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Sandals Resorts Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 11,122 reviews

Trusted Customer

Feefo Verified

4 months ago

The booking process was easy, and the dates amendment (due to BA changing routes) was also handled quickly, with a small admin charge. Can't comment on stay yet, as that is yet to come.

Charlie

Sandals Resorts

4 months ago

Hi Phillip, Thank you for sharing your feedback. We are delighted to hear that you found the booking process easy and efficient. We look forward to welcoming you soon! Many thanks, Unique Caribbean Holidays Ltd

Date of purchase: 15/03/2026

Mr Paul Phillips

Feefo Verified

GBR

4 months ago

What Mr Paul Phillips said about Sandals Resorts:

Looking forward to the holiday

Charlie

Sandals Resorts

4 months ago

Hi Paul, Thank you for sharing your feedback! We are delighted to see you left us a 5-star rating for the service provided, and we look forward to welcoming you. Many thanks, Unique Caribbean Holidays Ltd

Date of purchase: 14/03/2026

Trusted Customer

Feefo Verified

4 months ago

We called using the number on the Website and presume it took us through to a call centre type setup. Whilst the agent offered us an alternative to our original selection, they were brusque and the...

Charlie

Sandals Resorts

4 months ago

Hi, Thank you for sharing your feedback. We are truly sorry to hear about your concerns, and we will make sure to share all of your comments with the relevant team members for review. We look forward to welcoming you soon. Many thanks, Unique Caribbean Holidays Ltd

Trusted Customer

4 months ago

Thank you.

Date of purchase: 02/03/2026

David Holt

Feefo Verified

GBR

4 months ago

Charlie

Sandals Resorts

4 months ago

Hi David, Thank you for sharing your feedback! We are delighted to see you left us a 5-star rating for the service provided, and we look forward to welcoming you. Many thanks, Unique Caribbean Holidays Ltd

Date of purchase: 13/03/2026

Mr Danny Burnett

Feefo Verified

GBR

4 months ago

What Mr Danny Burnett said about Sandals Resorts:

I had some problems with what I inputted on the site changing as I typed it in, it took a lot longer than it should have because of this

Charlie

Sandals Resorts

4 months ago

Hi Danny, Thank you for sharing your feedback. We’re sorry to hear you experienced some issues while using the website. Your comments are appreciated and will be shared with the relevant team for review. We look forward to welcoming you. Many thanks, Unique Caribbean Holidays Ltd

Date of purchase: 13/03/2026

Trusted Customer

Feefo Verified

4 months ago

The agent was very helpful and got my booking done exactly as I had requested.

Charlie

Sandals Resorts

4 months ago

Hi, Thank you for sharing your feedback! We’re delighted to hear our agent was very helpful and listened to exactly what you wanted. We look forward to welcoming you. Many thanks, Unique Caribbean Holidays Ltd

Date of purchase: 13/03/2026

Mrs Teresa Yapp

Feefo Verified

JAM

4 months ago

Charlie

Sandals Resorts

4 months ago

Hi Teresa, Thank you for sharing your feedback! We are delighted to see you left us a 5-star rating for the service provided, and we look forward to welcoming you. Many thanks, Unique Caribbean Holidays Ltd

Date of purchase: 01/03/2026

Trusted Customer

Feefo Verified

4 months ago

Charlie

Sandals Resorts

4 months ago

Hi, Thank you for sharing your feedback! We are delighted to see you left us a 5-star rating for the service provided, and we look forward to welcoming you. Many thanks, Unique Caribbean Holidays Ltd

Date of purchase: 03/02/2026

Trusted Customer

Feefo Verified

5 months ago

Charlie

Sandals Resorts

4 months ago

Hi, Thank you for sharing your feedback! We are delighted to see you left us a 5-star rating for the service provided, and we look forward to welcoming you. Many thanks, Unique Caribbean Holidays Ltd

Date of purchase: 27/02/2026

Trusted Customer

Feefo Verified

5 months ago

Website is clunky when using mobile would think for a well know high end brand the online experience would be more seamless than it was. Using the manage my booking portal the experience is slow and...

Charlie

Sandals Resorts

4 months ago

Hi, Thank you for your feedback. We appreciate your comments about your experience with the website and will be sure to share them with the relevant team members for review. We look forward to welcoming you. Many thanks, Unique Caribbean Holidays Ltd

Date of purchase: 27/02/2026