How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Isle of Wight of Ferries

52,626 out of 52,627 reviews

Trusted Customer

11 years ago

Date of purchase: 24/06/2014

two very good crossings at a busy time

Red Funnel Isle of Wight Ferries

11 years ago

Thanks for your review, we hope you will be travelling again with us.

Trusted Customer

11 years ago

Date of purchase: 24/06/2014

Not as easy a travel as in previous times, having said that, the 'ground' staff…

Not as easy a travel as in previous times, having said that, the 'ground' staff and ferry crew were courteous and helpful. I believe it was the sheer volume of traffic at the port and on the ferry...

Read all

Red Funnel Isle of Wight Ferries

11 years ago

Many thanks for your feedback, we are glad to hear you had a good experience, we hope that the next time you travel we will be able to achieve your excellent rating.

Trusted Customer

11 years ago

Date of purchase: 24/06/2014

Have a pre paid travel card that makes the crossings a little more affordable and…

Have a pre paid travel card that makes the crossings a little more affordable and on the whole everything works well.

Red Funnel Isle of Wight Ferries

11 years ago

Thanks for your feedback, we look forward to seeing you again soon.

Trusted Customer

11 years ago

Date of purchase: 24/06/2014

Found the staff extremely helpful in there assistance with my disability (wheelchair Bound) and found…

Found the staff extremely helpful in there assistance with my disability (wheelchair Bound) and found access to facilities first class.

Red Funnel Isle of Wight Ferries

11 years ago

Thank you for your comments, we are glad you found the journey easy and hope you will be travelling again with us.

Trusted Customer

11 years ago

Date of purchase: 24/06/2014

The ferry over was delayed but didn't mind that as the Captain gave us an…

The ferry over was delayed but didn't mind that as the Captain gave us an apology and an explanation why. But the re-furbished ferry coming back - wow the bar area was amazing and look lovely and...

Read all

Red Funnel Isle of Wight Ferries

11 years ago

Many thanks for your great feedback, we are pleased that you enjoyed the experience onboard our refurbished Red Falcon, the other two vessels will have similar improvements over the next couple of years. We hope you will look to travel with us again in the future.

Trusted Customer

11 years ago

Date of purchase: 24/06/2014

I have been travelling to the Island on a monthly basis since 1972. Until earlier this…

I have been travelling to the Island on a monthly basis since 1972. Until earlier this year it had always been with Wightlink for geographical reasons. However a 100% increase in the cost of...

Read all

Red Funnel Isle of Wight Ferries

11 years ago

Thank you for taking the time to leave feedback and we are pleased to welcome you as a new customer. We hope that you will continue to enjoy our service and we look forward to seeing you again next month.

Trusted Customer

11 years ago

Date of purchase: 23/06/2014

Brilliant service, turned up early and were put straight on. Nice crossing and good coffee!

Red Funnel Isle of Wight Ferries

11 years ago

Thank you for your fantastic feedback, we are pleased to hear you had good stay at Appuldurcombe and hope that you will look to book your return shortly.

Product reviews

Trusted Customer

11 years ago

Date of purchase: 24/06/2014

the only problem we experienced was the very slow breakfast service. There was only one…

the only problem we experienced was the very slow breakfast service. There was only one person serving and she also had to make up orders for breakfast rolls etc. given that it was known how many...

Read all

Red Funnel Isle of Wight Ferries

11 years ago

Thank you for your feedback and sorry to hear abut the slow service, unfortunately the area does not allow for more than one person to be serving at one time. We are refurbishing our vessels and this is an area that will be considered in the refit. We hope any disappointment will not deter you from travelling with us again in the future.

Trusted Customer

11 years ago

Date of purchase: 23/06/2014

The friendliness of the staff goes a long way

Red Funnel Isle of Wight Ferries

11 years ago

Thank you for your feedback, we are really proud of our staff and it’s good to hear that the hard work they put in is appreciated. We hope you will be travelling with us again.

Trusted Customer

11 years ago

Date of purchase: 22/06/2014

Staff helpful, seating comfortable and easy crossing. Prices a little expensive for food and coffee.

Red Funnel Isle of Wight Ferries

11 years ago

Thanks for your feedback and we are pleased to hear you enjoyed your stay at Orchards. We hope you do decide to return and look forward to welcoming you onboard again.

Product reviews

Not received a review invite?

About Red Funnel Isle of Wight Ferries

Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.

Read all

02380 019192

12 Bugle Street, Southampton, Hampshire, SO14 2JY, United Kingdom