Merchant Logo

Red Funnel Isle of Wight Ferries Reviews

Rated
Excellent
Service
4.1
/5
Product
4.1
/5

5

4

3

2

1

3,498

1,255

492

371

620

6,236

ratings over the past year

Displaying all 52,759 reviews
Trusted Customer
11 years ago
Date of purchase: 27/06/2014
As always trips both ways were excellent. Timely, comfortable and professional.
As always trips both ways were excellent. Timely, comfortable and professional.
Merchant Logo
Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
11 years ago
Just what we strive to hear. Thank you for your great comments.
0
Share
Trusted Customer
11 years ago
Date of purchase: 28/06/2014
Quick professional work by all the staff, especially as they were running late on the…
Quick professional work by all the staff, especially as they were running late on the return journey due to loading problems at Southampton. Text updates were also appreciated.
Merchant Logo
Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
11 years ago
Thank you for your feedback and apologies for the delay on your return journey we hope this did not cause too much inconvenience, we certainly always try our very best and we appreciate you taking the time to share your experience with us. We hope to welcome you onboard again soon.
0
Share
Trusted Customer
11 years ago
Date of purchase: 28/06/2014
good service clean and tidy
good service clean and tidy
Merchant Logo
Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
11 years ago
Many thanks for the review, we hope you will be looking to book with us again.
0
Share
Trusted Customer
11 years ago
Date of purchase: 28/06/2014
Excellent service
Excellent service
Merchant Logo
Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
11 years ago
Thanks for your feedback, we hope you will travel with us again.
0
Share
Trusted Customer
11 years ago
Date of purchase: 28/06/2014
Great experience. Staff could not have been more helpful or flexible
Great experience. Staff could not have been more helpful or flexible
Merchant Logo
Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
11 years ago
Thanks for your kind feedback, we are really proud of our staff and I'm glad that they helped you to enjoy your time with us. We hope to see you again soon.
0
Share
Trusted Customer
11 years ago
Date of purchase: 28/06/2014
We had two cups of coffee on our return ferry leaving Cowes at7.30 which tasted…
We had two cups of coffee on our return ferry leaving Cowes at7.30 which tasted like dishwater.
Merchant Logo
Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
11 years ago
Thank you for your feedback, we are incredibly sorry to hear about your disappointment with the coffee, did you mention this to any of our crew as I am sure they would of been more than happy to of replaced this for you. Onboard every sailing we have an Onboard Service Officer and if you have any issues, then please do not hesitate to report it straight away to them so we can take immediate action for you onboard. Your comments will be passed to the Exec team onboard to ensure all machines are working correctly, do you remember if this was from one of our Steam outlets, and if so which one, or was it from the self-service machines in ReFuel. I hope that this experience does not deter you from travelling with us again.
0
Share
Trusted Customer
11 years ago
Date of purchase: 28/06/2014
Pleasant experience
Pleasant experience
Merchant Logo
Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
11 years ago
Thanks for the kind comments, they are appreciated and we hope you will be travelling with us again in the future.
0
Share
Trusted Customer
11 years ago
Date of purchase: 28/06/2014
Easy to use online booking system.
Easy to use online booking system.
Merchant Logo
Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
11 years ago
As a valued customer your comments are very much appreciated. Thank you.
0
Share
Trusted Customer
11 years ago
Date of purchase: 28/06/2014
Organised, friendly. Nice crossing.
Organised, friendly. Nice crossing.
Merchant Logo
Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
11 years ago
We always endeavor to do our very best, great to know it is appreciated. Thank you.
0
Share
Trusted Customer
11 years ago
Date of purchase: 27/06/2014
Very efficient and enjoyable
Very efficient and enjoyable
Trusted Customer
11 years ago
Would certainly use again and recommend to others
Merchant Logo
Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
11 years ago
Thank you for your feedback, we are pleased to hear you enjoyed your stay on the island and hope that you will be looking to book with us again in the future.
Product reviews

0
Share
About Red Funnel Isle of Wight Ferries
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.
Read all
12 Bugle Street, Southampton, Hampshire, SO14 2JY, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Red Funnel Isle of Wight Ferries
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.