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Purplebricks Reviews | Customer Service Reviews for https://www.feefo.com/reviews/purple-bricks | Feefo

Displaying all 18,441 reviews

Mrs tracy renshaw

swinton

10 months ago

Date of purchase: 27/08/2024

Customer Support Team

Purplebricks

10 months ago

Amazing! We're over the moon to see this and it's great that we could really help you out. Thank you so much for getting in touch and if we can ever do anything more for you again in the future, please don't hesitate to reach out and let us know. Many thanks.

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Trusted Customer

10 months ago

Date of purchase: 27/08/2024

Could do better PB

Disappointed to be honest, this time round with Purple Bricks. First appointment was fine however was not told there was a free option. Loved PB when I sold my flat with them 3 years ago but not at...

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Customer Support Team

Purplebricks

10 months ago

Hi there, we are very sorry to see this, we have passed it over to our account manager and have asked that they contact you about it to discuss it further. We do apologise for the disappointment it has caused you. Many thanks.

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Trusted Customer

10 months ago

Date of purchase: 27/08/2024

Use of Website/Account a pain.

Use of website, creating an acount confusing. Would much prefer to deal with agent.

Customer Support Team

Purplebricks

10 months ago

Hi there, thanks for getting in touch. We are sorry to see that you didn't find the website helpful, if you do need any assistance, our team is always happy to help so please don't hesitate to reach out on 0800 810 8008 or by using the live chat option here: https://www.purplebricks.co.uk/contact-us Many thanks.

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Trusted Customer

10 months ago

Date of purchase: 27/08/2024

Great service

Great service, prompt help when needed very fast and prompt. Everything thing was handled speedily and efficiently couldn’t fault them.

Customer Support Team

Purplebricks

10 months ago

We're delighted that we could impress you with the prompt service and it's great that everything ran so smoothly. Thank you very much for getting in touch and if we can ever do anything more for you again, please don't hesitate to let us know. Many thanks.

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Trusted Customer

10 months ago

Date of purchase: 27/08/2024

Customer Support Team

Purplebricks

10 months ago

What a lovely rating. We're so pleased that we could help you out. Should you ever need us again, please do let us know. Many thanks.

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Trusted Customer

10 months ago

Date of purchase: 13/08/2024

Very good,i can use next time is well,8 recemendet all my friends.

Customer Support Team

Purplebricks

10 months ago

We're very happy that you would recommend us! Thank you very much for taking the time to get in touch and should you ever need us again, please do let us know.

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Trusted Customer

10 months ago

Date of purchase: 26/08/2024

Customer Support Team

Purplebricks

10 months ago

We're so pleased to see this and it's fantastic that we could really lend a hand. Thank you so much for taking the time to get in touch and if we can ever do anything more for you again, please don't hesitate to reach out and let us know. Many thanks.

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Trusted Customer

10 months ago

Date of purchase: 25/08/2024

good as expected

good Jenny very helpful

Customer Support Team

Purplebricks

10 months ago

Jenny will be over the moon to see that we could deliver such a helpful service. Thank you so much for taking the time to get in touch and if we can ever do anything more for you again in the future, please don't hesitate to reach out and let us know. Many thanks.

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Fiona Cameron-green

Portsmouth

10 months ago

Date of purchase: 26/06/2024

What Fiona Cameron-green said about Purplebricks:

Unhappy with service

Competent, good knowledge of the area On going viewings , buyers had problems getting a viewing date and turned up at our door. Of the 4 Viewing despite our contract for purplebricks to do the...

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Customer Support Team

Purplebricks

10 months ago

Hi Fiona, thank you very much for getting in touch and providing this feedback for us, we are very sorry that your experience wasn't a more positive one and we will ensure your comments about this are used constructively to Improve the service we offer. Many thanks.

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Mr Allan Thompson

Durham

10 months ago

Date of purchase: 23/08/2024

What Mr Allan Thompson said about Purplebricks:

Very very helpfull and understanding giving us some very good advice and keeping us on the rite track and very professional Mr A &E Thompson

Customer Support Team

Purplebricks

10 months ago

What a lovely review and rating! We're so pleased that you appreciated the helpful advice that we could give you and we truly appreciate you sharing your comments. Thank you so much for getting in touch and if we can ever lend a hand again in the future, please don't hesitate to reach out and let us know.

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About Purplebricks

Wave goodbye to the bull and sell your home for free with Purplebricks. Ready for a better way to sell your home? We give you everything you need to sell your home — for free. No more high commission, no more pointless jargon. You pay for optional extras along the way, only if you want to use them. It’s your sale, it’s your choice. Want to see why 9 out of 10 customers recommend Purplebricks? Sell your home for free and find out.

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0800 810 8008

650 The Crescent, Colchester Business Park, Colchester, Essex, CO49YQ, United Kingdom