to your satisfaction. Warm regards, Customer Care
BB
Bridget Bevington
Somerset
25 days ago
Date of purchase: 03/05/2025
What Bridget Bevington said about Sephora:
Great service
Great delivery and well packaged.
Trusted Customer
25 days ago
Date of purchase: 03/05/2025
Easy to order, kept updated on the my order and delivery time was good.
Trusted Customer
25 days ago
Date of purchase: 03/05/2025
Online Order
I ordered online in the UK and had exceptional service before I left my hotel.
BM
berihan el masri
Barnet
25 days ago
Date of purchase: 03/05/2025
About Sephora
At Sephora, we believe that beauty has a transformative power that allows us to express our personalities and embrace our unique identities - there should be no rules or judgements, only celebration. No matter the age, gender or belief, beauty is for everyone. And, to keep bringing the best of beauty to our audience, we offer a range of special services and added extras.
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BERKSHIRE HOUSE,, 168-173 HIGH HOLBORN,, LONDON, Greater London, WC1V 7AA, United Kingdom
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About Sephora
At Sephora, we believe that beauty has a transformative power that allows us to express our personalities and embrace our unique identities - there should be no rules or judgements, only celebration. No matter the age, gender or belief, beauty is for everyone. And, to keep bringing the best of beauty to our audience, we offer a range of special services and added extras.