Merchant Logo

Safestore Ltd Reviews

Rated
Exceptional

Safestore is the UK’s No.1 for choice and Europe’s second largest provider of self storage solutions.

Service
4.8
/5

5

4

3

2

1

1,777

197

16

18

36

2,044

ratings over the past year

Displaying all 28,198 reviews
Trusted Customer
11 years ago
Date of purchase: 23/05/2014
Very approachable and understanding staff. Quality and well preserved units. Excellent overall
Trusted Customer
11 years ago
Date of purchase: 22/05/2014
Good responsive management
Trusted Customer
11 years ago
Date of purchase: 19/05/2014
Helpful and Efficient
Trusted Customer
11 years ago
Date of purchase: 22/05/2014
Always courteous, considerate and keen to help!
Trusted Customer
11 years ago
Date of purchase: 23/05/2014
Staff were excellent, informative, knowledgeable and flexible. Easy to deal with and a simple process…
Staff were excellent, informative, knowledgeable and flexible. Easy to deal with and a simple process with no caveats ans no-hidden extras. Would recommend that branch.
Trusted Customer
11 years ago
Date of purchase: 22/05/2014
Excellent service received at Safestore Ipswich. Amanda and John could not have been more helpful.
Trusted Customer
11 years ago
Date of purchase: 23/05/2014
Good
Trusted Customer
11 years ago
Date of purchase: 23/05/2014
Efficient, patient staff. Easy to use and organise.
Trusted Customer
11 years ago
Date of purchase: 23/05/2014
Brilliant. Paul has been really helpful throughout and is a credit to your business
Trusted Customer
11 years ago
Date of purchase: 22/05/2014
Staff friendly, but had issues with access as they had not explained that Safestore offers…
Staff friendly, but had issues with access as they had not explained that Safestore offers 2 services a 24hour and office hour access service, as I had issues with access initially which was resolved...

Read all
Merchant Logo
Safestore Ltd
Safestore Ltd
11 years ago
Thank you for bringing this to our attention. We do apologise if the explanation of how access worked to our Barking store was not made clear upon your arrival at our store. You should have received complete support & reassurance when making your call to our out of hours service, so we will take this up. We do apologise for any inconveniance or distress this may have caused. If you should wish to discuss this further please do not hesitate to pop into reception on your next visit and speak to Grant our Store Manager. Thank you. Paul Nicholas Regional Manager Safestore
About Safestore Ltd
Safestore is the UK’s No.1 for choice and Europe’s second largest provider of self storage solutions. Our principal operations are located in the UK, where we have over 130 stores plus two Business Centres with a further 30 stores in Paris, 15 in Spain, 14 in the Netherlands and 6 in Belgium, with a further 7 stores in Germany under a joint venture agreement with Carlyle, and another 12 stores in Italy with the acquisition of EasyBox with Nuveen following a joint venture agreement.
Read all
Britannic House, Stirling Way, Borehamwood, Hertfordshire, WD6 2BT, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Safestore Ltd
Safestore is the UK’s No.1 for choice and Europe’s second largest provider of self storage solutions. Our principal operations are located in the UK, where we have over 130 stores plus two Business Centres with a further 30 stores in Paris, 15 in Spain, 14 in the Netherlands and 6 in Belgium, with a further 7 stores in Germany under a joint venture agreement with Carlyle, and another 12 stores in Italy with the acquisition of EasyBox with Nuveen following a joint venture agreement.