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Sandals Resorts Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 11,044 reviews

Trusted Customer

Feefo Verified

6 hours ago

Very good very helpful very clear exceptional

Charlie

Sandals Resorts

2 hours ago

Hi, Thank you for your lovely feedback. We’re delighted to hear you found the service helpful, clear and exceptional. Thank you for booking with us! Many thanks, Unique Caribbean Holidays Ltd

Date of purchase: 28/05/2026

Mrs Yvonne Hrusa

Feefo Verified

GBR

6 hours ago

What Mrs Yvonne Hrusa said about Sandals Resorts:

Very helpful always responded to emails very quickly. Gave me some options based on my criteria and were very pleasant and friendly, was able to book, what I believe, was the option best suited to my...

Charlie

Sandals Resorts

2 hours ago

Hi, Thank you for your lovely feedback. We’re delighted to hear you found the team helpful, friendly and responsive throughout the booking process, and that they were able to find the best option for your needs. Thank you for booking with us! Many thanks, Unique Caribbean Holidays Ltd

Date of purchase: 28/05/2026

Debbie

Feefo Verified

GBR

7 hours ago

What Debbie said about Sandals Resorts:

Molly was brilliant in helping me to book our next Sandals holiday, very helpful, informative & friendly and the whole process from start to finish was less than half an hour. I received the...

Charlie

Sandals Resorts

3 hours ago

Hi Deborah, Thank you for your feedback. We’re delighted to hear Molly provided such helpful, friendly and efficient service and made the booking process so easy for you. We will make sure to share your lovely comments with her and thank you for booking with us! Many thanks, Sandals Resorts

Date of purchase: 28/05/2026

Mr Michael Roberts

Feefo Verified

GBR

23 hours ago

What Mr Michael Roberts said about Sandals Resorts:

I was booking on line but their was a problem with my payment going through. Your agent phoned me within a few minutes and completed the booking with me

Charlie

Sandals Resorts

8 hours ago

Hi Michael, Thank you for your feedback. We’re sorry to hear you experienced an issue with your online payment, but we’re pleased our agent was able to call you and complete your booking. We will make sure to share all of your comments with our team. Thank you for booking with us! Many thanks, Unique Caribbean Holidays Ltd

Date of purchase: 26/05/2026

Trusted Customer

Feefo Verified

23 hours ago

Very smooth

Charlie

Sandals Resorts

9 hours ago

Hi, Thank you for sharing your feedback. We are delighted to hear you found the service to be very smooth and we appreciate you booking with us! Many thanks, Unique Caribbean Holidays Ltd

Date of purchase: 19/05/2026

Trusted Customer

Feefo Verified

1 day ago

We dealt with Tembi Xavier. He was not only patient with us, but provided the best service. He was just the loveliest person when we spoke yo him. He provided clear information and helpful guidance....

Charlie

Sandals Resorts

1 day ago

Hi, Thank you for your lovely feedback. We’re delighted to hear Tembi provided such patient, helpful and friendly service. We’ll be sure to pass on your kind comments to him and thank you for booking with us! Many thanks, Unique Caribbean Holidays Ltd

Date of purchase: 24/05/2026

Mr Lee Wiltshire

Feefo Verified

GBR

1 day ago

What Mr Lee Wiltshire said about Sandals Resorts:

Very disappointed that after 3 previous bookings where I was allowed NHS discount, this time, as I am NHS but not clinical (I am Director of Facilities at a large Acute hospital) I did not get 10 %...

Charlie

Sandals Resorts

1 day ago

Hi Lee, Thank you for sharing your feedback. We are sorry to hear about your concerns and we will make sure to share your comments with the relevant team members. Thank you for booking with us and we look forward to welcoming you. Many thanks, Unique Caribbean Holidays Ltd

Date of purchase: 23/05/2026

Trusted Customer

Feefo Verified

2 days ago

The sales consultant was friendly, helpful and efficient. It was a pleasure to speak with her.

Charlie

Sandals Resorts

2 days ago

Hi, Thank you for your feedback. We’re delighted to hear the sales consultant was friendly, helpful and efficient, and that you enjoyed speaking with her. Thank you for booking with us! Many thanks, Unique Caribbean Holidays Ltd

Date of purchase: 22/05/2026

Mr Kenneth Prentice

Feefo Verified

GBR

2 days ago

What Mr Kenneth Prentice said about Sandals Resorts:

Rosemarie was absolutely spot on. Very informative and very helpful. Was a pleasure to deal with her. Definitely an asset to your brand.

Charlie

Sandals Resorts

2 days ago

Hi Kenneth, Thank you for your feedback. We’re delighted to hear Rosemarie was helpful and informative and we will make sure to pass on your lovely comments. Thank you for booking with us! Many thanks, Unique Caribbean Holidays Ltd

Date of purchase: 26/05/2026

Trusted Customer

Feefo Verified

2 days ago

Charlie

Sandals Resorts

2 days ago

Hi, Thank you for sharing your feedback! We are delighted to see you left us a 5-star rating for the service provided, and we look forward to welcoming you. Many thanks, Unique Caribbean Holidays Ltd

Date of purchase: 22/05/2026