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ROL Cruise Reviews | Customer Service Reviews for https://www.feefo.com/reviews/rol-cruises | Feefo

Displaying all 24,753 reviews

Trusted Customer

7 years ago

Date of purchase: 23/03/2018

Katie was very helpful and polite

Dale

ROL Cruise

7 years ago

I shall pass the positive feedback on to Katie, thank you for your brilliant ROL Cruise review

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Trusted Customer

7 years ago

Date of purchase: 24/03/2018

Great friendly service.

Very helpful, knowledgeable staff. Got what I wanted with minimum fuss. And the bonus points are a great plus.

Dale

ROL Cruise

7 years ago

The bonus Cruise Miles are definitely worth it! Thank you for your ROL Cruise review

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Trusted Customer

7 years ago

Date of purchase: 13/02/2018

Afer sale advertising very tiresome

Lady doing booking was very good. Problem since that day I have been bombarded with emails and postal advertising. Not necessary and very annoying The cost of the posting itself must be enormous when...

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Dale

ROL Cruise

7 years ago

Thank you for taking the time to leave your review on ROL Cruise. We're very glad the booking process was a good experience for you.

We do apologies regarding the amount of marketing material you have been receiving. I can see your preferences have been selected to receive all cruise lines and all destinations. If you would like to update your preferences, you can on our website when signing into your account.

Alternatively, if you would like to unsubscribe or be put on a temporary unsubscribe, you can do so by phone on 0800 251 1134 or by email to unsubscribe@rolcruise.co.uk, quoting your full name, address and postcode. I hope this helps and have a fantastic cruise.

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Trusted Customer

7 years ago

Date of purchase: 12/03/2018

Very helpful pleasant staff. Instant information and help with our booking

Dale

ROL Cruise

7 years ago

Thank you for your ROL Cruise review

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Trusted Customer

7 years ago

Date of purchase: 20/03/2018

Helpful and pleasant to deal with

Dale

ROL Cruise

7 years ago

Thank you for taking the time to leave a review on your ROL Cruise experience. We're ever so glad you have had a pleasant booking process. We hope you have a fantastic time on your cruise and hope to hear from you in the future.

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Trusted Customer

7 years ago

Date of purchase: 28/01/2018

Speedy and efficient

Dale

ROL Cruise

7 years ago

Hope you have a fantastic cruise and thank you for your positive ROL Cruise review

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Trusted Customer

7 years ago

Date of purchase: 10/03/2018

Made it an easy process to book

Very easy to deal with

Dale

ROL Cruise

7 years ago

Thank you for your fantastic review

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Trusted Customer

7 years ago

Date of purchase: 09/03/2018

Looks like another great cruise!

Didn't call me back as promised, and apologised, otherwise everything was fine.

Dale

ROL Cruise

7 years ago

Thank you for your time to leave your ROL Cruise review. We're ever so sorry you never was originally called back but glad it was all resolved in the end. We hope you have a brilliant time on your cruise.

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Trusted Customer

7 years ago

Date of purchase: 15/03/2018

Very good

Dale

ROL Cruise

7 years ago

Thank you for you ROL Cruise review

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Trusted Customer

7 years ago

Date of purchase: 08/02/2018

Efficient

From what i can remember, the service was polite, helpful and efficient.

Dale

ROL Cruise

7 years ago

Thank you for taking the time to leave a positive ROL Cruise review.

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About ROL Cruise

With over 25 years’ experience at ROL Cruise, we are trying to do things a little differently to the rest of the competition, and that is why we are The UK’s No.1 Independent Cruise Specialist. Choosing ROL Cruise is choosing quality and ensuring an award-winning service for your next holiday. In the last five years, we have won over 50 cruise industry awards, as we continue to strive to deliver you the cruise holiday of your dreams for the best value possible.

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01206 226 094

8th Floor Becket House, 36 Old Jewry, London, Greater London, EC2R 8DD, United Kingdom