All items delivered correctly and on time. Very helpful staff in store and great choice of products.
Product reviews
Date of purchase: 17/05/2017
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Trusted Customer
8 years ago
What Trusted Customer said about Salon Services:
Quick & easy
Product reviews
Date of purchase: 17/05/2017
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TC
Trusted Customer
8 years ago
What Trusted Customer said about Salon Services:
Helpful and sent out my replacements the 1st time around straight away still waiting to hear though about the 2nd lot of replacements
Product reviews
Emma
Salon Services
8 years ago
Thank you for your recent feedback and my sincere apologies you received damaged items a second time. I understand this has now been rectified by our sales team. I will ensure your feedback is as we want to ensure this does not happen in future. I sincerely hope this has not deterred you from shopping with us in the future
Date of purchase: 17/05/2017
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Trusted Customer
8 years ago
What Trusted Customer said about Salon Services:
When ringing up to try and change my delivery address they said I couldn't. There is no option to do it online either ,so was put out of my way having to collect it anyway, also you don't receive the...
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Emma
Salon Services
8 years ago
My sincere apologies you were not satisfied with the delivery of your goods. You can change the delivery address before placing the order, unfortunately once the order is placed we are unable to change this. The courier however does send a confirmation email/text providing options for delivery if the address provided is no longer suitable. I will ensure to send the Wella stamps to you in the post today which you should receive shortly. I do hope this experience has not deterred you from shopping online with us in the future.
I recieved my trolley on opening it had a small dent in one of the boxes and i also ordered some perm papers which never arrived.
Emma
Salon Services
8 years ago
My sincere apologies you have not received your full order. If you are able to contact our sales team on 0330 123 1907 option 1 they will be happy to replace any unsent items or replace anything which has been damaged. I will certainly ensure your feedback is reviewed.
Salon Services is our strictly trade only brand, with over 106 stores across the UK & Ireland. We offer exclusive trade only prices for professionals signed up to our trade card, as well as additional benefits including regular news, updates & promotions. Salon Services also specialises in supplying professional salon equipment.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Salon Services is our strictly trade only brand, with over 106 stores across the UK & Ireland. We offer exclusive trade only prices for professionals signed up to our trade card, as well as additional benefits including regular news, updates & promotions. Salon Services also specialises in supplying professional salon equipment.