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Sandals Resorts Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 11,122 reviews

Trusted Customer

Feefo Verified

5 months ago

Website is clunky when using mobile would think for a well know high end brand the online experience would be more seamless than it was. Using the manage my booking portal the experience is slow and...

Charlie

Sandals Resorts

4 months ago

Hi, Thank you for your feedback. We appreciate your comments about your experience with the website and will be sure to share them with the relevant team members for review. We look forward to welcoming you. Many thanks, Unique Caribbean Holidays Ltd

Date of purchase: 27/02/2026

Trusted Customer

Feefo Verified

5 months ago

Not that I can think of

Charlie

Sandals Resorts

4 months ago

Hi Corrinne, Thank you for sharing your feedback! We are delighted to see you left us a 5-star rating for the service provided, and we look forward to welcoming you. Many thanks, Unique Caribbean Holidays Ltd

Date of purchase: 21/02/2026

Trusted Customer

Feefo Verified

5 months ago

We booked our last holiday when we were in Granada the staff were exceptional. We have three more Sandals trips booked the latest via the UK office where we found the staff to be extremely helpful.

Charlie

Sandals Resorts

4 months ago

Hi, Thank you for your wonderful feedback. We’re delighted to hear you found the team so helpful both during your stay in Grenada and when booking through our UK office. It's always a pleasure having you stay with us, and we can't wait to welcome you soon. Many thanks, Unique Caribbean Holidays Ltd

Date of purchase: 26/02/2026

Trusted Customer

Feefo Verified

5 months ago

Charlotte was great. Quick to respond and very helpful. Very happy with the whole process. Thanks Charlotte !

Charlie

Sandals Resorts

4 months ago

Hi, Thank you for your lovely feedback. We’re delighted to hear Charlotte was so helpful and efficient throughout the booking process, and we can’t wait to welcome you. Many thanks, Unique Caribbean Holidays Ltd

Date of purchase: 03/02/2026

Trusted Customer

Feefo Verified

5 months ago

Had a wonderful experience ☺️ Thank you

Charlie

Sandals Resorts

4 months ago

Hi, Thank you for sharing your feedback. We are pleased to hear you had a wonderful booking experience and we can't wait to welcome you! Many thanks, Unique Caribbean Holidays Ltd

Date of purchase: 02/03/2026

Trusted Customer

Feefo Verified

5 months ago

Booking was quick, easy and very informative

Charlie

Sandals Resorts

5 months ago

Hi, Thank you for sharing your feedback. We are pleased to hear your booking process was easy and informative. We appreciate your nice words and look forward to welcoming you. Many thanks, Unique Caribbean Holidays Ltd

Date of purchase: 28/02/2026

Trusted Customer

Feefo Verified

5 months ago

Amazing holiday as always! Just frustrating that everytime we try to book on resort there is something abojt the booking system that doesnt like our details or card!

Date of purchase: 23/02/2026

Mr Andrew Fuller

Feefo Verified

GBR

5 months ago

What Mr Andrew Fuller said about Sandals Resorts:

Lindsay was very helpful, she made the whole process very easy and stress free.

Charlie

Sandals Resorts

5 months ago

Hi Andrew, Thank you for sharing your feedback! We are delighted to hear that Lindsay was helpful and made your booking process very easy. We can’t wait to welcome you soon. Many thanks, Unique Caribbean Holidays Ltd

Date of purchase: 27/02/2026

Mrs Susan Sellwood

Feefo Verified

GBR

5 months ago

What Mrs Susan Sellwood said about Sandals Resorts:

Super helpful and friendly service, discussing various options with me and helped me make a great decision easily.

Charlie

Sandals Resorts

5 months ago

Hi Susan, Thank you for sharing your lovely feedback! We’re pleased to hear you had such a helpful and friendly booking process. We look forward to seeing you soon! Many thanks, Unique Caribbean Holidays Ltd

Date of purchase: 27/02/2026

Trusted Customer

Feefo Verified

5 months ago

Charlie

Sandals Resorts

5 months ago

Hi, Thank you for sharing your feedback! We are delighted to see you left us a 5-star rating for the service provided, and we look forward to welcoming you. Many thanks, Unique Caribbean Holidays Ltd

Date of purchase: 27/02/2026