How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Sandals Resorts Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 11,122 reviews

Mrs Jennifer Turner

Feefo Verified

GBR

4 months ago

What Mrs Jennifer Turner said about Sandals Resorts:

Great service, good follow up and great product knowledge

Date of purchase: 20/03/2026

Mr Mark Morgan

Feefo Verified

GBR

4 months ago

What Mr Mark Morgan said about Sandals Resorts:

Booking experience was absolutely great. Katie did a great job and seemed to be working 24 hours a day. However, I feel Sandals have treated me really badly as well as many others who booked holidays...

Date of purchase: 21/03/2026

Mr Graham Smithers

Feefo Verified

IRL

4 months ago

What Mr Graham Smithers said about Sandals Resorts:

Very professional and helpful Gave me plenty of options

Charlie

Sandals Resorts

4 months ago

Hi Graham, Thank you for sharing your feedback. We are delighted to hear you found the booking process to be very professional, helpful and gave you plenty of option. We look forward to welcoming you! Many thanks, Unique Caribbean Holidays Ltd

Date of purchase: 16/03/2026

Trusted Customer

Feefo Verified

4 months ago

Rosemarie was wonderful.She sorted us out a gorgeous room dor our golden wedding anniversary next year.

Charlie

Sandals Resorts

4 months ago

Hi, Thank you for your lovely feedback. We’re delighted to hear Rosemarie was so helpful and arranged a gorgeous room for your Golden Wedding Anniversary. We look forward to welcoming you next year! Many thanks, Unique Caribbean Holidays Ltd

Date of purchase: 21/03/2026

Trusted Customer

Feefo Verified

4 months ago

Charlie

Sandals Resorts

4 months ago

Hi, Thank you for sharing your feedback! We are delighted to see you left us a 5-star rating for the service provided, and we look forward to welcoming you. Many thanks, Unique Caribbean Holidays Ltd

Date of purchase: 18/03/2026

Mr James Standley

Feefo Verified

GBR

4 months ago

What Mr James Standley said about Sandals Resorts:

Sarah made the booking experience a pleasure. She made sure I was fully informed of all options and any discounts I would be eligible for. I would highly recommend to anyone.

Charlie

Sandals Resorts

4 months ago

Hi James, Thank you for your feedback! We’re delighted to hear Sarah made your booking experience so enjoyable and ensured you were fully informed. We appreciate your recommendation and we look forward to welcoming you! Many thanks, Unique Caribbean Holidays Ltd

Date of purchase: 19/03/2026

Mr Christopher Smith

Feefo Verified

GBR

4 months ago

What Mr Christopher Smith said about Sandals Resorts:

Couldn't fault the experience from the minute the phone was answered and the answers to my questions.

Charlie

Sandals Resorts

4 months ago

Hi Christopher, Thank you for your feedback. We’re delighted to hear your booking experience was excellent from the very first contact and that your questions were handled so well. We look forward to welcoming you! Many thanks, Unique Caribbean Holidays Ltd

Date of purchase: 19/03/2026

Mrs Julie Pullen

Feefo Verified

GBR

4 months ago

What Mrs Julie Pullen said about Sandals Resorts:

Our Sales Consultant, Beth was able to answer our questions regarding our Loyalty Points and worked hard to find us the best accommodation within our price range. We are very grateful and cannot wait...

Charlie

Sandals Resorts

4 months ago

Hi Julie, Thank you for your lovely feedback. We’re delighted to hear Beth was so helpful and able to find the best option for you. We’re so pleased everything is in place and can’t wait to welcome you on your holiday! Many thanks, Unique Caribbean Holidays Ltd

Date of purchase: 15/03/2026

Mr Nicholas Alty

Feefo Verified

GBR

4 months ago

What Mr Nicholas Alty said about Sandals Resorts:

The sales people were very helpful and knowledgeable, and we got through on the phone quickly. We are looking forward to a fabulous trip.

Charlie

Sandals Resorts

4 months ago

Hi Nicholas, Thank you for your lovely feedback. We’re delighted to hear the team were helpful and knowledgeable, and that you got through quickly. We hope you have a fantastic trip and look forward to welcoming you! Many thanks, Unique Caribbean Holidays Ltd

Date of purchase: 13/03/2026

Ms Claire

Feefo Verified

GBR

4 months ago

What Ms Claire said about Sandals Resorts:

Very efficient and knowledgable agent

Charlie

Sandals Resorts

4 months ago

Hi Claire, Thank you for sharing your feedback. We are pleased to hear you found the booking process very efficient and knowledgeable. We look forward to welcoming you soon! Many thanks, Unique Caribbean Holidays Ltd

Date of purchase: 15/03/2026