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Red Funnel Isle of Wight Ferries Reviews

Rated
Excellent
Service
4.1
/5
Product
4.1
/5

5

4

3

2

1

3,519

1,272

502

372

627

6,292

ratings over the past year

Displaying all 52,626 reviews
Trusted Customer
11 years ago
Date of purchase: 21/06/2014
we have been travelling with red funnel for many years now and have had no…
we have been travelling with red funnel for many years now and have had no problems
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Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
11 years ago
As a valued customer your comments are very much appreciated. Thank you. Red Funnel
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Trusted Customer
11 years ago
Date of purchase: 23/06/2014
Always a good service. Staff are well organised, polite and helpful.
Always a good service. Staff are well organised, polite and helpful.
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Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
11 years ago
Thanks for your kind review, it’s good to hear that the hard work the staff put in is appreciated.
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Trusted Customer
11 years ago
Date of purchase: 23/06/2014
2 comments: 1) you have changed the lager from 1664 to Fosters, I don't like fosters. 2) Change…
2 comments: 1) you have changed the lager from 1664 to Fosters, I don't like fosters. 2) Change your chip fat more often, the smell of over-used frying oil in the pax lounges was quite nauseating
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Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
11 years ago
Thank you for taking the time to leave feedback, I am sorry to hear that you are now not happy with our beer selection onboard, we do still offer a variety of bottled beers, as well as other types of beverages, so I hope that you will find something to your liking. Your comments will be passed on to our Food & Beverage team for review.
Trusted Customer
11 years ago
Apologies for what seems to be negative comments for my feedback as the rest of the travel experience was very good in both directions.
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Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
11 years ago
We are pleased to hear the rest of your experience was good and hope you will be travelling again soon.
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Trusted Customer
11 years ago
Date of purchase: 21/06/2014
Another pleasurable trip to/from Isle of Wight from Southampton. Coming back we were even allowed…
Another pleasurable trip to/from Isle of Wight from Southampton. Coming back we were even allowed on an earlier sailing as there was room and we were booking in early.... Comfortable sailing,...

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Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
11 years ago
Thank you for taking the time to leave feedback, it is always fantastic to know when we have done well and we very much appreciate that you have, so kindly, taken the time to say so. We look forward to seeing you again soon, hopefully onboard the Red Falcon.
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Trusted Customer
11 years ago
Date of purchase: 24/06/2014
Majority of staff are friendly and helpful. Service is generally on time and facilities are…
Majority of staff are friendly and helpful. Service is generally on time and facilities are always clean and tidy. Your "service station" prices let the whole experience down.
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Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
11 years ago
Many thanks for your feedback, it is appreciated and we hope that you will look to travel with us again in the future.
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Trusted Customer
11 years ago
Date of purchase: 24/06/2014
First time using Red funnel. Very easy check in and crossing.
First time using Red funnel. Very easy check in and crossing.
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Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
11 years ago
Many thanks for your feedback, we hope that you will be looking to use us again in the future.
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Trusted Customer
11 years ago
Date of purchase: 24/06/2014
Very good customer service all round - thank you
Very good customer service all round - thank you
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Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
11 years ago
It is our goal to provide our customers with excellent customer service on each and every visit. We look forward to seeing you again.
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Trusted Customer
11 years ago
Date of purchase: 24/06/2014
Great time .....all enjoyed the smooth sailing ....on time!!!
Great time .....all enjoyed the smooth sailing ....on time!!!
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Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
11 years ago
Your positive feedback allows us to know our efforts are appreciated and we are pleased to hear you enjoyed your day on the island. We hope you will look to return again in the near future.
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Trusted Customer
11 years ago
Date of purchase: 24/06/2014
Excellent
Excellent
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Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
11 years ago
Many thanks.
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Trusted Customer
11 years ago
Date of purchase: 24/06/2014
P A announcements could be clearer. This is probably a system problem rather than the anouncer.
P A announcements could be clearer. This is probably a system problem rather than the anouncer.
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Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
11 years ago
Thanks for your feedback, we will ask that the system is checked. We hope to see you onboard again in the near future.
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About Red Funnel Isle of Wight Ferries
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.
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12 Bugle Street, Southampton, Hampshire, SO14 2JY, United Kingdom
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About Red Funnel Isle of Wight Ferries
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.