Red Funnel Isle of Wight Ferries Reviews

Sorry about that, Southampton was expected to have severe delays throughout the day. Red Funnel

Thanks for your comments and I will forward to the teams. Red Funnel

Many thanks for the great feedback, we hope that you will be travelling again with us soon. Red Funnel

Thank you for the feedback, our vessels are currently under going a refurbishment project, starting with Red Flacon, the accommodation areas are being changed and upgraded to allow for 55% more indoor seating. Red Funnel

Thank you for your comments and I apologise for the lack of seating on your crossings. We are aware that during busy periods seating is at an optimum. Onboard every sailing we have an Onboard Service Officer, so should you require any assistance whatsoever in the future, please do not hesitate to report it straight away so we can take immediate action for you onboard. Crew members do tend to have more success at asking guests to move along or give up a seat for a fellow passenger. The Red Falcon is currently undergoing a £2m refurbishment and this will see the indoor seating increase by 55% please see the below link for more information on the refurbishment http://www.redfunnel.co.uk/newlook Our vehicle pricing is demand based which is very common in the travel and holiday industry. The rules ensure the price remains as low as possible on quiet off-peak sailings to encourage demand whilst at busier times, the fare will increase in small increments as space on the ship becomes booked. It is therefore best to book as early as possible to get the lowest lead-in fares. Red Funnel

Many thanks for the comments. We look forward to welcoming you onboard again soon. Red Funnel

Thanks for the feedback, we hope to see you again soon. Red Funnel

Thanks for feedback. Pricing rules which are based on duration of stay are common practice in the travel industry and are based on the premise that customers who are away for a longer period are prepared to pay more than those who are only away for a day. In Red Funnel's case, if we flattened our vehicle fares then day return customers would be asked to pay more whilst 4+ night stays would be cheaper. I will pass your comments to our Revenue team and hope that you will travel with us again soon. Red Funnel

Thank you again for your kind comments about our staff, we are so pleased to hear that the hard work they put in is appreciated. We do try to offer year round value for money fares and savings can be found if you can book as far ahead as possible and quieter sailings will be cheaper than travelling at peak times. We look forward to welcoming you onboard again soon. Red Funnel

Many thanks Mark for your kind comments, we are glad you enjoy travelling with us and look forward to seeing you again soon. Red Funnel