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Red Funnel Isle of Wight Ferries Reviews

Rated
Excellent
Service
4.1
/5
Product
4.1
/5

5

4

3

2

1

3,604

1,261

496

373

612

6,346

ratings over the past year

Displaying all 53,038 reviews
Trusted Customer
11 years ago
Date of purchase: 17/12/2013
Good service but would like to see the prices decrease for Island residents
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Trusted Customer
11 years ago
Date of purchase: 17/12/2013
Gate Check in staff were professional and friendly on board counter serving staff were welcoming…
Gate Check in staff were professional and friendly on board counter serving staff were welcoming and efficient Although the young lady on the cash register while trying to be helpful in carrying food...

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Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
11 years ago
Thank you for the helpful review. We hope you have a lovely Christmas.
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Trusted Customer
11 years ago
Date of purchase: 17/12/2013
Service onboard was good but a little slow serving at the Red Funnel food counter.
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Trusted Customer
11 years ago
Date of purchase: 17/12/2013
The food at the counter looked over heated dry and unappetising,
The food at the counter looked over heated dry and unappetising,
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Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
11 years ago
Sorry to hear this, we'll pass your feedback onto the F&B team. In the meantime, thank you for travelling with us.
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Trusted Customer
11 years ago
Date of purchase: 17/12/2013
Good experience -
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Trusted Customer
11 years ago
Date of purchase: 17/12/2013
No seats on ferry due to coaches full of elderly having been allowed on first…
No seats on ferry due to coaches full of elderly having been allowed on first who took all seats. Travelling with an 18 mth old, this left us and other passengers unable to do anything other than sit...

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Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
11 years ago
Thanks for taking the time to leave a review from which we were sorry to learn that you couldn't find a seat. We are investing £2m on Red Falcon in the New Year which will give 55% more inside seats and two new top deck lounges. If the design proves successful and is liked by customers we hope to make similar investments in Red Osprey and Red Eagle. Further details can be found at http://www.redfunnel.co.uk/newlook
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Trusted Customer
11 years ago
Date of purchase: 17/12/2013
Easy booking online. Ferries on time. No problems
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Trusted Customer
11 years ago
Date of purchase: 17/12/2013
I missed the 15;00 ferry by a few minutes because of a traffic incident,I was offered…
I missed the 15;00 ferry by a few minutes because of a traffic incident,I was offered without question a place on the 16:30 . The inconvenience of an hour and a half wait with only a coffee shop in...

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Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
11 years ago
We would love to operate more sailings at this time of year but unfortunately the vessel refit schedule precludes it this year. Unlike our competitors, we are however providing some sailings on Christmas Day. In the meantime, we hope you and your family have a great Christmas.
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Trusted Customer
11 years ago
Date of purchase: 17/12/2013
Diss appointed I was charged an extra £8.40 for travelling earlier when the ferry wasn't…
Diss appointed I was charged an extra £8.40 for travelling earlier when the ferry wasn't that full ! Is this really necessary ?
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Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
11 years ago
Thanks for the review. We are reviewing our amendment charges for 2014 but part of the £8.40 is the fare difference between the two sailings.
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Trusted Customer
11 years ago
Date of purchase: 17/12/2013
Although the boat was very busy with passengers, the staff were very polite and helpful.…
Although the boat was very busy with passengers, the staff were very polite and helpful. There was plenty of room to sit down. The booking itself was very easy as usual. Thank you
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About Red Funnel Isle of Wight Ferries
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.
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12 Bugle Street, Southampton, Hampshire, SO14 2JY, United Kingdom
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About Red Funnel Isle of Wight Ferries
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.