Secure Trust Bank is no longer an active Feefo customer
Displaying all 6,381 reviews
JW
Julie Walkington
Feefo Verified
6 months ago
Sophie
Secure Trust Bank
6 months ago
Hi Julie,
Thank you for your 5 star review, We appreciate it!
Kind regards,
Sophie
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Trusted Customer
Feefo Verified
6 months ago
excellent service
Phone contact very good and a straight forward process to open a new savings account. Impressed with the service so far
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Trusted Customer
Feefo Verified
6 months ago
Great account, but no longer suitable for us.
The online and phone banking service with Secure Trust Bank is very good, especially the phone service. The interest rates are still very competitive.
Unfortunately, as an older couple, we have...
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Sophie
Secure Trust Bank
6 months ago
Hi,
Thank you for banking with us and for your feedback, we really appreciate it, We are sorry to see you leave us but are glad you are taking into account what is best for yourselves!
Kind regards,
Sophie
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KD
Karen Dance
Feefo Verified
6 months ago
Sophie
Secure Trust Bank
6 months ago
Hi Karen,
Thank you for your 5 star review, We appreciate it!
Kind regards,
Sophie
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Trusted Customer
Feefo Verified
6 months ago
Sophie
Secure Trust Bank
6 months ago
Hi,
Thank you for your 5 star review, We appreciate it!
Kind regards,
Sophie
0
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CD
Carl Dean
Feefo Verified
GBR
6 months ago
What Carl Dean said about Secure Trust Bank:
Great online banking
Yes I took out a 3 year bond with Secure Trust Bank, highly recommended and a great customer service team. Will probably invest witb them again.
Sophie
Secure Trust Bank
6 months ago
Hi Carl,
We are pleased to hear you are satisfied with the service we have provided, and that you would reinvest with us again!
Thank you for your feedback,
Kind regards,
Sophie
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PE
Paul Ellis
Feefo Verified
6 months ago
What Paul Ellis said about Secure Trust Bank:
I was happy with the service I received, so much so, that I re-invested
Sophie
Secure Trust Bank
6 months ago
Hi Paul,
We ae pleased to hear your satisfied with the service we have provided!
Thank you for your feedback, We appreciate it!
Kind regards,
Sophie
0
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Trusted Customer
Feefo Verified
6 months ago
They were very helpful when I phoned them and sorted out my query promptly.
Sophie
Secure Trust Bank
6 months ago
Hi,
We are pleased to hear we were able to help you with your query!
Thank you for your review, We appreciate it!
Kind regards,
Sophie
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Trusted Customer
Feefo Verified
6 months ago
Fast and reliable customer service
Prompt response, helped me to solve the technical issue I had with my online account. Thank you!
Sophie
Secure Trust Bank
6 months ago
Hi,
We are pleased to hear you are satisfied with the service we have provided and were able to get back into your Internet Banking!
Thank you for your review!
Kind regards,
Sophie
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SP
Simon Parr
Feefo Verified
6 months ago
What Simon Parr said about Secure Trust Bank:
Good Rate
A good rate at the time and easy online account to navigate.
Sophie
Secure Trust Bank
6 months ago
Hi,
We are pleased to hear you are satisfied with the service we provide,
Thank you for your review,
Kind regards,
Sophie
At Secure Trust Bank we strive to provide our customers with simple straight forward banking solutions coupled with great service delivered by friendly staff. We are committed to the relentless pursuit of ever improved customer service because nothing should be more important to any business than its customers.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At Secure Trust Bank we strive to provide our customers with simple straight forward banking solutions coupled with great service delivered by friendly staff. We are committed to the relentless pursuit of ever improved customer service because nothing should be more important to any business than its customers.