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Savings

Displaying all 6,381 reviews

Trusted Customer

Feefo Verified

1 year ago

Very happy

Easy to set up and use online. Very happy with the interest rate. Would recommend.

Sophie

Secure Trust Bank

1 year ago

Hi, We are pleased to hear you are satisfied with our online portal and interest rate. We appreciate your feedback and are happy to see you would recommend us! Kind regards, Sophie

Trusted Customer

Feefo Verified

1 year ago

Easy to set up ISA. Good communications.

Really easy to set up new ISA account. Quick answer to query via secure message.

Sophie

Secure Trust Bank

1 year ago

Hi, We are pleased you have found it easy to set up an ISA account with us and are satisfied with our prompt response to your secure message. Thank you for your feedback! Kind regards, Sophie

Paul S

Feefo Verified

GBR

1 year ago

What Paul S said about Secure Trust Bank:

Solid, non High Street name with excellent Customer Service

Good range of savings accounts from a name not on the High Street. App was easy to operate. One downside was the fact that they needed to follow up transactions etc via the post even though they were...

Sophie

Secure Trust Bank

1 year ago

Hi Paul, We are pleased to hear your satisfied with us as a bank, we appreciate your feedback! Kind regards, Sophie

Trusted Customer

Feefo Verified

1 year ago

helpful helpdesk appalling website design good interest

good interest rate APPALLING website design for opening new ISA if funding by internal transfer from closed account - no clear pathway - you have to realise that it is worth scrolling down the list...

Louise

Secure Trust Bank

1 year ago

Hello, Thank you for your review. We are pleased that you found customer service team to be helpful. We are sorry to hear of your experience with our online banking and ISA transfer. We really appreciate your feedback, and this is regularly reviewed by our senior management team to help us improve our products and services. Kind regards, Louise

Trusted Customer

Feefo Verified

1 year ago

Excellent website

Quick and straightforward account opening procedure and quick notification when funds received.

Sophie

Secure Trust Bank

1 year ago

Hi, We are pleased that you are satisfied with how straightforward it is to open an account with us. Thank you for your positive feedback! Kind regards, Sophie

Beverly Field

Feefo Verified

GBR

1 year ago

What Beverly Field said about Secure Trust Bank:

Great savings rate for easy access and easy to use online.

Great easy access savings account, with a good rate and nice and easy to use online.

Sophie

Secure Trust Bank

1 year ago

Hi Beverly, We are pleased to hear this! Thank you for your positive feedback Kind regards, Sophie

Trusted Customer

Feefo Verified

1 year ago

Straightforward and frictionless

Sophie

Secure Trust Bank

1 year ago

Hi, We are pleased to hear you have found banking with us straightforward. Thank you for your positive feedback! Kind regards, Sophie

Reginald Beer

Feefo Verified

GBR

1 year ago

What Reginald Beer said about Secure Trust Bank:

My Securetrust

Very good and fast

Louise

Secure Trust Bank

1 year ago

Hello Reginald, Thank you for your positive review! Kind regards, Louise

Trusted Customer

Feefo Verified

1 year ago

Very affectionate

Louise

Secure Trust Bank

1 year ago

Hello, This is great to hear! Thank you for your 5 Star review. Kind regards, Louise

Trusted Customer

Feefo Verified

1 year ago

Bonds

Excellent very easy to understand

Sophie

Secure Trust Bank

1 year ago

Hi, We are pleased to hear this! Thank you for your feedback Kind regards, Sophie

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