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Purplebricks Reviews

Rated
Excellent
Service
4.2
/5

5

4

3

2

1

503

123

31

35

82

774

ratings over the past year

Purplebricks is no longer an active Feefo customer
Displaying all 18,441 reviews
JJ
Julie Jackson
Hornchurch
10 months ago
Date of purchase: 31/07/2024
What Julie Jackson said about Purplebricks:
Amazing service from purple bricks
Had a great experience with Purple Bricks , to be honest I did think as they are significantly cheaper than high street estate agents there would be a catch somewhere … but no they have been amazing...

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Customer Support Team
Purplebricks
10 months ago
We're thrilled to see that Sunny and Aaron could provide such an effortless service and we appreciate you taking the time to share your lovely comments. Thank you very much for taking the time to get in touch and if we can ever do anything more for you again, please don't hesitate to let us know.
Trusted Customer
10 months ago
Date of purchase: 28/08/2024
Great service so far
Just put property on the market and Purple Bricks were very patient putting exactly the right advert together for me. Selling? We'll have to see!
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Customer Support Team
Purplebricks
10 months ago
Amazing! We're very happy that we could provide such a patient service and we appreciate your lovely feedback and great rating. Thank you very much for taking the time to get in touch and if we can ever do anything more to help you out, please do let us know. Many thanks.
MB
Mr Jim (William) Burdock
Swindon
10 months ago
Date of purchase: 28/08/2024
What Mr Jim (William) Burdock said about Purplebricks:
All very good so far good communication
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Customer Support Team
Purplebricks
10 months ago
Amazing! It's excellent that we could communicate with you so well and we are very happy that we could really lend a hand. Thank you and should you ever need us again, please do let us know. Many thanks.
PC
Paul Carlin
Birmingham
10 months ago
Date of purchase: 15/08/2024
What Paul Carlin said about Purplebricks:
Excellent service and great value for money.
Very professional and friendly. We were kept in the picture throughout.
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Customer Support Team
Purplebricks
10 months ago
Wonderful! It's great that we could provide such a professional and friendly service and provide such a great service throughout. Thank you very much for taking the time to get in touch and if we can ever lend a hand again in the future, please do let us know.
MM
Mr Gerard McDonald
Chadderton
10 months ago
Date of purchase: 24/08/2024
What Mr Gerard McDonald said about Purplebricks:
Limited
So far,very professional.
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Customer Support Team
Purplebricks
10 months ago
Hi Gerard, thank you very much for taking the time out of your day to get in touch. We're very happy that we could impress you with the professional service we deliver and we are grateful for you taking the time to share this. Should you ever need any further assistance from us, we are always here to help.
MD
Mrs Elizabeth Down
Wolverhampton
10 months ago
Date of purchase: 28/08/2024
What Mrs Elizabeth Down said about Purplebricks:
Excellent Service throughout!
Excellent Service throughout, Emily Manton was extremely helpful in fulfilling the information required in putting our property up for sale. No hassle, no pressure, website really easy to navigate...

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Customer Support Team
Purplebricks
10 months ago
We just know that Emily will be over the moon to see this and it's great that we could really help you out. Thank you so much for taking the time to share such lovely comments and should you ever need us again in the future, please don't hesitate to reach out and let us know. Many thanks.
Trusted Customer
10 months ago
Date of purchase: 28/08/2024
Shambles no integrity
Initial valuation was cancelled due to agent wanting to use another company's previous documents. The valuation was done by me submitting a video of my property. The agent then tried to get me signed...

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Customer Support Team
Purplebricks
9 months ago
Hi John, we are very sorry to see this, we have passed it onto our Account Manager and have asked that they contact you as soon as possible. Many thanks.
MD
Mr Nigel Denty
Kidderminster
10 months ago
Date of purchase: 28/08/2024
What Mr Nigel Denty said about Purplebricks:
Very knowledgeable property expert, convenient and efficient service.
Friendly, knowledgeable local property expert.
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Customer Support Team
Purplebricks
10 months ago
Amazing! We're so pleased that you found us to be so efficient and knowledgable and we are grateful for you sharing such lovely comments. Thank you very much for getting in touch and if we can ever do anything more for you again, please don't hesitate to reach out and let us know. Many thanks.
MH
Mr Anthony Holmes
Cheltenham
10 months ago
Date of purchase: 25/08/2024
What Mr Anthony Holmes said about Purplebricks:
Great app
Excellent service, great communications. I love the app and how instant you get messages about viewings and feedback as well as Rightmove analytics on search hits
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Customer Support Team
Purplebricks
10 months ago
Wonderful, we're very happy that you are finding the app so helpful and we appreciate you taking the time to share such positive feedback. If we can ever assist you again in the future, please don't hesitate to reach out and let us know. Many thanks.
FG
Fran Grace
Sheffield
10 months ago
Date of purchase: 22/06/2024
What Fran Grace said about Purplebricks:
Professional and helpful
I found Purplebricks to be helpful, professional and easy to deal with. They always responded to my enquiries. Zoe was excellent. I always felt that she was doing her best to help sell my house.
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Customer Support Team
Purplebricks
10 months ago
This is wonderful to see and it's fantastic that you found us to be so helpful and professional. Thank you so much for taking the time out of your day to get in touch and should you ever need any further assistance from us, please don't hesitate to reach out and let us know. Many thanks.
About Purplebricks
Wave goodbye to the bull and sell your home for free with Purplebricks. Ready for a better way to sell your home? We give you everything you need to sell your home — for free. No more high commission, no more pointless jargon. You pay for optional extras along the way, only if you want to use them. It’s your sale, it’s your choice. Want to see why 9 out of 10 customers recommend Purplebricks? Sell your home for free and find out.
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650 The Crescent, Colchester Business Park, Colchester, Essex, CO49YQ, United Kingdom
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About Purplebricks
Wave goodbye to the bull and sell your home for free with Purplebricks. Ready for a better way to sell your home? We give you everything you need to sell your home — for free. No more high commission, no more pointless jargon. You pay for optional extras along the way, only if you want to use them. It’s your sale, it’s your choice. Want to see why 9 out of 10 customers recommend Purplebricks? Sell your home for free and find out.