How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Primrose Reviews

96,518 out of 96,517 reviews

Trusted Customer

Feefo Verified

1 month ago

Primrose planters

Easy to use website. Order placed and dealt with promptly. Fast delivery.

primrose-uk

Primrose

1 month ago

Thank you for your lovely feedback – we’re really pleased you found the website easy to use and your order arrived quickly.

Product reviews

Date of purchase: 03/08/2026

Trusted Customer

Feefo Verified

1 month ago

Professional, friendly and efficient customer service staff

primrose-uk

Primrose

1 month ago

Thank you for your feedback – I’m sorry to hear the 1.8m Pine Raised Trough Planter didn’t meet your expectations, but I’m glad our customer service team were able to help. If you’d like us to look into anything further, please email us with your order details.

Product reviews

Date of purchase: 20/07/2026

Tony Skelton

Feefo Verified

GBR

1 month ago

What Tony Skelton said about Primrose:

super bit of kit

great service, product as advertised

primrose-uk

Primrose

1 month ago

Thanks, Tony! I’m really pleased you found the product as advertised and the service great – we really appreciate your feedback.

Product reviews

Date of purchase: 03/08/2026

Paul Mr Brivati

Feefo Verified

1 month ago

What Paul Mr Brivati said about Primrose:

Excellent Service and very efficient

primrose-uk

Primrose

1 month ago

Thank you so much for your lovely feedback – we’re delighted you found our service efficient and had an excellent experience with us.

Product reviews

Date of purchase: 01/08/2026

Lynn .

Feefo Verified

GBR

1 month ago

What Lynn . said about Primrose:

Excellent delivery time.

primrose-uk

Primrose

1 month ago

Thank you for your lovely feedback on the delivery time, we really appreciate it!

Product reviews

Date of purchase: 01/08/2026

Trusted Customer

Feefo Verified

1 month ago

Great product

Item arrived within 2 days well packaged with all the fixings and Allen keys so no additional tools required

primrose-uk

Primrose

1 month ago

Thank you for your lovely feedback — we’re really pleased to hear your order arrived so quickly and had everything you needed.

Product reviews

Date of purchase: 01/08/2026

Trusted Customer

Feefo Verified

1 month ago

Unique.

V quick and friendly

primrose-uk

Primrose

1 month ago

Thanks for the lovely feedback! Here at Primrose we work hard to give great service, so it’s wonderful to hear this.

Product reviews

Date of purchase: 31/07/2026

Paul martin

Feefo Verified

1 month ago

What Paul martin said about Primrose:

My purchase came on time and was what i expected.

primrose-uk

Primrose

1 month ago

Thank you, Paul – we’re really pleased to hear your order arrived on time and met your expectations. 🌿

Product reviews

Date of purchase: 31/07/2026

Trusted Customer

Feefo Verified

1 month ago

Lack of Quality Control

The items arrived very quickly.

primrose-uk

Primrose

1 month ago

Thanks for your feedback; we’re pleased your items arrived quickly but sorry to hear concerns about quality control. We try hard to get these things right – but we got it wrong this time, and your comments will help us improve.

Product reviews

Date of purchase: 27/07/2026

Pamela Rundle

Feefo Verified

GBR

1 month ago

What Pamela Rundle said about Primrose:

Great service

Srevice recieved was really good, I had a problem which was sorted out on the phone in no time.

primrose-uk

Primrose

1 month ago

Hi Pamela. That’s great feedback! Always happy to help, so let us know if you need anything else!

Product reviews

Date of purchase: 31/07/2026

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Primrose Reviews

H44cm Zinc Galvanised Black Flared Square Planter - By Primrose™More reviews of this productView product websiteExactly as described. Good quality, good price. Delivered very quickly.

Zinc Galvanised Black Flared Square Planter - By Primrose™More reviews of this productView product websiteProduct is exactly as described. Good quality, good price and delivered very quickly.

L1.8m Pine Raised Trough PlanterMore reviews of this productView product websiteReally poor quality!! I've ordered the L1.8m Pine Raised Trough Planter twice before and both of those were OK so not sure if I was just unlucky with this one or the quality in general has...Read more

Stainless Steel Sheer Descent Waterfall Blade Cascade Rear SupplyMore reviews of this productView product websiteeasily installed although levelling was an issue at site, no fault of the item, flow is much determined by pump size, but is regular and evenly spread over the whole blade

Black Zinc Trough PlanterMore reviews of this productView product websiteGreat service and delivered on their promise.

Gothic Window Pot TrellisMore reviews of this productView product websiteThe gothic window trellis is just what I was looking for to add some shape to my fence.. it feels sturdy and was a very reasonable price.

Wooden Hammock Stand Natural by TortolaMore reviews of this productView product websiteSolid and sturdy and very comfortable. Easy to assemble although really a 2 person job. Amazing value

Fabric Spread Bar Hammock Sage by TortolaMore reviews of this productView product websiteGood quality comfortable and easy to attach

Kennet Set Of 6 Reclining Dining Chairs In Beige & White Stripe By Hectare®More reviews of this productView product websiteOrdering easy. Service pleasant and helpful. Delivery incredibly quick! Couldn’t get much better!!!

Fabric Spread Bar Hammock Sage by TortolaMore reviews of this productView product websiteEverything was excellent.from start to finish

Bamboo Slat Natural Fencing Screening 4.0m x 1.8m (13ft 1in x 6ft) - | Papillon™More reviews of this productView product websiteReally good product and looks lovely up. Also customer service is exceptional. I had a problem with delivery and they refunded my cost for it.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?