Your order took a few days longer as you placed this on our VAT free promotion on 18th May, the standard timescale is 3-5 working days to dispatch, we require the longer delivery period due to the high volume of orders we receive on these promotional days. This should have been confirmed on the day both on the homepage and before you proceeded to the checkout. My sincere apologies if this was not made clear.
Date of purchase: 18/05/2017
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TC
Trusted Customer
8 years ago
What Trusted Customer said about Salon Services:
My order came and I refused it, I phone salon services straight away because t was damaged, the lady I spoke to was very nice, told me she would send me t again straight away, and took my number and...
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Emma
Salon Services
8 years ago
Thank you for your recent feedback, and my sincere apologies this was not rectified on your first call to our company. Emma
Nothing wrong with Sally's service except the delivery company they use. Appalling customer service from Parcel Force. Had a lot of messing about just to get it delivered. No apology from them no one...
I recently did an online order and chose click and collect from my nearest store after paying £3.75 for the pleasure I expected it to be delivered fairly quickly, much to my dismay it took 7 days to...
Delivery is so slow
I don't think I would use the service again
Emma
Salon Services
8 years ago
My apologies the delivery was not satisfactory on your order. I will certainly send your feedback onto our courier company. I sincerely hope this has not deterred you from shopping with us online in the future.
Salon Services is our strictly trade only brand, with over 106 stores across the UK & Ireland. We offer exclusive trade only prices for professionals signed up to our trade card, as well as additional benefits including regular news, updates & promotions. Salon Services also specialises in supplying professional salon equipment.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Salon Services is our strictly trade only brand, with over 106 stores across the UK & Ireland. We offer exclusive trade only prices for professionals signed up to our trade card, as well as additional benefits including regular news, updates & promotions. Salon Services also specialises in supplying professional salon equipment.