Used Redfunnel because the fare was £18.00 cheaper than Wightlink even though my main destination was New Milton!! The ferry was very full both directons on my day return on Sunday. Seating was full...
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Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
12 years ago
Thank you for your comments, we are aware that at times seating can be at an optimum. During our current refurbishment we are looking to increase the indoor seating by 55%, this is currently happening with the Red Flacon, more details can be found here http://www.redfunnel.co.uk/newlook.
Also during this refurbishment we are looking at our menus and bringing out a new range of food.
Red Funnel
Still need further seating on all vessels.
The announcements stated that on the Red Eagle,pets were not allowed in the lounge/main deck area for food hygiene reasons yet are only permitted in the...
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Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
12 years ago
Thank you for your comments. We are currently refurbishing Red Falcon to increase the indoor seating by 55%. A large percentage of our seating can be found on the outer decks and during unpleasant weather, many guests do not want to venture outside. If the new layout is welcomed by our customers then the other two vessels will also be refurbished later this year and next year.
We have recently amended our pet policy and on the Red Eagle it was decided that the upstairs lounge would be the indoor pet area. No hot food is served from this area and all food is covered or wrapped.
Red Funnel
Lovely friendly staff, smooth crossing and always get a little feeling of excitement while I wait to get on the ferry.
Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
12 years ago
Thank you for the kind words, it's great to hear that the hard work the staff put in is appreciated. We are glad that you enjoy travelling with us and look forward to welcoming you onboard again soon.
Red Funnel
We have used Red Funnel three times in the space of a couple of weeks. The price and the service is good. Staff are very accommodating. The only negative point is that the lounge was always full...
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Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
12 years ago
Thank you for your comments; during the quieter winter months we run a 2-boat service, this allows for annual maintenance and refits on our vessels.
We are currently refitting the Red Falcon which will include a change in the layout of the passenger accommodation, this will increase the indoor seating by 55%, if this is well received then the plan is to do the same with our other two vessels.
Red Funnel
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.
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Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.