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Red Funnel Isle of Wight Ferries Reviews

Rated
Excellent
Service
4.1
/5
Product
4.1
/5

5

4

3

2

1

3,589

1,259

496

372

613

6,329

ratings over the past year

Displaying all 53,015 reviews
Trusted Customer
11 years ago
Date of purchase: 16/12/2013
Return booking sun 15/12. The boats were very busy both ways and this obviously does…
Return booking sun 15/12. The boats were very busy both ways and this obviously does not suit many travellers who would prefer it if no children were on board. My grandchildren (3 & 6) like many of...

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Trusted Customer
11 years ago
Date of purchase: 16/12/2013
despite having checked before travelling only discovered that the accommodation was B & B when…
despite having checked before travelling only discovered that the accommodation was B & B when we arrived.
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Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
11 years ago
Thanks for the feedback, we'll check to make sure the information in our booking confirmation is correct. In the meantime, we are pleased to hear you found the accommodation okay. Have a lovely Christmas.
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Trusted Customer
11 years ago
Date of purchase: 16/12/2013
As always very pleased with service. Extremely busy but very organised and still left on…
As always very pleased with service. Extremely busy but very organised and still left on time. Breakfast lovely as well. Thank you. Happy Christmas to you all.
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Trusted Customer
11 years ago
Date of purchase: 16/12/2013
very busy , but found seat ok :)
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Trusted Customer
11 years ago
Date of purchase: 16/12/2013
The attitude of your staff ALWAYS is polite & helpful. This in marked contrast to…
The attitude of your staff ALWAYS is polite & helpful. This in marked contrast to the other main provider. I now prefer to use RF for this reason, even though the S'oton route is generally not...

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Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
11 years ago
We appreciate you taking the time to tell us about your journey. Thank you for your kind comments. We're so glad that you had a good trip. We are really proud of our staff and I'm glad that they helped you to enjoy your time with us. We hope you have a great Christmas and look forward to seeing you on board in the New Year!
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Trusted Customer
11 years ago
Date of purchase: 16/12/2013
Booking and checking in service excellent. Did not buy refreshments, but there is not enough…
Booking and checking in service excellent. Did not buy refreshments, but there is not enough seating for passengers to travel in comfort
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Trusted Customer
11 years ago
Date of purchase: 16/12/2013
A good, reliable service that has always been on time.
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Trusted Customer
11 years ago
Date of purchase: 16/12/2013
Staff very good and helpful. The only thing that is off putting is that dogs…
Staff very good and helpful. The only thing that is off putting is that dogs are allowed in all areas, I am quite fond of dogs but have several relatives that are allergic to animal fur, therefore...

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Trusted Customer
11 years ago
Date of purchase: 16/12/2013
Staff extremely smiley, approachable and friendly. We are fairly regular red funnel users as my…
Staff extremely smiley, approachable and friendly. We are fairly regular red funnel users as my family still live on the Island and this standard of service is always consistent. The only negative...

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Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
11 years ago
Thanks so much for taking the time to tell us about your trip. Thank you for your kind comments. We will look into the smell that you describe and appreciate you letting us know about this. The refit will certainly address this as the catering facilities will be replaced but we will make any steps we can in the meantime. We hope you have a great Christmas and look forward to seeing you on board in the New Year!
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Trusted Customer
11 years ago
Date of purchase: 16/12/2013
Website very easy to use.
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About Red Funnel Isle of Wight Ferries
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.
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12 Bugle Street, Southampton, Hampshire, SO14 2JY, United Kingdom
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About Red Funnel Isle of Wight Ferries
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.