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Purplebricks Reviews | Customer Service Reviews for https://www.feefo.com/reviews/purple-bricks | Feefo

Displaying all 18,441 reviews

Diane Crosby

6 years ago

Date of purchase: 15/09/2018

What Diane Crosby said about Purplebricks:

Always very helpful when showing perspective buyers around . Kept me in the loop at all times & felt very comfortable for my Purplebricks Expert to negotiate on my behalf . Happy to recommend...

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Priya

Purplebricks

6 years ago

Diane, at Purplebricks, we pride ourselves on offering excellent customer service, so it's especially great knowing that's exactly what you received. Thank you for taking the time to share your experience and recommendation with others, we really appreciate the support.

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Trusted Customer

6 years ago

Date of purchase: 10/09/2018

Always kept us informed at every stage. Would recommend to anyone selling or buying.

Priya

Purplebricks

6 years ago

We are thrilled to hear that you enjoyed working with us. At Purplebricks we place customers at the heart of everything we do, and we genuinely appreciate you taking the time to share your experience and kind recommendation with others. Thank you!

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Daniel Gregory

Rotherham

6 years ago

Date of purchase: 10/09/2018

What Daniel Gregory said about Purplebricks:

Easy process from start to finish

Easy process from start to finish, the part I liked most was being able to organise your own availability and calender. Everything is done online through the website which takes the stress out of...

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Priya

Purplebricks

6 years ago

Daniel, thank you for such a lovely review. At Purplebricks, we understand the demands of a hectic modern lifestyle, combined with the need for clear communication channels and hence the easy to use online platform, which we are delighted to hear you've found useful.

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Johanna Ashton

Sawbrdgeworth

6 years ago

Date of purchase: 09/07/2018

What Johanna Ashton said about Purplebricks:

Rubbish service, relieved it’s over !

Once you received payment, we, our buyers and our legal team had great difficulties making contact with purple bricks. Our expert was no where to be found did not answer her phone,did not reply to...

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Emma

Purplebricks

6 years ago

Thank you for taking the time to leave your review Johanna.

I am genuinely sorry to hear that you were disappointed with your experience with Purplebricks as we pride ourselves on delivering an exceptional customer journey. I understand you have now spoken with Regional Director Adam Latimer and he has taken the time to fully understand your concerns and he will ensure the necessary corrective measures are taken.

We genuinely appreciate your time and feedback.

Kind regards

Customer Support

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Ian Masters

6 years ago

Date of purchase: 14/09/2018

What Ian Masters said about Purplebricks:

Mark White - Great Service.

From start to finish, Mark White from Purple Bricks was polite, efficient and always in contact when required. The property was advertised with great photos and accurate description.I would...

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Priya

Purplebricks

6 years ago

Ian, thank you very much for your kind words. We're thrilled to hear how well Mark, your Local Property Expert, looked after you and we really appreciate you taking the time to share your experience and recommendation with others.

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Mary Duffin

6 years ago

Date of purchase: 17/09/2018

What Mary Duffin said about Purplebricks:

Everything Elsa said she would do, it’s not sales talk,she gives support

Elsa my representative has been an excellent help to me& very prompt on what she does

Priya

Purplebricks

6 years ago

Thank you for your kind words regarding your Local Property Expert, Elsa. We know how much she enjoyed working with you.

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Frances Smith

Marchcroft Halifax

6 years ago

Date of purchase: 15/09/2018

What Frances Smith said about Purplebricks:

Good Presentation of our home online. A friendly and professional service. Prompt replies to text messages. Overall good experience.

Priya

Purplebricks

6 years ago

Frances, thank you very much for your fabulous words and five star rating, we truly appreciate the support.

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William Lyon

6 years ago

Date of purchase: 13/09/2018

What William Lyon said about Purplebricks:

5 star service at a fantastic price

Selling with Purple Bricks has been simple and quick. The use of the app has made communication between buyer and seller easy and accessible 24/7 so you can't miss a thing. I'd certainly recommend...

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Priya

Purplebricks

6 years ago

William, thank you so much for such a fabulous review. Honesty, transparency, customer focus, cost effectiveness, easy to use online portal are the pillars of Purplebricks ethos and we are thrilled that all of these and more were delivered to you by Adam, your Local Property Expert.

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Kevin Illingworth

6 years ago

Date of purchase: 15/09/2018

What Kevin Illingworth said about Purplebricks:

4 hour sale

Priya

Purplebricks

6 years ago

Wow.. heartiest congratulations of on your super speedy sale in just 4 hours of launching to market!

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Enza Burt

Edinburgh

6 years ago

Date of purchase: 17/09/2018

What Enza Burt said about Purplebricks:

5 Star Service

We couldn't be happier with Oliver Scott and Purplebricks. Olly was very professional and guided us through the whole process painlessly.Our property sold within a week.All for a fixed fee....

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Priya

Purplebricks

6 years ago

Enza, thank you for such a lovely review. We are thrilled to hear just how well Oliver, your Local Property Expert, supported you through your Purplebricks journey. We prides ourselves on our cost effective, 24/7 available, flexible and convenient yet excellent customer service and it is great to hear how you feel.

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About Purplebricks

Wave goodbye to the bull and sell your home for free with Purplebricks. Ready for a better way to sell your home? We give you everything you need to sell your home — for free. No more high commission, no more pointless jargon. You pay for optional extras along the way, only if you want to use them. It’s your sale, it’s your choice. Want to see why 9 out of 10 customers recommend Purplebricks? Sell your home for free and find out.

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0800 810 8008

650 The Crescent, Colchester Business Park, Colchester, Essex, CO49YQ, United Kingdom