2 comments:
1) you have changed the lager from 1664 to Fosters, I don't like fosters.
2) Change your chip fat more often, the smell of over-used frying oil in the pax lounges was quite nauseating
Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
11 years ago
Thank you for taking the time to leave feedback, I am sorry to hear that you are now not happy with our beer selection onboard, we do still offer a variety of bottled beers, as well as other types of beverages, so I hope that you will find something to your liking. Your comments will be passed on to our Food & Beverage team for review.
Trusted Customer
11 years ago
Apologies for what seems to be negative comments for my feedback as the rest of the travel experience was very good in both directions.
Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
11 years ago
We are pleased to hear the rest of your experience was good and hope you will be travelling again soon.
Another pleasurable trip to/from Isle of Wight from Southampton.
Coming back we were even allowed on an earlier sailing as there was room and we were booking in early....
Comfortable sailing,...
Read all
Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
11 years ago
Thank you for taking the time to leave feedback, it is always fantastic to know when we have done well and we very much appreciate that you have, so kindly, taken the time to say so. We look forward to seeing you again soon, hopefully onboard the Red Falcon.
Majority of staff are friendly and helpful. Service is generally on time and facilities are always clean and tidy. Your "service station" prices let the whole experience down.
Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
11 years ago
Many thanks for your feedback, it is appreciated and we hope that you will look to travel with us again in the future.
Great time .....all enjoyed the smooth sailing ....on time!!!
Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
11 years ago
Your positive feedback allows us to know our efforts are appreciated and we are pleased to hear you enjoyed your day on the island. We hope you will look to return again in the near future.
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.