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Primrose Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 95,905 reviews

Trusted Customer

Feefo Verified

3 hours ago

Fast, efficient delivery - quality products

Fast, efficient delivery service- quality products.

primrose-uk

Primrose

2 hours ago

Thank you for your lovely feedback – we’re delighted you were happy with both the delivery and the products!

Product reviews

Date of purchase: 21/05/2026

Trusted Customer

Feefo Verified

20 hours ago

Grey lawn edging

Excellent, easy to order, updates about delivery timescale and delivered in timeframe.

primrose-uk

Primrose

2 hours ago

Thank you for your lovely feedback – we’re delighted you found the grey lawn edging easy to order and that delivery went smoothly. We really appreciate you taking the time to share this.

Product reviews

Date of purchase: 07/05/2026

Trusted Customer

Feefo Verified

1 day ago

Good product needed time to put together

info and tracking not accurate. Goods just turned up. No invoice or instruction included

primrose-uk

Primrose

2 hours ago

Thanks for your feedback, and I’m sorry the information, tracking and paperwork weren’t up to standard. Please email our team with your order details so we can send your invoice and instructions and review what went wrong.

Product reviews

Date of purchase: 23/05/2026

Trusted Customer

Feefo Verified

1 day ago

Attractive water feature and great service from Primrose

Excellent service. An easy to navigate website. Parcel arrived on time and well protected,

primrose-uk

Primrose

2 hours ago

Thank you for your lovely feedback – we’re delighted you found the website easy to use and that your water feature arrived on time and well protected. We hope it brings you lots of enjoyment in your garden! 🌿💧

Product reviews

Date of purchase: 23/05/2026

Sandra Capper

Feefo Verified

GBR

1 day ago

What Sandra Capper said about Primrose:

The perfect garden compliment

Easy website to view and place orders, good fast delivery, well packaged items. It would be great if Primrose would offer a Bluelight discount!!

primrose-uk

Primrose

2 hours ago

Thanks, Sandra – we really appreciate your lovely feedback about our website, delivery and packaging. 😊 We’ve passed your suggestion about a Blue Light discount to the relevant team to consider for the future.

Product reviews

Date of purchase: 09/05/2026

Trusted Customer

Feefo Verified

2 days ago

Great product, Great company.

Primrose were very responsive when our first order arrived damaged. They sent a replacement immediately. I would not hesitate to recommend this company and i would certainly purchase from them again.

primrose-uk

Primrose

2 hours ago

Thank you so much for your lovely feedback and recommendation – we’re really pleased we could quickly sort the damaged order and that you’d choose to shop with us again.

Product reviews

Date of purchase: 08/05/2026

Trusted Customer

Feefo Verified

2 days ago

Good product, terrible service

Quite bad actually as it took over 10 days to sort the misdelivery out

primrose-uk

Primrose

2 hours ago

Thanks for your feedback; I’m really sorry it took so long to resolve your misdelivery and for the inconvenience this caused. If you’d like us to review what went wrong in more detail, please email our customer service team so we can look into it and improve.

Product reviews

Date of purchase: 28/04/2026

Judith Dunne

Feefo Verified

GBR

2 days ago

What Judith Dunne said about Primrose:

I ordered on one day and received my purchase the next day, which was fantastic. It was carefully packed.

primrose-uk

Primrose

2 hours ago

Thank you, Judith – we’re delighted your order arrived so quickly and was well packed. We really appreciate you taking the time to share your experience.

Product reviews

Date of purchase: 21/05/2026

Trusted Customer

Feefo Verified

2 days ago

Fast and efficient

primrose-uk

Primrose

2 hours ago

Thank you for your feedback – we’re really pleased to hear you found everything fast and efficient! 🌿

Product reviews

Date of purchase: 08/05/2026

Trusted Customer

Feefo Verified

2 days ago

Everything arrived in time. Informed when it was arriving

primrose-uk

Primrose

2 hours ago

Thank you for your feedback – we’re really pleased everything arrived on time and that you were kept informed about delivery.

Product reviews

Date of purchase: 22/05/2026

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