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ROL Cruise Reviews | Customer Service Reviews for https://www.feefo.com/reviews/rol-cruises | Feefo

Displaying all 25,510 reviews

Trusted Customer

8 years ago

Service was prompt, polite and efficient

Dale

ROL Cruise

8 years ago

Brilliant review, hope you have a fantastic cruise

Trusted Customer

8 years ago

Poor after sales communication.

The initial booking consultation with Callum went okay. I was booking for three couples and passed on the relative information for each couple. Two of the couples received the welcome email and...

Dale

ROL Cruise

8 years ago

Thank you for your feedback and sorry it has caused a bit of grief. I hope all is smooth sailings from here on out, and if there is anything we can do please do not hesitate in contacting us, I hope your party has a fantastic cruise

Trusted Customer

8 years ago

Excellent service went through withno problem,!gòt cabin l wanted and will give me an upgrade if offered! And got cruise miles.

Dale

ROL Cruise

8 years ago

Brilliant ROL Cruise review. Hope you have fun choosing your next cruise and using your well earned Cruise Miles

Trusted Customer

8 years ago

Stacey was very helpful and answered all my questions, rang me back when promised.I thought the service was excellent

Dale

ROL Cruise

8 years ago

Thank you for your positive ROL Cruise review, I shall make sure Stacy hears about your positive feedback

Trusted Customer

8 years ago

Excellent service

The agent I spoke to was very knowledgeable and helpful. As a cruise beginner I had a lot of questions which she answered fully and with admirable patience.

Dale

ROL Cruise

8 years ago

Thank you for your positive Cruise Review. I can assure you this won't be the last cruise you book with us. You'll see the world from a completely new perspective

Trusted Customer

8 years ago

Easy to contact and chat with.

Young lady named Stacy ,very patient and helpful.

Dale

ROL Cruise

8 years ago

Thank you for positive ROL Cruise review, I shall pass on the brilliant feedback to Stacy

Trusted Customer

8 years ago

Great service

Customer representative was able to complete my booking with the least of fuss and answered any query immediately. Excellent service.

Dale

ROL Cruise

8 years ago

Thank you for your brilliant ROL Cruise review, enjoy your cruise

Trusted Customer

8 years ago

Good

Good efficient service. Like most organisations you receive a mix of agent, some cold and some warm, but all of them know their stuff

Dale

ROL Cruise

8 years ago

Thank you for your positive ROL Cruise review. Our Sales Consultants do pride themselves on their expert cruise knowledge and we are glad you experienced this. Have a fantastic time on your cruise.

Trusted Customer

8 years ago

Very helpful company and make cruise bookings very easy and give you plenty of advise on travel etc well pleased.!

Dale

ROL Cruise

8 years ago

Thank you for your brilliant review, hope you have a brilliant time.

Trusted Customer

8 years ago

i will book with you again

very professional and helpful

Dale

ROL Cruise

8 years ago

Thank you for your brilliant ROL Cruise review, we look forward to helping you again in the future

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