Secure Trust Bank is no longer an active Feefo customer
Displaying all 6,381 reviews
IA
IanB
Feefo Verified
GBR
1 year ago
What IanB said about Secure Trust Bank:
Open Account
Easy to open account and transfer into
Sophie
Secure Trust Bank
1 year ago
Hi Ian,
We are pleased to hear you've had no issues opening and funding your account with us!
Thank you for your feedback!
Kind regards,
Sophie
0
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Trusted Customer
Feefo Verified
1 year ago
Sophie
Secure Trust Bank
1 year ago
Hi,
Thankyou for your 4 star review!
Kind regards,
Sophie
0
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Trusted Customer
Feefo Verified
1 year ago
Wasting hours
Firstly some one called me. But wouldn’t even explain why he was calling. So naturally I thought it was a scam.
Eventually, later, when I found my documents, I called back and couldn’t get past...
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Sophie
Secure Trust Bank
1 year ago
Hi,
We are sorry to hear you are unhappy with the service provided here.
unfortunately it is part of our processes to take customers through security before disclosing any information about their accounts this is to ensure we are not giving any information out to the incorrect person.
We apricate your feedback
kind regards,
Sophie
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Trusted Customer
Feefo Verified
1 year ago
Excellent easy to use app
Sophie
Secure Trust Bank
1 year ago
Hi,
We are pleased to hear you find it easy to use our app!
Thank you for your positive feedback!
Kind regards,
Sophie
0
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Trusted Customer
Feefo Verified
1 year ago
Successful request
The agent spoke with clarity and the funds arrived in my bank account as asked for.
Sophie
Secure Trust Bank
1 year ago
Hi,
We are pleased to hear you are happy with the service provided!
Thank you for your positive feedback!
Kind regards,
Sophie
0
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Trusted Customer
Feefo Verified
1 year ago
Online banking experience
The online service is great and easy to do, I have no issues whatsoever with my banking experience with Secure Trust Bank.
Sophie
Secure Trust Bank
1 year ago
Hi,
We are pleased to hear you have had no issues using our internet banking services
Thank you for your positive feedback!
Kind regards,
Sophie
0
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Trusted Customer
Feefo Verified
1 year ago
New Cash ISA
Good, quick and efficient service in setting up a new cash ISA with transfer.
Sophie
Secure Trust Bank
1 year ago
Hi,
Wea re pleased to hear you have received efficient service while setting up your ISA with us!
Thank you for your feedback!
Kind regards,
Sophie
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Trusted Customer
Feefo Verified
1 year ago
A very good experience dealing with boring things.
Very good service. Archie was very helpful and patient with me. I highly recommend it. Very pleased.
Louise
Secure Trust Bank
1 year ago
Hello,
Thank you for taking the time to leave your review. We are pleased to hear you have found our customer service team to be very helpful and patient. It is great that you would recommend us!
Kind regards,
Louise
0
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Trusted Customer
Feefo Verified
1 year ago
Secure Trust Bank
Good saving rates.
Easy to open an account and operate using their app.
Louise
Secure Trust Bank
1 year ago
Hello,
It is great to hear that you have found saving with us to do! Thank you for your positive review.
Kind regards,
Louise
0
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Trusted Customer
Feefo Verified
1 year ago
Louise
Secure Trust Bank
1 year ago
Hello,
Thank you for your 5 Star review!
Kind regards,
Louise
At Secure Trust Bank we strive to provide our customers with simple straight forward banking solutions coupled with great service delivered by friendly staff. We are committed to the relentless pursuit of ever improved customer service because nothing should be more important to any business than its customers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At Secure Trust Bank we strive to provide our customers with simple straight forward banking solutions coupled with great service delivered by friendly staff. We are committed to the relentless pursuit of ever improved customer service because nothing should be more important to any business than its customers.