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Purplebricks Reviews

Rated
Excellent
Service
4.2
/5

5

4

3

2

1

440

116

30

32

77

695

ratings over the past year

Purplebricks is no longer an active Feefo customer
Displaying all 18,441 reviews
SG
Sarah Green
Rotherham
1 year ago
Date of purchase: 01/03/2024
What Sarah Green said about Purplebricks:
I’d avoid
Would not recommend using at all. Poor communicate. You speak to multiple different advisors when you ring and get told Multiple different things. Listed my advert wrong Poor editing of my...

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Customer Support Team
Purplebricks
1 year ago
Hi Sarah, thank you for taking the time to provide us with some feedback based on your experience with us. We are really disappointed to hear of the issues you faced with your advert, pictures and that you felt these issues went unresolved. As you can imagine this certainly isn't the service we strive for and we'd like to discuss this further. We can see that you have submitted a formal complaint and our team will be in touch in due course to discuss this in more detail. Thanks again for the feedback, it's really valuable to us.
HM
Hannah Marsh
Swindon
1 year ago
Date of purchase: 08/03/2024
What Hannah Marsh said about Purplebricks:
Highly recommended Purplebricks
Jeremy was very knowledgeable and gave me confidence that Purplebricks was the right agent. The fees structure and simplicity made it really easy to understand, and the service received for tha price...

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Customer Support Team
Purplebricks
1 year ago
Jeremy will be over the moon to see this and it's wonderful that we could impress you with the knowledgeable service we delivered. Thank you very much for getting in touch and should you ever need us again, please don't hesitate to reach out and let us know. Many thanks.
HM
Hannah Marsh
1 year ago
Madeline my account manager was also very helpful and responsive and her advice helped sell my property in a timely manner. The photographer was always very prompt and helpful, so I was very pleased with the overall service
Trusted Customer
1 year ago
Date of purchase: 17/03/2024
Smooth and easy.
Smooth throughout, they seem always happy to help. The photo's were taken very professionally and photographer was polite and knew his job. The agent was there if we needed help and didn't force his...

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Customer Support Team
Purplebricks
1 year ago
Fantastic! It's wonderful that we could really impress you with the professional and polite service and we're grateful for you taking the time out of your day to reach out. Should you ever need us again, please don't hesitate to let us know. Many thanks.
MG
Mrs Kerry Gable
Harlow
1 year ago
Date of purchase: 20/03/2024
What Mrs Kerry Gable said about Purplebricks:
the process was easy to understand and explained really well
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Customer Support Team
Purplebricks
1 year ago
Wonderful, we're very happy that we could explain everything to you so well and it's great that you found the process so easy. Thank you and if we can ever do more to help you out, please don't hesitate to reach out and let us know. Many thanks.
Trusted Customer
1 year ago
Date of purchase: 20/03/2024
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Customer Support Team
Purplebricks
1 year ago
Wonderful, we're over the moon to see this and it's wonderful that we could really impress you. Thank you so much for getting in touch and should you ever need any further assistance from us, please don't hesitate to reach out and let us know. Many thanks.
MD
Miss Ann Demontague
Bristol
1 year ago
Date of purchase: 17/03/2024
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Customer Support Team
Purplebricks
1 year ago
Wonderful! We're delighted that we could really help you out and we are grateful for you sharing this. Thank you so much and if we can ever do more for you, please don't hesitate to reach out and let us know. Many thanks.
KB
Kevin Butterfield
South Yorkshire
1 year ago
Date of purchase: 11/03/2024
What Kevin Butterfield said about Purplebricks:
Purple bricks every ttime
Fab service throughout
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Customer Support Team
Purplebricks
1 year ago
This is fantastic to see and it's great that we could impress you with the fabulous service our team delivered. Thank you so much for reaching out and should you ever need us again, please don't hesitate to reach out and let us know. Many thanks.
MP
Mr Eric Peasey
Colne
1 year ago
Date of purchase: 19/03/2024
What Mr Eric Peasey said about Purplebricks:
Everything 1st class
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Customer Support Team
Purplebricks
1 year ago
A first class service is always something we strive to deliver so it's wonderful that we could impress you with the first class service we deliver. Thank you so much and if we can ever do more for you again, please don't hesitate to reach out and let us know. Many thanks.
AM
Angela Moore
Aberdeenshire
1 year ago
Date of purchase: 02/03/2024
What Angela Moore said about Purplebricks:
Experience
Once we had got over a few hurdles in the beginning. The service I received was first class , very helpful and professional. Especially Holly my negotiater, the hold experience was nice and smooth...

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Customer Support Team
Purplebricks
1 year ago
What a wonderful review and rating. We're really happy that we could impress you with the helpful and professional service we deliver and we will ensure we pass your kind comments on to Holly. Thank you so much for taking the time to get in touch and if we can ever do more for you, please don't hesitate to reach out and let us know.
MP
Mrs Linsay Park
Inverness
1 year ago
Date of purchase: 19/03/2024
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Customer Support Team
Purplebricks
1 year ago
Thank you very much for the lovely rating. We're very happy that we could lend a hand and if we can ever do more for you, please don't hesitate to let us know.
About Purplebricks
Wave goodbye to the bull and sell your home for free with Purplebricks. Ready for a better way to sell your home? We give you everything you need to sell your home — for free. No more high commission, no more pointless jargon. You pay for optional extras along the way, only if you want to use them. It’s your sale, it’s your choice. Want to see why 9 out of 10 customers recommend Purplebricks? Sell your home for free and find out.
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650 The Crescent, Colchester Business Park, Colchester, Essex, CO49YQ, United Kingdom
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About Purplebricks
Wave goodbye to the bull and sell your home for free with Purplebricks. Ready for a better way to sell your home? We give you everything you need to sell your home — for free. No more high commission, no more pointless jargon. You pay for optional extras along the way, only if you want to use them. It’s your sale, it’s your choice. Want to see why 9 out of 10 customers recommend Purplebricks? Sell your home for free and find out.