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Primrose Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 96,076 reviews

Gill Watson

Feefo Verified

4 hours ago

What Gill Watson said about Primrose:

We paid for a Saturday delivery but only part of the order arrived. I sent a message to Primrose but did not receive a response. I called and spoke to customer service who said they would look into...

Product reviews

Date of purchase: 26/06/2026

Trusted Customer

Feefo Verified

4 hours ago

5 Star Service

5 star service, it was a large hazel hurdle and was delivered quickly and undamaged

Product reviews

Date of purchase: 26/06/2026

Trusted Customer

Feefo Verified

8 hours ago

Came quickly.

Product reviews

Date of purchase: 25/06/2026

Trusted Customer

Feefo Verified

14 hours ago

As stated in product review

primrose-uk

Primrose

14 hours ago

Thanks for your review and for letting us know your thoughts.

Product reviews

Date of purchase: 11/06/2026

Jill

Feefo Verified

GBR

14 hours ago

What Jill said about Primrose:

No problems. Delivered on time and very pleased with purchase.

primrose-uk

Primrose

14 hours ago

Thanks, Jill – we’re really pleased to hear your order arrived on time and that you’re happy with your purchase!

Product reviews

Date of purchase: 25/06/2026

Rachel Hutchinson-Lee

Feefo Verified

1 day ago

What Rachel Hutchinson-Lee said about Primrose:

No issues whatsoever

primrose-uk

Primrose

14 hours ago

Hi Rachel. That’s a fantastic review, thanks Rachel. Always happy to help, so let us know if you need anything else!

Product reviews

Date of purchase: 25/06/2026

Lorraine Pugh

Feefo Verified

GBR

1 day ago

What Lorraine Pugh said about Primrose:

Delivery on time

primrose-uk

Primrose

14 hours ago

Thanks for letting us know your delivery arrived on time, we really appreciate your feedback.

Product reviews

Date of purchase: 25/06/2026

Gordon Bulloch

Feefo Verified

GBR

1 day ago

What Gordon Bulloch said about Primrose:

Primrose - a disappointment

Poor - they are polite with their customers, but don't listen - would not deliver to the Scottish Highlands, despite having done so in the past.

primrose-uk

Primrose

1 day ago

We’re really sorry to hear this and understand how frustrating it is, especially as you’ve ordered from us before. Some products now have delivery restrictions or extra charges for the Highlands and Islands due to our couriers; thank you for the feedback, which we’ll share internally to help us improve.

Product reviews

Date of purchase: 24/06/2026

Trusted Customer

Feefo Verified

2 days ago

I paid for nominated day delivery. Regular updates saying it was on its way. Only arrived the day after

primrose-uk

Primrose

1 day ago

Thank you for letting us know, and I’m really sorry your nominated day delivery arrived late despite the updates. This isn’t the standard we aim for – please email our customer service team with your order details so we can look into this and discuss a suitable resolution.

Product reviews

Date of purchase: 24/06/2026

Trusted Customer

Feefo Verified

2 days ago

Cute cubie

Excellent

primrose-uk

Primrose

1 day ago

Glad to be of service! And thanks for the great review – we really appreciate it.

Product reviews

Date of purchase: 10/06/2026

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