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ROL Cruise Reviews | Customer Service Reviews for https://www.feefo.com/reviews/rol-cruises | Feefo

Displaying all 24,764 reviews

Trusted Customer

7 years ago

Date of purchase: 28/01/2018

Excellent service with a smile, thank you :)

Dale

ROL Cruise

7 years ago

Thank you for your ROL Cruise review. We do our absolute best to ensure that you get excellent service. Have a great cruise.

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Trusted Customer

7 years ago

Date of purchase: 16/02/2018

? ?

Dale

ROL Cruise

7 years ago

Thank you for your 5 Star rating of ROL Cruise.

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Trusted Customer

7 years ago

Date of purchase: 27/02/2018

Efficient hassle free booking.

Very efficient, friendly have used them before and would use them again.

Dale

ROL Cruise

7 years ago

Thank you for leaving a positive ROL Cruise review. Our team do their best to offer you an easy and helpful booking process and we're glad this is what you have experienced.

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Trusted Customer

7 years ago

Date of purchase: 20/03/2018

Excellent. I was transferring one cruise to another and the investigation by the rep as to price and availability was faultless

Dale

ROL Cruise

7 years ago

Thank you for your excellent ROL Cruise review. We're very pleased to hear you have had a flawless experience with us.

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Trusted Customer

7 years ago

Date of purchase: 23/03/2018

Telephone calls werew excellent and helpful. Computer information, questions etc is far to prolific and complicated

Roxy Anderson

ROL Cruise

7 years ago

Thank you for your feedback regarding the online system, we have taken this on board as we are always looking to improve the customer experience by making the system more user friendly whilst still obtaining all the relevant information needed to ensure we provide all our customers with the latest deals that are of interest to them. Thank you for booking with us and we hope you are looking forward to your trip. Please contact us should you require further information regarding the marketing questions.

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Trusted Customer

7 years ago

Date of purchase: 19/03/2018

Well organised and helpful.

Dale

ROL Cruise

7 years ago

Thank you for taking the time to leave us here at ROL Cruise a 5 star review.

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Trusted Customer

7 years ago

Date of purchase: 31/01/2018

Time will tell

As far as we remember there were no problems. More interested in service on board

Dale

ROL Cruise

7 years ago

Thank you for your ROL Cruise review. We hope you enjoy your time on board.

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Trusted Customer

7 years ago

Date of purchase: 21/02/2018

Excellent Experience Throughout

Very helpful advisor/agent who went through our shortlist and found us the best options on each so that we could make our choice. Excellent customer service.

Dale

ROL Cruise

7 years ago

Thank you ever so much for taking the time to leave such a lovely review on your ROL Cruise experience. We're glad your Sales Consultant has gone through all options to find you the perfect cruise holiday! Have a brilliant time!

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Trusted Customer

7 years ago

Date of purchase: 16/02/2018

ROL Cruise service

Very helpful agents and friendly and pleasant booking experience

Dale

ROL Cruise

7 years ago

Thank you for your brilliant ROL Cruise review

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Trusted Customer

7 years ago

Date of purchase: 30/01/2018

Efficient Service from start to finish

Booking completed efficiently. Member of staff advised me of all the pertinent details and answered all of my questions.

Dale

ROL Cruise

7 years ago

Thank you for your 5 star glowing ROL Cruise review. We appreciate all feedback

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About ROL Cruise

With over 25 years’ experience at ROL Cruise, we are trying to do things a little differently to the rest of the competition, and that is why we are The UK’s No.1 Independent Cruise Specialist. Choosing ROL Cruise is choosing quality and ensuring an award-winning service for your next holiday. In the last five years, we have won over 50 cruise industry awards, as we continue to strive to deliver you the cruise holiday of your dreams for the best value possible.

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01206 226 094

8th Floor Becket House, 36 Old Jewry, London, Greater London, EC2R 8DD, United Kingdom