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Safestore Ltd Reviews | Customer Service Reviews for https://www.feefo.com/reviews/safestore-ltd | Feefo

Displaying all 28,198 reviews

Trusted Customer

12 years ago

Date of purchase: 28/05/2013

1st class service will recommend very pleasant staff and very helpful

Safestore Ltd

12 years ago

thank you for the great feedback. We're happy to hear your received a 1st class service! We have a refer a friend scheme that you might like to benefit from should you ever recommend anyone; a £50 M&S voucher would be yours if you do. Just pop by the store and pick one up. If we can help any further, please don't hesitate to ask. Kind regards Lynsey - Customer Support 0800 444 800

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Trusted Customer

12 years ago

Date of purchase: 27/05/2013

Really good advice on what storage to have, great prices, really helpful attitude of the…

Really good advice on what storage to have, great prices, really helpful attitude of the manager, nothing was too much trouble. Fantastic

Safestore Ltd

12 years ago

thanks for taking the time to leave us some really positive feedback. It's great to hear you had a pleasant experience in the New Malden store. Kind regards Lynsey - Customer Support 0800 444 800

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Trusted Customer

12 years ago

Date of purchase: 25/05/2013

Fast, efficient service

Safestore Ltd

12 years ago

thank you for the great feedback. Please let us know if there is anything else we can do to help. Kind regards Lynsey - Customer Support 0800 444 800

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Trusted Customer

12 years ago

Date of purchase: 27/05/2013

First rate.

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Trusted Customer

12 years ago

Date of purchase: 27/05/2013

Excellent serves.

Safestore Ltd

12 years ago

Thanks Laila, we really appreciate your feedback. Kind regards Lynsey - Customer Support 0800 444 800

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Trusted Customer

12 years ago

Date of purchase: 27/05/2013

Steve Martin was particularly efficient in information on the phone/clarifying pricing, terms & conditions &…

Steve Martin was particularly efficient in information on the phone/clarifying pricing, terms & conditions & proceedures etc. All you staff have been very pleasant & helpful as well as confirming...

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Safestore Ltd

12 years ago

Thank you so much for the great feedback! It's good to hear you received an excellent service and would recommend us in the future. If there is anything else we can do to help, please give us a call or drop by the store. Kind regards Lynsey - Customer Support 0800 444 800

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Trusted Customer

12 years ago

Date of purchase: 27/05/2013

Lovely staff but my storage has no step-free access, no passenger lift, very old goods…

Lovely staff but my storage has no step-free access, no passenger lift, very old goods lift, and I found much better deals from more modern competitors afterwards.

Safestore Ltd

12 years ago

Thank you for your feedback Saran. I’m sorry to hear about the problems you have experienced with access to your items. I have spoken to our store manager Anthony and he would be more than happy to arrange a ground floor unit for you. Please let us know if we can help any further. Many thanks, Adam – Customer Support Coordinator 0800 444 800

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Trusted Customer

12 years ago

Date of purchase: 27/05/2013

Adrianna at the safestore in old Trafford was extremely helpful. Very efficient and knowledgeable about…

Adrianna at the safestore in old Trafford was extremely helpful. Very efficient and knowledgeable about the product. The storage space she recommended and I reserved is perfect and her explanation on...

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Safestore Ltd

12 years ago

Thank you so much for taking the time to leave us such great feedback! We are delighted to hear you received a great service and every aspect of the process was explained thoroughly. I will pass on your kind words to Adrianna. If there is anything else we can do to help, please give us a call. Kind regards Lynsey - Customer Support 0800 444 800

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Trusted Customer

12 years ago

Date of purchase: 27/05/2013

A mixed experience and attempted rip-off. Your man picked me up in the centre of Bristol…

A mixed experience and attempted rip-off. Your man picked me up in the centre of Bristol - very kind, as it was raining - and took me to the store to sign the papers. Then left me to walk back...

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Safestore Ltd

12 years ago

Thank you for your valuable feedback. I do apologise for the inconvenience experienced. I have passed on your comments to our regional manager who will be looking in to the matter. Many thanks, Adam – Customer Support Coordinator 0800 444 800

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Trusted Customer

12 years ago

Date of purchase: 23/05/2013

The staff were very helpful

Safestore Ltd

12 years ago

Thanks for the feedback Neil. Please let us know if there is anything else we can do to help. Kind regards Lynsey - Customer Support 0800 444 800

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About Safestore Ltd

Safestore is the UK’s No.1 for choice and Europe’s second largest provider of self storage solutions. Our principal operations are located in the UK, where we have over 130 stores plus two Business Centres with a further 30 stores in Paris, 15 in Spain, 14 in the Netherlands and 6 in Belgium, with a further 7 stores in Germany under a joint venture agreement with Carlyle, and another 12 stores in Italy with the acquisition of EasyBox with Nuveen following a joint venture agreement.

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0208 732 1500

Britannic House, Stirling Way, Borehamwood, Hertfordshire, WD6 2BT, United Kingdom