Merchant Logo

Purplebricks Reviews

Rated
Excellent
Service
4.2
/5

5

4

3

2

1

538

130

34

38

87

827

ratings over the past year

Purplebricks is no longer an active Feefo customer
Displaying all 18,441 reviews
Trusted Customer
6 years ago
Date of purchase: 17/09/2018
An excellent and easy to use service.
This is the second time (running) I have sold my property through Purple Bricks and I find it is so easy to use and I am up to date all the time with the progress of my sale.This time is even better...

Read all
Merchant Logo
Priya
Purplebricks
6 years ago
Mary, thank you for such a lovely review and your continued support. We are beyond thrilled to have assisted you in the sale of not one but two properties through Purplebricks.
GR
GLENDA ROBERTSON
6 years ago
Date of purchase: 14/09/2018
What GLENDA ROBERTSON said about Purplebricks:
GREAT SERVICE
thankyou so much to PURPLE BRICKS I sold my house very quickly and theres always someone available to help you all the way. big shout out to my local agent ANGELA SHANKS
Merchant Logo
Priya
Purplebricks
6 years ago
Glenda, heartiest congratulations on your super prompt sale. It gives us great pleasure that you were well supported in your Purplebricks journey, every step of the way.
AH
alan Hawthorne
Glasgow
6 years ago
Date of purchase: 18/09/2018
What alan Hawthorne said about Purplebricks:
Quick sale
Ross was very helpful and talked us through the whole process. As we received an offer within 2 days of the advert going live. We didn't have extended contact with him,
Merchant Logo
Priya
Purplebricks
6 years ago
Congratulations, Alan, on your prompt sale within just 2 days of launching to market... just wow! We are thrilled to have assisted you in your sale and to hear that Ross, your Local Property Expert, was on hand to support you. Don’t forget we also have a fantastic Post Sales Support Team who are on hand to assist you should you need them. You can reach them on postsalessupport@purplebricks.com.
ME
Mark Edgecombe
6 years ago
Date of purchase: 24/07/2018
What Mark Edgecombe said about Purplebricks:
Purple Bricks is a No Brainer.
So, do we take a chance on Purple Bricks or do we play safe and go the tried and tested estate agent route? this was our dilemma. The TV ads surely were too good to be true? There must be a catch?...

Read all
Merchant Logo
Priya
Purplebricks
6 years ago
Mark, wow.. what a fabulous and honest review. We are beyond thrilled to hear just how well Lorraine, your Local Property Expert, supported and looked after you through your Purplebricks journey. We pride ourselves on our honesty, cost effectiveness, transparency, customer focus, and are beyond thrilled to hear that all of these and more were delivered to you by Lorraine. Thank you very much for your kind words and five star rating, we truly appreciate the support.
SM
Steven Mackay
Inverness
6 years ago
Date of purchase: 18/09/2018
What Steven Mackay said about Purplebricks:
Professional & Efficient Service - Highly Recommended
Both Cristian and Kelly were very professional in their approach and without them I would not have been unable to sell my property.
Merchant Logo
Priya
Purplebricks
6 years ago
Steven, thank you so much for your kind words and five star , we are delighted to hear just how well Cristian, your Local Property Expert, and Kelly, his viewing assistant, supported you through your Purplebricks journey.
DM
Deborah Mclean
Lytham st Annes
6 years ago
Date of purchase: 15/09/2018
What Deborah Mclean said about Purplebricks:
Excellent, easy to use
We have found Purple Bricks to be so easy to use and very helpful. Anne-Marie Edwards, our estate agent, couldn't have been more helpful and we really appreciated all her advise.
Merchant Logo
Priya
Purplebricks
6 years ago
Deborah, we are delighted to hear just how well Anne-Marie, your Local Property Expert, supported you and looked after you through your Purplebricks experience.
JL
John lloyd
6 years ago
Date of purchase: 07/09/2018
What John lloyd said about Purplebricks:
nothing was too much trouble when needing help with online problems, always there on the other end of phone to put your mind at ease because selling a property can be one of the most stressful things...

Read all
Merchant Logo
Priya
Purplebricks
6 years ago
Mr and Mrs Lloyd, thank you so much for such an honest, heartfelt review, We are beyond thrilled to hear that your experience of Purplebricks has been such a positive, stress-free, seamless one, exactly as it should be. We pride ourselves on delivering exceptional service and nothing can be better than hearing from a happy customer. Thank you once again for your review.
UW
Ute West
Harrogate
6 years ago
Date of purchase: 12/09/2018
What Ute West said about Purplebricks:
Fantastic, efficient and very professional service
Very professional and efficient. Great customer support, the online process is easy to use and you get far more information than from local estate agents. My house sold within 2 weeks for full asking...

Read all
Merchant Logo
Priya
Purplebricks
6 years ago
Congratulations, Ute on your super speedy sale within 2 weeks of launching to market and on achieving the full asking price. Thank you for your kind words and five star rating. At Purplebricks, we don’t believe that customers should ever experience anything other than exceptional service, and it is wonderful to hear that you felt so supported by James, your Local Property Expert and our online platform.
WT
Wendy Thomas
Pembroke
6 years ago
Date of purchase: 17/09/2018
What Wendy Thomas said about Purplebricks:
Outstanding service
It was all so simple our agent took care of everything we had no problems whatsoever well worth the fee will use them again if ever we need too.
Merchant Logo
Priya
Purplebricks
6 years ago
Wendy, thank you so much for your kind words and five star rating. At Purplebricks, we pride ourselves on providing a convenient, 24/7 available, flexible and cost effective service and it is a joy to hear from a customer who has loved their experience so much.
LB
Lee Bridges
6 years ago
Date of purchase: 01/09/2018
What Lee Bridges said about Purplebricks:
Absolutely seamless
I would recommend Purple Bricks to anyone. It has been so easy to deal with all the complications of selling a house. The app is brilliant. Everything is instant. No waiting for estate agents to get...

Read all
Merchant Logo
Priya
Purplebricks
6 years ago
Lee, thank you for such a fabulous review. Your review highlights the Purplebricks ethos so well. Honesty, transparency, customer focus, easy to use online platform, cost effectiveness are the pillars of Purplebricks ethos and it is such a pleasure to hear all of these and more were delivered to you. Thank you once more for your kind words and recommendation, we truly appreciate the support.
About Purplebricks
Wave goodbye to the bull and sell your home for free with Purplebricks. Ready for a better way to sell your home? We give you everything you need to sell your home — for free. No more high commission, no more pointless jargon. You pay for optional extras along the way, only if you want to use them. It’s your sale, it’s your choice. Want to see why 9 out of 10 customers recommend Purplebricks? Sell your home for free and find out.
Read all
650 The Crescent, Colchester Business Park, Colchester, Essex, CO49YQ, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Purplebricks
Wave goodbye to the bull and sell your home for free with Purplebricks. Ready for a better way to sell your home? We give you everything you need to sell your home — for free. No more high commission, no more pointless jargon. You pay for optional extras along the way, only if you want to use them. It’s your sale, it’s your choice. Want to see why 9 out of 10 customers recommend Purplebricks? Sell your home for free and find out.