Secure Trust Bank is no longer an active Feefo customer
Displaying all 6,381 reviews
Trusted Customer
Feefo Verified
1 year ago
A good bank to do buiseness with
All recent transactions gone smoothly.E mails sent to show progress.Good logging in security.Good rate for savings products
Sophie
Secure Trust Bank
1 year ago
Hi,
We are pleased to hear you are satisfied with the way our online service operates,
Thank you for your feedback!
Kind regards,
Sophie
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Trusted Customer
Feefo Verified
1 year ago
EXCELLENT CUSTOMER SUPPORT
Called to discuss a maturing ISA. Confident clear information was provided and I was able to set up exactly the account I wanted with suppor each step of the way.
Sophie
Secure Trust Bank
1 year ago
Hi,
We are pleased to hear you where able to set up your desired account, and are glad we was able to support you along the way!
Thank you for your feedback!
Kind regards,
Sophie
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Trusted Customer
Feefo Verified
1 year ago
Secure Trust Bank
This bank is excellent and entirely secure. Fast and efficient service when I called them for assistance.
Sophie
Secure Trust Bank
1 year ago
Hi,
We are pleased to hear you are satisfied with the service provided!
Thank you for your positive feedback.
Kind regards,
Sophie
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Trusted Customer
Feefo Verified
1 year ago
Friendly and helpful
Second to none l am not proficient with technology but on the phone a delightful young lady talked me through the process I needed
Sophie
Secure Trust Bank
1 year ago
Hi,
We are pleased to hear one of our agents was able to help you through Our Internet Banking process.
Thank you for your feedback!
Kind regards,
Sophie
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WA
William Anonymous
Feefo Verified
GBR
1 year ago
What William Anonymous said about Secure Trust Bank:
New customer
I only opened my account with Secure Trust Bank on 10 October 2025 and the service has been good so far. Great interest rate.
Sophie
Secure Trust Bank
1 year ago
Hi William,
We are pleased to hear you are satisfied with the service we provide!
Thank you your positive feedback!
Kind regards,
Sophie
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PC
Philip Crawley
Feefo Verified
1 year ago
What Philip Crawley said about Secure Trust Bank:
Very good rates to save with
Good as usual as I have had multiple accounts
Sophie
Secure Trust Bank
1 year ago
Hi Philip,
We are pleased to hear you are happy with our rates and have multiple accounts with us!
Thank you for your feedback!
Kind regards,
Sophie
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Trusted Customer
Feefo Verified
1 year ago
New savings customer
I am a new customer and so far so good. Great savings rates. Very Easy to interact with the bank through their internet portal or the app.
Sophie
Secure Trust Bank
1 year ago
Hi,
We are pleased to hear you are happy with the service provided!
Thank you for your feedback!
Kind regards,
Sophie
0
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Trusted Customer
Feefo Verified
1 year ago
Reasonable place for savings
I closed my account as I needed the money to pay a large credit card bill. It took 2 days for the money to arrive in my bank account but this is as stated in their terms and conditions. Reasonable...
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Louise
Secure Trust Bank
1 year ago
Hello,
It is great to hear you have felt safe saving with us. We appreciate you taking the time to share your positive experience.
Kind regards,
Louise
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NA
Nicholas Ashworth
Feefo Verified
1 year ago
Louise
Secure Trust Bank
1 year ago
Hello Nicholas,
Thank you for your 5 Star review!
Kind regards,
Louise
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Trusted Customer
Feefo Verified
1 year ago
Investing
Professional, safe and easy
Sophie
Secure Trust Bank
1 year ago
Hi,
We are pleased to hear you find us professional, safe and easy!
Thank you for your feedback!
Kind regards,
Sophie
At Secure Trust Bank we strive to provide our customers with simple straight forward banking solutions coupled with great service delivered by friendly staff. We are committed to the relentless pursuit of ever improved customer service because nothing should be more important to any business than its customers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At Secure Trust Bank we strive to provide our customers with simple straight forward banking solutions coupled with great service delivered by friendly staff. We are committed to the relentless pursuit of ever improved customer service because nothing should be more important to any business than its customers.