Purplebricks is no longer an active Feefo customer
Displaying all 18,441 reviews
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Ms Paula Mitchell
1 year ago
Date of purchase: 18/03/2024
What Ms Paula Mitchell said about Purplebricks:
Amazing team work
Looking after me really well, explained every thing to me in detail. Plus’s they keep in touch keeping me up to date.
Customer Support Team
Purplebricks
1 year ago
What a wonderful review to read, Paula! We're delighted that you have been looked after so well and that the team have provided great detail in their explanations. We appreciate you taking the time to leave this feedback for us, and if you need any further assistance in future, please do get back in touch with us. Many thanks.
What Mr Alexander Hall McLachlan said about Purplebricks:
Would use purplebricks again
First class Service polite and always there when you had any Questions with the answers.
Customer Support Team
Purplebricks
1 year ago
Thank you so much for leaving this review for us, Alexander. We're delighted to see that you were provided with top tier service and that all your questions were answered adequality. Thanks again and take care.
Each and every person I have dealt with appear to be extremely professional and experienced in the roles they are performing
Customer Support Team
Purplebricks
1 year ago
This is the kind of review we love to hear! We aim for all our agents to display professionalism, so we're delighted to know that they achieved that. Thank you for taking the time to share this with us, and if we can ever do more for you, please don't hesitate to let us know. Many thanks.
What Mrs Christine Marshall said about Purplebricks:
Professional accommodating lovely spec written for advert which got me an instant viewing
Customer Support Team
Purplebricks
1 year ago
That's excellent to hear, Christine! We're delighted you got an instant viewing after your advert was written. We hope the rest of your experience goes along swimmingly. Thank you.
That's what we like to hear! We're so pleased you have had such a great service from us. Thank you so much for sharing this with us and if we can ever do more for you, please don't hesitate to let us know. Many thanks.
Great, it’s been very easy. We worked with you six years ago, that’s way we used you again.
Customer Support Team
Purplebricks
1 year ago
Fantastic, we're very happy that we have been able to help you on both occasions. Thank you very much for reaching out and sharing this and if we can ever do more for you again, please don't hesitate to reach out and let us know. Many thanks.
The process of contacting the relevant experts was quick & efficient & the property was up & running on the website faster than I expected
Customer Support Team
Purplebricks
1 year ago
It's excellent that we could provide you with such a quick and efficient service, thank you so much for reaching out and it's great that we could get everything running so quickly. Thank you so much for sharing this and if we can ever do more for you, we are always happy to lend a hand.
We're over the moon to see this and it's fantastic that we could really lend a hand. Thank you and should you ever need any further assistance from us, please don't hesitate to reach out and let us know. Many thanks.
Prompt and all work undertaken so far has been to a high standard
Customer Support Team
Purplebricks
1 year ago
Fantastic, it's wonderful that we could help you out to such a high standard and we're glad that we could help you out so promptly. Thank you so much for sharing this and if we can ever offer any further assistance, please don't hesitate to let us know.
Appalling service from start to finish. Please don’t use. If you are using then check your invoice before paying. They tried to charge me for things I didn’t have
Don’t use their conveyancing as...
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Customer Support Team
Purplebricks
1 year ago
Hi there, thank you very much for bringing this to our attention. We're so sorry for any disappointment caused and we will ensure your feedback is taken on board. Thank you for sharing your thoughts.
Wave goodbye to the bull and sell your home for free with Purplebricks.
Ready for a better way to sell your home? We give you everything you need to sell your home — for free. No more high commission, no more pointless jargon. You pay for optional extras along the way, only if you want to use them. It’s your sale, it’s your choice.
Want to see why 9 out of 10 customers recommend Purplebricks? Sell your home for free and find out.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Wave goodbye to the bull and sell your home for free with Purplebricks.
Ready for a better way to sell your home? We give you everything you need to sell your home — for free. No more high commission, no more pointless jargon. You pay for optional extras along the way, only if you want to use them. It’s your sale, it’s your choice.
Want to see why 9 out of 10 customers recommend Purplebricks? Sell your home for free and find out.