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ROL Cruise Reviews | Customer Service Reviews for https://www.feefo.com/reviews/rol-cruises | Feefo

Displaying all 25,510 reviews

Trusted Customer

8 years ago

Telephone calls werew excellent and helpful. Computer information, questions etc is far to prolific and complicated

Roxy Anderson

ROL Cruise

8 years ago

Thank you for your feedback regarding the online system, we have taken this on board as we are always looking to improve the customer experience by making the system more user friendly whilst still obtaining all the relevant information needed to ensure we provide all our customers with the latest deals that are of interest to them. Thank you for booking with us and we hope you are looking forward to your trip. Please contact us should you require further information regarding the marketing questions.

Trusted Customer

8 years ago

Well organised and helpful.

Dale

ROL Cruise

8 years ago

Thank you for taking the time to leave us here at ROL Cruise a 5 star review.

Trusted Customer

8 years ago

Time will tell

As far as we remember there were no problems. More interested in service on board

Dale

ROL Cruise

8 years ago

Thank you for your ROL Cruise review. We hope you enjoy your time on board.

Trusted Customer

8 years ago

Excellent Experience Throughout

Very helpful advisor/agent who went through our shortlist and found us the best options on each so that we could make our choice. Excellent customer service.

Dale

ROL Cruise

8 years ago

Thank you ever so much for taking the time to leave such a lovely review on your ROL Cruise experience. We're glad your Sales Consultant has gone through all options to find you the perfect cruise holiday! Have a brilliant time!

Trusted Customer

8 years ago

ROL Cruise service

Very helpful agents and friendly and pleasant booking experience

Dale

ROL Cruise

8 years ago

Thank you for your brilliant ROL Cruise review

Trusted Customer

8 years ago

Efficient Service from start to finish

Booking completed efficiently. Member of staff advised me of all the pertinent details and answered all of my questions.

Dale

ROL Cruise

8 years ago

Thank you for your 5 star glowing ROL Cruise review. We appreciate all feedback

Trusted Customer

8 years ago

Excellent people.

All the people we have spoken to have provided very helpful information.

Dale

ROL Cruise

8 years ago

That's a very accurate ROL Cruise review. Thank you very much, I'll be sure to pass this glowing feedback to all I speak to around the company today. Thank you

Trusted Customer

8 years ago

I found the response was quick and your agent found the cabin we requested.

Excellent service , very helpful and found the right accommodation we requested

Dale

ROL Cruise

8 years ago

Thank you for taking the time to leave a positive review on your ROL Cruise experience. We're glad we were able to get the cabin you requested and that the service was of an excellent standard!

Trusted Customer

8 years ago

Pretty good not pergect

Overall I was pleased with the way the booking was handled. However, I was less pleased with the follow up activity relating to further information required

Trusted Customer

8 years ago

Treated well easy to book

Fast and efficient service for cruising

Dale

ROL Cruise

8 years ago

Thank you for your ROL Cruise review. We're happy to here you have been treated well. Our mission at ROL Cruise is to treat your cruise holiday as if it were our own. We hope you have a fantastic time on your cruise.

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