Ferries are fine but the loading of ferries at Cowes is awkward with cars and lorries 'crossing' each other's traffic streams to load. It could be better organised by parking cars on the right and...
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Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
12 years ago
Thank you for your suggestion, I will send this to the East Cowes Management team. Feedback from customers, both good and bad is very important as we strive to improve all areas of the business.
Red Funnel
Very pleased.
Nice crossing and staff helpful when we wanted to travel back earlier than booked.
Only a £5 charge which we are fully aware of so no nasty surprises. The price was far cheaper than...
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Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
12 years ago
I am glad to hear you had a pleasant crossing with us and we look forward to welcoming you onboard again soon.
Red Funnel
Returning to the Island after a long journey from overseas it was nice to relax with a drink at the bar as we headed down Southampton Water and across the Solent.
Thank you for your feedback. We do try to offer year round value for money and savings can be found if you can book as far ahead as possible to get the lead-in rates. It is best to travel off peak and to book online, our website offers a selection of times so you can choose the price that suits your budget. In addition, it is worth signing-up to receive our email newsletters at www.myredfunnel.co.uk which contain the latest offers.
Red Funnel
Even before I'd spoken to the lady on the gate at the ferry terminal, she'd got my details up on the computer from my registration and knew everything she needed to know about my journey. Much less...
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Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
12 years ago
Thank you for your great feedback. We have recently started a refurbishment project onboard our ships to increase the inside seating by 55%, the Red Falcon is currently having these changes and is due back shortly. If this is well received by our customers we will be doing this on our other two vessels later this year and next.
I am glad to hear you will be using us again in the future and look forward to welcoming you onboard.
Red Funnel
your prices are to high for somebody like me who would go more often if it was more affordable
Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
12 years ago
Thank you for your feedback. In order to secure our cheapest fares it is best to travel off peak and to book online. Our website offers a selection of times so you can choose the price that suits your budget. It is worth singing-up to receive our email newsletters at www.myredfunnel.co.uk which contain the latest offers. If you need any help in finding the best rates then please speak to one of our Agents on 0844 844 9988.
Red Funnel
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.
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Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.