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Safestore Ltd Reviews | Customer Service Reviews for https://www.feefo.com/reviews/safestore-ltd | Feefo

Displaying all 28,103 reviews

Trusted Customer

11 years ago

Date of purchase: 11/05/2014

Very helpful and staff excellent .definitely use salesforce again

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Trusted Customer

11 years ago

Date of purchase: 11/05/2014

Helpful instructions and friendly attitude from thos elooking after us.

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Trusted Customer

11 years ago

Date of purchase: 09/05/2014

Easy to access, plenty of parking, excellent customer service - staff very friendly and helpful

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Trusted Customer

11 years ago

Date of purchase: 10/05/2014

Staff were extremely helpful, responded very quickly to my online enquiry and were very helpful…

Staff were extremely helpful, responded very quickly to my online enquiry and were very helpful when I arrived to sign up just before closing time, staying late to complete the transaction. Paperwork...

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Safestore Ltd

11 years ago

Thank you for taking the time to feedback. I am pleased to hear our Glasgow team delivered a helpful and efficient level of service to you, and I will be sure to pass your comments onto them. With reference to the length of time it took to complete your moving in paperwork, as well as the availability of our prices on line, we will certainly review this further, as we wish to make the whole experience of using storage with Safestore from start to finish quick and efficient. Thank you Paul Nicholas Regional Manager Safestore

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Trusted Customer

11 years ago

Date of purchase: 09/05/2014

Excellent facilities and your manager who dealt with us (South African) was a pleasure to…

Excellent facilities and your manager who dealt with us (South African) was a pleasure to deal with, very helpful and accommodating for us especially as we needed storage at very short notice. Will...

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Trusted Customer

11 years ago

Fantastic!

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Trusted Customer

11 years ago

Date of purchase: 05/05/2014

was disappointed that the space i needed was as dear / dearer than the space…

was disappointed that the space i needed was as dear / dearer than the space originally enquired about

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Trusted Customer

11 years ago

Date of purchase: 30/04/2014

I've had a very good experience with them. 24hr access would have been great but never…

I've had a very good experience with them. 24hr access would have been great but never mind! Staff were really friendly and helpful. Would definitely use again!

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Trusted Customer

11 years ago

Date of purchase: 09/05/2014

Everything explained apart from the absurd insurance charges which were glossed over. Still don't understand…

Everything explained apart from the absurd insurance charges which were glossed over. Still don't understand why I have to take their rip off policy and can't get a competitive quote.

Safestore Ltd

11 years ago

Thank you for taking the time to provide your feedback. We do apologise for how you feel on the matter of our insurance. In relation to this, we will follow up with Mark (our store manager at Crayford) to see what options we have available to you and us in order for us to regain your confidence in our product and service. Thank you Paul Nicholas Regional Manager Safestore

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Trusted Customer

11 years ago

Date of purchase: 07/05/2014

staff very helpfull, all information given in a clear way.

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Trusted Customer

11 years ago

Date of purchase: 10/05/2014

customer service very good

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About Safestore Ltd

Safestore is the UK’s No.1 for choice and Europe’s second largest provider of self storage solutions. Our principal operations are located in the UK, where we have over 130 stores plus two Business Centres with a further 30 stores in Paris, 15 in Spain, 14 in the Netherlands and 6 in Belgium, with a further 7 stores in Germany under a joint venture agreement with Carlyle, and another 12 stores in Italy with the acquisition of EasyBox with Nuveen following a joint venture agreement.

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0208 732 1500

Britannic House, Stirling Way, Borehamwood, Hertfordshire, WD6 2BT, United Kingdom