Purplebricks Reviews

Thank you for bringing this to our attention. We are upset to hear that contact was lacking during your experience with us and we do apologise for the delay with the Memorandum of Sale, this is certainly something we will be improving on and we appreciate you letting us know so we can look into it and learn from your experience. Please don't hesitate to reach out if there is anything more you'd like to discuss. Many thanks.

Our professional team will be so proud to see this and it's wonderful to hear your kind feedback. Thank you so much for taking the time to get in touch and should you ever need any further assistance from us, please don't hesitate to reach out and let us know. Many thanks.

What a wonderful review and rating. We're honoured to have received such positive feedback about the professionalism of our agents. Should you ever need any further assistance, we are always here to help you out. Many thanks.

This is such a wonderful review and rating and something that we really appreciate. Thank you so much for getting in touch and should you ever need us again, please don't hesitate to reach out and let us know. Many thanks.

Positive comments like these really do make us smile so we're thrilled that we could deliver such a hassle free service to you. Thank you so much for taking the time to reach out and should you ever need any further assistance, please do let us know.

Hi there, thank you very much for getting in touch, we're pleased to hear that your experience with your property in Gloucester went well although we are extremely sorry that this wasn't the same in Bradford, this is really disappointing and we will be sharing this feedback to allow the service to be improved, thank you very much for bringing it to our attention, and if you would like to discuss it in further detail, please don't hesitate to get in touch. Many thanks.

Hi there, we appreciate you getting in touch to share this feedback and we do apologise if you felt that the contact was lacking, we will be reviewing your experience internally to identify areas where we could have done better and we appreciate you highlighting your experience to us. Thank you and if there is anything more you'd like to discuss, please do let us know. Many thanks.

We really appreciate you getting in touch and sharing this feedback as it's important for us to know how our customers are feeling, this allows us to use comments like this constructively so we appreciate you sharing this review. We will look into the support and guidance we are providing to make sure it is to the highest possible quality and we do apologise that your experience with us hasn't been a more positive one. Thanks for getting in touch and if there's anything you'd like to discuss further, please do let us know. Many thanks.

We really appreciate you bringing this to our attention and we do apologise that you have been left unsatisfied with the service, we will ensure that your feedback surrounding this is taken on board so we can improve the service you are receiving moving forward, if you experience any further issues or want to share any additional comments, please don't hesitate to get back in touch.

Hi Stephen, thank you for getting in touch, we are incredibly sorry to hear about this and we do apologise for the frustration it has caused. We appreciate you bringing it to our attention as this will allow us to improve the service we offer. We can see that you have since spoken to one of our agents and steps have been put in place to improve the service you are receiving although we are very sorry that it didn't run smoothly from the start. We hope from here you will have a more positive experience, however if any further issues do arise please do let us know. Thank you and enjoy the rest of your evening.