Purplebricks Reviews

Thank you very much for taking the time to get in touch. We're really happy that we could provide such an excellent service however we do apologise that you didn't receive a call, we will ensure that we will take this on board. Thanks again for reaching out and if there's ever anything more you need, please do let us know. Many thanks.

Amazing, thank you so much for recommending the service we offer, we truly appreciate your kind words and we're glad that we could save you money. We also appreciate your feedback regarding the communication and this is something we will be addressing so we're grateful to you for bringing it to our attention. Should you ever need any further assistance from us, please don't hesitate to reach out and let us know.

Hi Joanne, thanks so much for your wonderful review and feedback. We're overjoyed to hear that our team were so communicative and answered any questions you had, and the process was so quick and smooth for you. This is exactly what we expect for you, and we really appreciate you taking the tome to share your kind words. Take care!

Hi Wendy, thanks so much for the wonderful feedback and review! We're so pleased that you found our website so easy to navigate, and the whole process was efficient and smooth to get your home sold. We'll absolutely pass your kind words across to our team - please don't hesitate to reach out in the future if we can be of further assisstance! Thank you and take care.

This is really disappointing to see and we'd like to put things right so we have forward this on to our Sales Progressor and have requested that they contact you directly so that this can be resolved. Thank you very much for bringing this to our attention and we do apologise for any frustration caused.

Hi there, thank you for taking the time to leave us a review, it's so important that we know where we've gone wrong and how we can improve. Please rest assured, as advised on the other reviews you left, your feedback will be relayed to the appropriate team for investigation. As you have now accepted an offer, please do continue your discussions with our negotiators. Thank you, and have a lovely day.

Hi Lee, thank you very much for getting in touch and bringing this to our attention. We're incredibly sorry to hear that there was a breakdown in communication and this is something we will be addressing internally, we appreciate you letting us know about your experience and we can assure you your comments will be used constructively.

Hi Patrick, thanks so much for your wonderful review! We're overjoyed to hear our team provided such efficient service for your house valuation, and communicated well. Thanks so much for taking the time to share your kind words, we'll be sure to let our team know. Take care!

Hi there, thank you very much for getting in touch. We are truly sorry to hear that you have been left feeling this way so we have raised it with our Account Manager who will contact you to help further. Many thanks.

Hi Thomas, thank you for getting in touch with us here to share the detail of your experience. Whist it's great that, at the beginning, the service with us went smoothly, it's really disappointing that this wasn't the case as time went on. Please rest assured, we have collated all of this feedback and will be sharing it with the appropriate team so they can look into what went wrong here. Thank you again for sharing your thoughts, and have a lovely rest of your day.