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Red Funnel Isle of Wight Ferries Reviews

Rated
Excellent
Service
4.1
/5
Product
4.1
/5

5

4

3

2

1

3,598

1,260

496

372

613

6,339

ratings over the past year

Displaying all 53,032 reviews
Trusted Customer
11 years ago
Date of purchase: 16/12/2013
staff always very helpful and polite
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Trusted Customer
11 years ago
Date of purchase: 16/12/2013
Over priced, to many people on the boat. Not enough seats. New proposed seating on…
Over priced, to many people on the boat. Not enough seats. New proposed seating on the re-fitted ferries is like "easy funnel" cram them in, never mind comfort. The ferry is like a playground, full...

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Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
11 years ago
Thanks for the review. The new design will have 55% more inside seats, 2 new top deck lounges (one earmarked for families) and a new outside deck. One area will be marked as a quiet zone as we appreciate its nice to have some peace and quiet from time to time. More details are available at http://www.redfunnel.co.uk/newlook Pricing wise, if you can book early and avoid the busy sailings you can make some significant savings. If travelling frequently you may like to consider a Travel Card which offers discounts of up to 20%.
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Trusted Customer
11 years ago
Date of purchase: 16/12/2013
A good service both ways. I am a home owner on the Island and the mainland…
A good service both ways. I am a home owner on the Island and the mainland so travel regularly. I like the opportunity of the discount vouchers throughout different periods of the year. I class them...

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Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
11 years ago
We do appreciate your business so many thanks for travelling with us. Have a lovely Christmas.
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Trusted Customer
11 years ago
Date of purchase: 16/12/2013
Car registration recognition saved me printing ticket
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Trusted Customer
11 years ago
Date of purchase: 16/12/2013
The outgoing ferry at 09.00 was so packed that passengers loaded on last had no…
The outgoing ferry at 09.00 was so packed that passengers loaded on last had no seats, many had to sit on the floor. The ferry back at 18.00 was not much better.
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Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
11 years ago
Sorry to hear you couldn't find a seat. The good news is that improvements are on the way with 55% more internal seats and two new passenger lounges being added to Red Falcon in time for Easter 2014. More details can be found at http://www.redfunnel.co.uk/newlook
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Trusted Customer
11 years ago
Date of purchase: 16/12/2013
It is not always clear where you can sit on the ferry if you have…
It is not always clear where you can sit on the ferry if you have a dog. On one ferry we were told to vacate the upper bar area but on our return we saw that the upper bar area was full of people...

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Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
11 years ago
Our pet policy is under review - more news coming in the New Year. In the meantime, thank you for using Red Funnel.
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Trusted Customer
11 years ago
Date of purchase: 16/12/2013
The addition of the ANPR has been a welcome addition although it didn't appear to…
The addition of the ANPR has been a welcome addition although it didn't appear to be working yesterday. Service was as expected and I was impressed by the effect that having the cafe/bar has had on...

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Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
11 years ago
Useful feedback. Thanks for taking the time to leave a review, it is much appreciated.
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Trusted Customer
11 years ago
Date of purchase: 16/12/2013
Upgrade to interior would be nice and more saets available, a lot of passengers were…
Upgrade to interior would be nice and more saets available, a lot of passengers were standing
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Trusted Customer
11 years ago
Date of purchase: 16/12/2013
Very pleased to get an earlier return ferry.
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Trusted Customer
11 years ago
Date of purchase: 16/12/2013
booking in staff helped sort our booking error very quickly and with a smile, staff…
booking in staff helped sort our booking error very quickly and with a smile, staff on board pleasant, well presented
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About Red Funnel Isle of Wight Ferries
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.
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12 Bugle Street, Southampton, Hampshire, SO14 2JY, United Kingdom
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About Red Funnel Isle of Wight Ferries
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.