Hi Christopher,
Thank you for sharing your feedback! We are delighted to see you left us a 5-star rating for the service provided, and we can't wait to welcome you.
Many thanks,
Sandals Resorts
Service was fantastic except in restaurants where on table service it was slow
All staff eager to help
Product reviews
Charlie
Sandals Resorts
1 year ago
Hi Andy,
Thank you for your feedback. We're pleased to hear you enjoyed the beautiful gardens, fantastic food, and helpful staff. We are sorry to hear about your concerns. We will make sure to share all of your comments with the resort team. It was a pleasure having you stay with us, and we hope to welcome you back soon.
Many thanks,
Sandals Resorts
Hi Shona,
Thank you for sharing your feedback. We're thrilled to hear you had a fantastic stay and that our staff helped make your holiday so special. We appreciate your comments regarding the trips, and we will make sure to share your feedback with the relevant team members. It was a pleasure having you stay with us, and we hope to welcome you back soon.
Many thanks,
Sandals Resorts
Date of purchase: 23/06/2025
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MM
Mr Stephen Mounce
Feefo Verified
Portland
1 year ago
What Mr Stephen Mounce said about Sandals Resorts:
Katie was lovely, polite friendly and extremely helpful. Understood our needs and requirements and came up with a package that suited us perfectly. Rang back later, as requested, to confirm booking...
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Charlie
Sandals Resorts
1 year ago
Hi Stephen,
Thank you for sharing your wonderful feedback. We're delighted to hear Katie provided such friendly, knowledgeable, and attentive service. It's great to know Katie was so easy to talk to, and we look forward to welcoming you soon.
Many thanks,
Sandals Resorts
MM
Mr Stephen Mounce
1 year ago
Thank you, Charlie. We're now really looking forward to our holiday! Can't wait!!
Service was second to none. Staff were always happy and pleased to help. Which was a breath of fresh air, our previous Sandals experience wasn’t so good (at another location). The staff cannot do...
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Product reviews
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Charlie
Sandals Resorts
1 year ago
Hi Sarah,
Thank you for your wonderful feedback! We’re delighted to hear you had such a wonderful experience at Sandals Grande Antigua, and it’s fantastic to hear our team made your stay so special. It was an absolute pleasure having you with us, and we can’t wait to welcome you back for your 60th birthday celebration!
Many thanks,
Sandals Resorts
Hi Coralie,
Thank you for your feedback! We're glad to hear you enjoyed the diving, resort amenities, and friendly staff. We're sorry to hear about your concerns and we appreciate you bringing this to our attention. Your comments will be shared with the team for review. It was a pleasure having you stay with us and we hope to welcome you back.
Many thanks,
Sandals Resorts
Date of purchase: 17/06/2025
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Trusted Customer
Feefo Verified
1 year ago
Maybe there could be more room types, i.e sea view was not available
Charlie
Sandals Resorts
1 year ago
Hi,
Thank you for sharing your feedback. We appreciate you leaving us a 5-star rating, and we will make sure to share your comments more regarding room types with the relevant team members. We look forward to welcoming you soon.
Many thanks,
Sandals Resorts
Date of purchase: 21/06/2025
0
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Trusted Customer
Feefo Verified
1 year ago
No
Date of purchase: 12/06/2025
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MK
Mr Wayne Kriehn
Feefo Verified
Haslemere
1 year ago
What Mr Wayne Kriehn said about Sandals Resorts:
Julie was extremely helpful when I made the booking, very knowledgeable about the resort and the travel arrangements. She advised me as to what excursion it was best to get booked now rather than...
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Charlie
Sandals Resorts
1 year ago
Hi Wayne,
Thank you for sharing your lovely feedback about the service provided by Julie. We're so pleased she made your booking experience smooth and was helpful with all your questions. We look forward to welcoming you soon!
Many thanks,
Sandals Resorts
Mixed service either brilliant or very poor and all down to the attitude of the staff. Most of the staff were very friendly and helpful however there were some staff who really couldn’t be bothered...
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Product reviews
Charlie
Sandals Resorts
1 year ago
Hi Catherine,
Thank you for your review. We're pleased you had a lovely holiday overall and enjoyed the food, drinks, and friendly staff. We're sorry to hear about your concerns. We will make sure to share all of your comments with the relevant team members to ensure they are aware of your feedback.
Many thanks,
Sandals Resorts
At Sandals, all-inclusive means you can go all in on the best the Caribbean has to offer. That's why we brought all-inclusive holidays to the region over 40 years ago: to share the simple delights of the island with everyone. From fresh food and drinks sourced right here in the islands, to spacious accommodations that blend into the landscapes, it's all included.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At Sandals, all-inclusive means you can go all in on the best the Caribbean has to offer. That's why we brought all-inclusive holidays to the region over 40 years ago: to share the simple delights of the island with everyone. From fresh food and drinks sourced right here in the islands, to spacious accommodations that blend into the landscapes, it's all included.